2/10 Terrible
Mark, Sugar Land
Travelled with partner
Feb 23, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
The room said King bed - it was a Queen and the bedroom was so small a King would not have fit. The other furniture was massive and had no drawers or cabinets for clothing so that was useless.
The site said “Mountain View”, which in any season but winter would be true. There was a huge window wall with two glass doors that sealed so badly that the heavy wind was blowing snow in around the door. The heavy curtains were closed, chairs were placed at either end to hold them, and the bottom of the curtains were blowing out by 15 centimeters. The heaters were barely working in the sitting room and bedroom so we were cold all night and came down sick. We had tried calling the property in the early evening and got no answer.
There is a kitchenette, but no dishes or silverware, only coffee cups and alcohol glasses, but no sink or even trash can, except for in the bathroom.
We had booked for three nights but checked out the next morning, but they still charged us for three nights.
The restaurant was excellent for dinner. We'd probably eat there again if we are in the area, but we will never stay here again.
Mark
Stayed 3 nights in Feb 2023