Hotel Zihua Caracol

2.5 star property
Hotel with 2 restaurants, near La Ropa Beach

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Zihua Caracol

Photo gallery for Hotel Zihua Caracol

2 restaurants, breakfast served
Exterior
Suite Familiar
2 restaurants, breakfast served
Lobby

Overview of Hotel Zihua Caracol

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880
  • Popular LocationLa Madera Beach2 min walk
  • Popular LocationLa Ropa Beach12 min drive
  • Popular LocationLas Gatas Beach18 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)22 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Suite King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Cable channels
In-room safe
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Familiar

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 452 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room King Size

Highlights

Individually furnished
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
In-room safe
Daily housekeeping
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Zihuatanejo

Located near the beach, Hotel Zihua Caracol is in Playa La Ropa, a neighborhood in Zihuatanejo. The area's natural beauty can be seen at La Ropa Beach and Las Gatas Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • La Madera Beach - 2 min walk
  • Zihuatanejo Bay - 3 min walk
  • Fisherman's Walk - 12 min walk
  • La Ropa Beach - 12 min drive
  • Las Gatas Beach - 18 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • Terracita Beach - 6 min walk
  • Kau-Kan - 2 min walk
  • Boxha Café - 4 min walk
  • Mr Lalo - 7 min walk
  • Margaritas - 3 min walk

About this property

Hotel Zihua Caracol

Hotel located in Playa La Ropa
Near La Ropa Beach, Hotel Zihua Caracol provides a terrace, a coffee shop/cafe, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, kids' meals, light fare, and ocean views. Free WiFi in public areas is available to all guests, along with a bar and a business center.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and barbecue grills
  • A 24-hour front desk, wedding services, and a front-desk safe
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like safes and room service.
More amenities include:
  • Bathrooms with showers and shampoo
  • 30-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM–11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Hotel Zihua Caracol
Zihua Caracol
Hotel Zihua Caracol Zihuatanejo
Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel
Hotel Zihua Caracol Zihuatanejo
Hotel Zihua Caracol Hotel Zihuatanejo

Frequently asked questions

Does Hotel Zihua Caracol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zihua Caracol?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Zihua Caracol on Apr 26, 2024 start from CA $109.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zihua Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zihua Caracol?

Self parking is free at this property.

What time is check-in at Hotel Zihua Caracol?

Check-in start time: 3 PM; Check-in end time: 10 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Zihua Caracol?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Zihua Caracol located?

Located in Playa La Ropa, this hotel is within a 5-minute walk of La Madera Beach and Zihuatanejo Bay. Kioto Plaza and Principal Beach are also within 10 minutes.

Hotel Zihua Caracol Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 200 reviews" "
Rating 8 - Good. 76 out of 200 reviews" "
Rating 6 - Okay. 52 out of 200 reviews" "
Rating 4 - Poor. 22 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and garden area. Roof top view is beautiful
Stayed 10 nights in Jan 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 2 nights in Dec 2023

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service at all, no coffee, shower was cold and hard to use
Stayed 1 night in Jan 2024

6/10 Okay

Jo-Ann

Liked: Cleanliness, staff & service
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Stayed 8 nights in Jan 2024

6/10 Okay

Nancy

Travelled with family
Disliked: Staff & service
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
Stayed 5 nights in Dec 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty. Loud music from the restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
Stayed 10 nights in Mar 2023

8/10 Good

Robert, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
Stayed 7 nights in Mar 2023

6/10 Okay

Colleen, Port Moody

Stayed 7 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.

General hotel information

Reasons to Book
Comfortable Beds & Luxury Linens
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5