Burcombe Vacation Packages

The hotel is modern, the room is properly laid out and spacious, beds are comfy, bathroom/shower area is awesome, love the towel warmer. The location is accessible and near to bus and train station, During night time, the areas around the hotel is well lit. and most importantly, Staffs are friendly and helpful.

Great location, beautifully decorated room and good quality bedding, towels, toiletries etc. However .. our room (9) was TINY .. the gap on one side of the bed was approx 8 inches between the bed and the wall so very difficult to navigate safely particularly at night without stubbing your toe on the one side or bumping into to door handle on the other. There was no where to put a suitcase to unpack other than on the bed or the floor which was difficult for us. The en-suite was tastefully done but no where to put toiletries and only one tiny glass shelf above the basin. The shower cubicle was also very small indeed. Bedside tables had lamps and a radio or phone so again no space for much else. The space was just too tight - It’s really not a suitable room for two people. If we had been staying more than one night we would have asked to move rooms.

I had an issue with my room where the room they gave me was a lower grade and they did not say. I realised and challenged them. Emily was fantastic and organised the refund via Expedia and gave us a later check out. If that hadn’t happened this would have been a five star review.

Very helpful staff. Room was very clean Perfect location for out stay