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Hotel Emporio Acapulco

3.5 star property
Hotel with private beach, full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Emporio Acapulco

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
2 restaurants, breakfast served
Bar (on property)

Overview of Hotel Emporio Acapulco

7.8

Good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach
  • Breakfast available

Explore the area

Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress2 min walk
  • Popular LocationCondesa Beach2 min walk
  • Popular LocationParque Papagayo16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)30 min drive
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Room options

Superior Queen with ocean view

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Suite Privilege Club Doble Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 2 Double Beds Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite Privilege Club King Ocean View

  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Double Ocean View

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Acapulco

Hotel Emporio Acapulco is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on a private beach. La Quebrada Cliffs is a notable landmark, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Traveling with kids? Consider Naval History Museum and Botanical Gardens of Acapulco. With jet skiing, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Diana Galleries Mall - 3 min walk
  • Galerías Acapulco - 12 min walk
  • Parque Papagayo - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • Starbucks - 4 min walk
  • Fisher's Acapulco - 1 min walk
  • London English Pub - 2 min walk
  • Texas Ribs - 1 min walk
  • Italianni's - Acapulco - 3 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel located in Costera Acapulco
Condesa Beach and Papagayo Beach are located near Hotel Emporio Acapulco, which provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to some rest and relaxation at Oriental Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with shopping on site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • Babysitting (surcharge), a gift shop, and tour/ticket assistance
  • Concierge services, ATM/banking services, and smoke-free premises
Room features
All 422 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and WiFi. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM–12:30 PM for a fee: MXN 340–355 for adults and MXN 165–180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 15 2023 to March 10 2024 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from December 28 to March 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340–355 for adults, and MXN 165–180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. One of the pools is closed seasonally each year from December 28 to March 10.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Apr 16, 2024 start from CA $113.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self parking is available for MXN 190 per night. Valet parking is available for MXN 190 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Check-out is at noon. Late check-out is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district, just steps from Playa El Morro and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 1 mi (2 km).

Hotel Emporio Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 148 out of 1009 reviews" "
Rating 4 - Poor. 76 out of 1009 reviews" "
Rating 2 - Terrible. 80 out of 1009 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing
Stayed 8 nights in Mar 2024

10/10 Excellent

Francisca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 5 nights in Mar 2024

8/10 Good

Editha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful with beach and activities,the staff are nice but it a little noisy due to its close to the street.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sharon Nataly

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Francisco

Stayed 4 nights in Feb 2024

6/10 Okay

Linda

Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service
Everything was great except the AC it didn’t work luckily it was not very hot. Reported it but It didn’t get fixed.
Stayed 3 nights in Feb 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Los trabajadores bien amables, trabajadores, las habitaciones muy limpias, rico el desayuno, se nota el esfuerzo del hotel en reparar los daños por la devastación de Otis .
Stayed 1 night in Feb 2024

4/10 Poor

Mohammed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately Acapulco Should be a tourist Area, But very few people Know English.
Stayed 4 nights in Oct 2023