Crowne Plaza Syracuse, an IHG Hotel

3.5 star property
Comfortable hotel near Syracuse University

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Syracuse, an IHG Hotel

Photo gallery for Crowne Plaza Syracuse, an IHG Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking
Restaurant
Exterior
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Overview of Crowne Plaza Syracuse, an IHG Hotel

7.8

Good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

701 E Genesee Street, Syracuse, NY, 13210
  • Popular LocationWeighlock Lounge1 min walk
  • Popular LocationStrong Hearts Cafe1 min walk
  • Popular LocationSyracuse Regional Transportation Center8 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)9 min drive
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Room options

Standard Room, 1 King Bed, Non Smoking

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Leisure)

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Syracuse

Crowne Plaza Syracuse, an IHG Hotel is located in Eastside, a neighborhood in Syracuse, and is in the entertainment district and near the airport. Armory Square and Manlius Historical Society are local landmarks, and travelers looking to shop may want to visit Destiny USA and Central New York Regional Market. Solar Eclipse April 8th 2024 and Clinton Square are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • SUNY Upstate Medical University - 8 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 14 min walk
  • Armory Square - 17 min walk
  • Carrier Dome - 17 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • Buried Acorn Taproom & Eats - 7 min walk
  • Dunkin' - 5 min walk
  • XO Taco - 2 min walk
  • Franco's Pizzeria & Deli - 6 min walk
  • Phoebe's Restaurant & Coffee Lounge - 5 min walk

About this property

Crowne Plaza Syracuse, an IHG Hotel

Hotel located in Eastside
Dry cleaning/laundry services, a bar, and a 24-hour gym are just a few of the amenities provided at Crowne Plaza Syracuse, an IHG Hotel. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Free newspapers, ATM/banking services, and a computer station
  • A banquet hall, a 24-hour front desk, and wedding services
  • Guest reviews give good marks for the helpful staff
Room features
All 277 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends; USD 8–15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services
  • Weekly housekeeping

Business services

  • 12,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from March 11 2024 to March 12 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–15 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Syracuse, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Syracuse, an IHG Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Syracuse, an IHG Hotel on Mar 31, 2024 start from CA $181.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Syracuse, an IHG Hotel?

Self parking is available for USD 15.00 per day.

What time is check-in at Crowne Plaza Syracuse, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Syracuse, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Syracuse, an IHG Hotel located?

Located in Eastside, this hotel is within a 15-minute walk of Solar Eclipse April 8th 2024 and Syracuse University. Community Folk Art Center and Syracuse Stage are also within 5 minutes.

Crowne Plaza Syracuse, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 104 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the view out of my window.
Stayed 1 night in Mar 2024

8/10 Good

Lisa, Canton

Travelled with group
Liked: Cleanliness, staff & service
Positives: Liam at check in was really nice and friendly. Room was clean. Negatives: safe didn’t work. Blackout curtains were on a track that did not close all the way but the shear curtains were—light from the city and the morning couldn’t be blocked out—REALLY dumb! Hotel room doors were really loud when they would swing shut and frequently woke me up.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel. Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown area
Stayed 3 nights in Jan 2024

6/10 Okay

Corinna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nancy

Travelled with family
Disliked: Staff & service
There was a refrigerator in the room with no ice or water in it the only access to the bottled water was in the lobby and this was never mentioned on check in also my sister was locked out of her room by the electronic key and was unable to get in for about an hour
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Love Staying Here BUT there are Drawbacks!
Always like staying here when we go to Syracuse! The good things are the size of the rooms and love the shower. The cons this time is check-in took longer than expected! What should have been 5-10 minutes turned into 25 minutes. They couldn’t get the computer systems to work. Once, I got my key, my reservation said king bed but was given a double. When I first started stay here, the parking was free! Now, it’s $15. Hate paying for the parking because it used to be free!
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5