Balzac Vacation Packages

Bel emplacement et bien situé. La communication est très difficile avec l’hôte, mais une fois que nous avons réussi, le reste du séjour s’est bien passé. Pas d’air climatisé malgré ce qui est indiqué dans le descriptif

The staff was very helpful in showing us what sights to see in the area. It was nice being in town.

Staff at the front desk didn’t say hi or welcome and asked for ID and credit card right away. Told him I had a reservation, gave my name and hands me the key cards, discount card for breakfast and a map to the room. Nothing indicates that the back side of the hotel is right on the train tracks and trains were running every 45 minutes to an hour. The room and view were amazing being on the top floor! Quite an expansive view. Sitting at one of the many benches to view the mountains just what we needed.

Our stay was amazing, we brought our dog and she loved it too! They unnit was very clean, we had everything we needed.

The tiled kitchen/lounge floor was dirty The general decor was well used and past its best. The complete absence of staff meant the issues we had had to be dealt with phone and email and was unsuccessful and the issues were never resolved. We wasted to much of our valuable time waiting for someone to fix the door access The place was soulless