Burgthann Vacation Packages

Good location to supermarket, finding property okay, receptionist abrupt, inadequate cooling facilities

Good property, excellent location

Decent hotel by the airport but outside of Munich. Biggest complaint is the internet/wifi was horrible and wasn’t connecting. When I went down to the front desk to ask for help, the woman was extremely rude and dismissive. She said that because the hotel was fully booked, that’s probably why the internet wasn’t working and I would have to deal with it. When the Internet did finally work, they have strict parental controls on the WiFi. I was trying to watch YouTube podcast and then tried Netflix (nothing inappropriate) and most of the videos or shows weren’t showing up. But if I used data from my phone it worked just fine. Everything else was adequate but I probably wouldn’t stay there again.

The Sofitel is an excellent hotel. The staff was as nice and polite as they could be. My room was super clean, spotless! American charging port and USB port also.

The staff were really wonderful! Super helpful and friendly and accomodating. The hotel itself is gorgeous. We werent aware there was a spa. And the bar area in the lobby is so lovely and has some private areas to sit and chat. There were nice vegan options in their breakfst buffet. Recommend this place and we would come back.