Alcáçovas Vacation Packages

Good service Good breakfast

This was a quick overnight stay before heading to the airport the next morning. The staff was super helpful and accommodating to our slightly early arrival. There was excellent communication prior to our arrival and during our stay. The room was super cute and comfortable, and the fridge was stocked with water (that you had to pay for, but nice to have the option). Overall, I would recommend this place.

Wonderful 5-day stay. Excellent in all categories. Additionally, very thoughtful attention to small details and planning of rooms (eg, double windows and heavy curtains for noise control, more than adequate number of charging options for our devices, etc). Extremely friendly and accommodating staff at every level. Interesting spaces on rooftop and garden for breakfast. Overall a very pleasant experience!!!

The original building is stunning and a walk into the past. It is filled with antiques and other beautiful ornamentation. However, The new wing of the hotel where most guests stay , is now 25 years old. It is in need of refurbishment. Still, the rooms are large, clean, with lovely traditional furnishings. Staff generally are gracious and willing to accommodate, however it took one hour to check in and deliver our luggage to the room. There was only one other guest checking in at the same time. The grounds and pool are spectacular. I would return just for the pool. The food in the Asian restaurant aside the pool is delicious albeit service was very slow. All I. All I would happily return to this wonderful and comfortable hotel in Lisbon.

It was great experience at this hotel. The staff were excellent.