Ardoe Vacation Packages

Did not take breakfast as wasn't available at 7:15am, parking for car ok, staff helpful, room clean but noisy and tv did not work

Average at best. Not particularly hospitable. I was locked out of my room twice. I met a lovely elderly lady in her zimmer staed on my corridor,who was also having difficulty accessing her room. I offered to help. When that wasn't feasible I then went down to the reception. I rang the buzzer 3 times. Just no staff. Bags of rubbish left in the corridor. Fruit flies in my room suggest it may well be needing a look in to regards to hygiene. I did extend my stay, mainly due to mobility issues, but I doubt very much that I'll be back. A shame as it's a decent area. More effort is needed.

Rolm was good. Staff friendly. A few things not working in the rooms but nothing that affected our stay.

Staff were incredibly nice and helpful, especially Fay (hopefully I've spelt her name correctly). Food is brilliant and the bar area is such a nice place sit. Only thing I would maybe say is the lighting in the restaurant is quite bright but that is being a bit pernickety. I would highly recommend staying there. I very much doubt you'll find better in the area.

Hotel certainly fine, but our room (128) was terribly placed for being woken at 6am by pounding techno music and someone screaming over a PA system to motivate a gym class …. Had an early morning appointment in the vicinity and only stayed in hotel so I could get a long lie instead of waking up at 6am at home …. If you like sleeping at 6am you’d be advised to ask to stay on a higher floor or the other end… no idea where the sound was coming from but once it woke us up it was too annoying to get back to sleep!