Biencourt Vacation Packages

I feel for the staff, hotel is tired and needs an uplift urgently. Also if no dining option available Sunday evenings that should be very clearly informed before booking !

It was very good location most of the staff was very friendly and helpful. First two men were not friendly at all. Was concerned about the door left open . But the staff was friendly and helpful and kind to let us stay with our luggage. Love the interior of the hotel. Thank you .

The staff's service was excellent. It’s not in the city center, but it is very close to the Europa train station. They resolve any issue—the service is top-notch! The room was espectacular!

Very friendly staff A new hotel which is well thought out. Very central but quiet. The room was small but had everything that you wanted for a solo traveller Four stars because an old shower cap was left behind. It wouldn’t be a hotel I would stay at longer than 1-2 days, good base for exploring.

We stayed at this Hotel for 1 night, and thankfully for no more. The condition of the room was very poor. Bathroom - very small. The shower doors don’t keep water in (massive gaps where it meets the shower, so it leaks in use), the shower grouting is black and mouldy. The shower fixings are loose and moves around when pressure applied. There is previous hairs and mould all around the place, sharp flooring on the shower floor that hurts when you are washing. The taps excessive limescale. The room smelt worse for ware, musky at best. There were zero amenities. There was no lift, so we had to carry 2 very heavy suitcase up four flights of stairs. The service was the only positive feedback - it wasn’t outstanding but ok, we have no issues with the staff interaction. Overall, we have stayed at many other places for £75 which are much better than this hotel. I believe a fairer fare would be around £40 with the condition of the property in consideration.