Alto da Marina Vacation Packages

I liked the accommodation is staffed throughout day and night, and that you can leave your key there if you want to so you don’t need to worry about losing it when going out partying or to the beach. Staff was kind and the area is pretty convenient between beaches in Ipanema & Copabana. They changed towels everyday which I wasn’t expecting and thought was nice.

Everything was great about the hotel! Staff, room and service. Only thing missing from the hotel room was a iron. Clothes being packed all night from a flight need ironing but the hotel does off laundry and ironing service for a fee. Very close to train and beaches. Many restaurants in the area to choose from! Bartenders didnt speak English but everyone in the front desk did lol. 1 bartender gave my girl a coke with her drink for free while another Bartender charger her for it. Wifi service was 50/50. Going in and out at times. Most tour companies pick up from the hotel which made everything easy! Swimming pool was cool. I would suggest that they offer towels before entering the pool and more beach chairs for visitors who was to tan. Overall, I would book again

Everything was wonderful, from the staff to the morning breakfast.

The staff were unhelpful and definitely not a place to stay if you are an english speaking tourist. At times, they will not be able to help any requests and will speak about you to eachother in front of you. If asked for help, staff will leave to “fix the issue” and disappear for 10 minutes despite telling you it’ll be a few minutes. Upon retuning, they’ll greet coworkers, go behind the counter and “work” on stuff until approached again regarding request. Definitely needs better staff but otherwise, good and growing location, close enough to attractions. Generic requests are well received and most times, staff was great and helpful, just something to be weary about for anyone coming in with poor portuguese.

The pictures are accurate that others have submitted. It is an old hotel and is certainly not on the beach or in some park like setting as some travel website photos might indicate. This is set right in an urban area and is an old, mostly well kept hotel. The price of a room somewhat indicates what you should be expecting. I was generally happy with the situation. The room did look like a 1950's motel, but that was ok because it was very clean. Everything did work. The a/c was a bit noisy, but did work. The employees really tried hard and the breakfast, although simple, was clean and generally fresh .....the employees were friendly and accommodating. So, I was basically o.k. with the negatives (the place is a homeless encampment on the streets outside) and the neg. interior issues. It was a good cheap pick to chill for the weekend and get something done at the embassy next week. There even was a super friendly English speaker on the front desk to smooth any rough edges out. So again, I was a happy camper..... until my horrible check out. Btw, I leave my room the way I found it, or as close to, when I check out ....just a matter of respect to the cleaner. In any case, I get to the front desk with my bags and the English speaker is on meal break. Ok, no big deal. Some lady I have not seen before presents me with a bill for some bottles of water. I haven't used any. There is a supermarket a short distance away. She keeps pushing the bill towards me and saying 'fr