Belfaa Vacation Packages

Clean room , onsite parking , maintained pool

1er bémol, le personnel de la réception ne sait pas gérer les demandes de la clientele par exemple, présentation du sire, des activites offertes, et offrir un sourire. 2e bémol, une odeur de puisard est apparue dans la douche de notre chambre qui aura pris 2 jours a régler.

Overall, my experience was okay. The bartender at the swimming pool was very sweet and professional; I believe her name was Nisrine, Hdan, another bartender, and Towel service guys, If I remember well, Youssef & Ayoub, the staff was very attentive and provided excellent service. The night staff as well at the upstairs lounge were friendly and welcoming. However, I will mention that you definitely need to dedicate someone to bussing the tables at the swimming pool area, as I had to ask several times to have glasses on our table cleared.

Enjoyed our stay overall. The locals are friendly, so the staff were friendly and welcoming. It was clean and really stunning lobby area with views over the sea. The pool is massive and there were enough sun loungers, though we were there at a quieter time in May. Really nice padded couches overlooking the beach. The beach is really long and wide and well used. It was lovely to walk along the beach every day. There was a violinist in the lobby The negatives: loud music! I like to relax and listen to the sea, (the is a private beach area, noise free, but it was a bit chilly in the wind). They have loud music by the pool, which gets louder at zumba /water aerobics time. I like to listen to my music through my headphones or meditate, but it was impossible around the lool. At night it was worse, really loud 8:45 until around 11pm. So if you have kids and actually want them to sleep, opt for a room that doesn't overlook the pool, you should be okay. I didn't sleep great as the pillows were really puffy which makes my neck ache, so wished I'd brought my own. The duvet too thick - like a winter thickness, so despite the room being perfect temperature without air con, I had to turn it on and blast out cold

Amazing experience; I would revisit the hotel in the near future It is great for families with children as it has mini zoo integrated with beautiful and unique huge gardeen. Not to mention the eco friendly environment including the excellent staff behaviour Honestly it is one of fhs best hotel i have ever visited life