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Phoenix Hotel

3.5 star property
Victorian London hotel in London City Centre with 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Phoenix Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Reception
Shower, free toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Check out the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH
  • Popular LocationKensington Palace13 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationKensington High Street19 min walk
  • AirportLondon (LHR-Heathrow)36 min drive
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Room options

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double

Small Double

Small Double

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 22 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Close to Hyde Park

Exterior

Mitre House Hotel

London City Centre
Parking included
Free WiFi
Bar
Housekeeping
8.2 out of 10, Very good, (1499)
The price is CA $186
CA $223 total
includes taxes & fees
Jun 2 - Jun 3
Mitre House Hotel

About the area

London

Phoenix Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kensington High Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Lord's Cricket Ground. Guests love the hotel's convenience to public transportation: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes.
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What's nearby

  • Kensington Palace - 13 min walk
  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Marble Arch - 5 min drive
  • Royal Albert Hall - 5 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Bayswater Arms - 3 min walk
  • Joe & the Juice - 4 min walk
  • Gold Mine - 2 min walk
  • Four Seasons - 3 min walk
  • McDonald's - 3 min walk

About this property

Phoenix Hotel

Hotel near Hyde Park
Close to Kensington Palace and Kensington Gardens, Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A front-desk safe, laundry services, and a 24-hour front desk
  • Smoke-free premises, an elevator, and 1 meeting room
  • Tour/ticket assistance, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the overall value and proximity to public transit
Room features
All 125 rooms include comforts such as free WiFi and safes. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 6 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Hotel?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on May 19, 2024 start from CA $393.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Check-out is at 11 AM.

Where is Phoenix Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens and Kensington Palace. Hyde Park and Kensington High Street are also within 1 mi (2 km). Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 1001 reviews" "
Rating 8 - Good. 425 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Courtney

Liked: Cleanliness
Pros: multiple forms of public transport nearby. Seemed clean. Cons: no AC, no safe, not generous with towels or toiletries.
Stayed 5 nights in May 2024

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was ready early, which was great. Reception staff were nice and there was no charge to store luggage before checkin or after checkout. I was in a single, which was a tight fit but had everything I needed. It was an economical use of space. The room seemed to have been renovated recently and everything was clean and new. There were some oddities in the bathroom: the shower controls were so fancy, they weren’t labeled, so I spent 5 minutes trying to figure out which directions were hot and cold. Shower door already didn’t seal properly. The faucet wasn’t big enough for the sink so it was hard to wash my hands. The mattress felt a bit old and stiff but was otherwise comfortable. Window opened a decent amount for some fresh air. I got free breakfast with my booking. Convenient walking distance from a couple Tube stops. I had a nice stay.
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and a great location. Staff were friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tall ceilings!
Stayed 3 nights in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Fabulous location. Staff extremely helpful. Ideal for solo travellers. Clean, nice furnishings, everything you need for a comfortable stay.
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
The location was excellent. Easy two block walk to the Bayswater tube station on the circle line. Easy to hail a cab. Many great restaurants and shops in easy walking distance. The rooms were very clean though the beds were very hard. I asked about changing rooms to get a different bed and was given a mattress topper, which helped slightly. Breakfast was great. It's optional but worh it.
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in a beautiful neighborhood that's close to transportation and dining and nightlife. Hotel is a tad outdated but nothing that makes you think twice. Bed was comfortable and the room was the perfect cozy size for one traveller. I'd absolutely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

ASPASIA

Stayed 2 nights in Apr 2024

10/10 Excellent

Josh Hall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hospitable. Room was clean, comfortable. Location was perfect.
Stayed 11 nights in Apr 2024

8/10 Good

Jonas

Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
1:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0