Ban Laem Vacation Packages

Staff were friendly, breakfast buffet was good. The only concern was the hotel is very old, the alley that the hotel is located, not great area. Also the hotel is under construction, if I knew I wouldn’t book it.Overall our stay was ok.

What I like is that it is a stand along building by itself and the surrounding is quite and not much noise. The thing that can be improve maybe the check in time and what kind of day trip they can offer.

On my arrival. All of front desks were all smiles. Upgraded my room. No charge Ensured my transportation and tours were in line The hotel was conveniently located to mall. 7-11, street food, transportation. And the best part. Their Buffett breakfast up on the roof, top floor. A lady named Rose was above and beyond service. Talking to all the hotel guests. Even initiated and suggested some food to eat with my children. She made special soup for my daughter because of peanut allergy. She and the whole group was awesome. Thank you Rose!

Access to rooms is from an outside corridor. Hotel has no proper entrance, you walk through a bar and corridor to get to the life for reception. Very confusing. However, there are door staff to help you. Breakfast buffet a bit basic for a hotel.

I was told I would receive two complementary drinks and access to anything in the mini bar .... no drinks and mini bar was empty in my room. Also unfortunately the doors slam really loud on the floor I was on and could hear doors closing all night as guest came and went. Great hotel but attention to detail a little more would have been nice .