Hi Joe, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We are glad you chose our home and we apologize for any inconvenience you experienced during your stay. We do have a planned and scheduled refresh of the home coming up. We provide plenty of cookware and a fully functional coffee maker that is often replaced due to other guests' misuse however, the listing does not state that we provide any food items, but we are sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs. We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!

Sunny, we're sorry to hear you didn't enjoy your stay at this home. The homeowner was surprised to receive your feedback as they are known for providing exceptional experiences for all of their guests. It's our understanding that upon hearing of your concerns, the owner had their maintenance individual immediately service the property. Additionally, the owner has not received previous complaints regarding the hot water or issues with the television remote. The owner has also addressed your issues with the cleaning crew, and we're confident that this was an isolated incident that will not recur for future travelers. They are working diligently to make updates to the home and as is evidenced by the many great reviews, this owner is known for going above and beyond for their guests and we feel confident future guests will have delightful stays. Best, the Evolve Team