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PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsProperty Amenities
Grand Hyatt New York includes a complimentary 24-hour fitness center with cardio machines, weight machines, and free weights. Spa services are offered on site (advanced reservation is required). The concierge can assist with scheduling in-room spa services including massage, manicures, pedicures, and customized facial treatments.
A 24-hour business center includes computers with high-speed Internet access (surcharge). Cell and mobile phone rental is available. There is a rooftop terrace and rain umbrellas are provided. Knowledgeable staff can assist with booking tours and tickets, and the hotel offers wedding services.
Room Amenities
Rooms
Grand Hyatt New York offers 1,301 newly-renovated guestrooms in a 25-story building. All rooms include Hyatt's signature Grand Beds™ with plush pillow top mattresses, 250-thread-count triple sheeting; down comforters; decorative throws; and an array of European, roll.
Modern rooms feature lush fabrics and works of art. Large desks have ergonomic chairs and two-line cordless telephones. (Two-line telephones are at bedsides, also.) Wireless (surcharge) and dial-up Internet access are available. Amenities include 37” flat screen HTDV with pay movies, and a Geneva Sound System with iPod® docking stations. Compact refrigerators are available on request. Spacious work areas, and complimentary laptop-compatible safes are available. Luxurious bathrooms contain granite vanities, imported stone flooring, marble showers, June Jacobs bath products, and telephones.
Guests of Regency Club rooms have access to an exclusive concierge/registration lounge, where they are served complimentary Continental breakfast, complimentary evening drinks and appetizers, and complimentary desserts at night.
Dining
New York Central Bar & Kitchen - Expansive fine-dining restaurant overlooking the lobby and 42nd Street. Chefs use classic European techniques to prepare sustainable, locally sourced ingredients. Modern decor includes an illuminated bar and a palette of gray and white. Open for breakfast, lunch, and dinner.
Market - Located on the lobby level, Market offers fresh pastries, specialty coffees and grab-and-go meals including soups, salads, and sandwiches. Snacks, ice cream, and beverages including beer and wine are available 24 hours a day.
Room service - Available from 6 AM to 11 PM daily (hours subject to change).
Recreation
Central Park, 1.25 miles north of Grand Hyatt New York, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, seven blocks away, opens in winter, as does Central Park's Wollman Rink. A golf driving range is located at Chelsea Piers sports/entertainment complex on the Hudson River 1.75 miles west of the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Awards and Affiliations
Promotions
Advance Purchase Promotion
Book a stay in at least 3 days in advance of arrival and receive up to $20 off the room rate at time of booking.
Must book the Advance Purchase rate category to receive benefit. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full-prepayment and is non-refundable. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Stay More 3-Night Promotion
Book a 3-night minimum stay in a qualifying rate category and receive a 20% discount at time of booking.
All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Full-prepayment required at time of booking. Prepayment is non-refundable. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Showing 1 - 10 results (of 1,271) · See more Grand Hyatt New York reviews
out of 1,271 reviews
“Very nice”
The rooms were very nice and overall the hotel was very impressive.
“Good position, Excellent Staff, Did not like Christmas decorations in top reception area, they werer”
I much prefer a hotel which provides tea and coffee making facilities in the guests room.
“Grand Hyatt - FANTASTIC”
The Grand Hyatt Hotel is probably one of the best hotels we have stayed in for convenience, cleanliness, the staff were extremely polite and always ready to help and being right next to Grand Central Station and a 10 minute walk to Times Square was in a really central position. I would definitely recommend this hotel to everyone. We certainly can't wait to go back - even being on the 32nd floor didn't put me off!!!
“Great Trip!”
This hotel is right in the middle of everywhere you want to be. We walked to the Empire State Building, Times Square, Broadway and to lots of shops. The tour buses stop outside, and the concierge outside will grab you a cab if needed. The hotel lobby is great, and it was all very clean. The room was spacious enough and very modern. The bathroom was slightly less attractive, but at the end of the day, how much time do you spen in the bathroom?! All in all, I highly recommend this hotel.
“Hotels for sleeping, outside restaurants for eating”
The hotel is a large and rather upmarket hotel. The foyer is enormous and is quite daunting at first, but once you know where the lifts are after check-in you're fine. After speaking to the guy at check-in, we had no further contact with the staff. We stayed in a Deluxe King room which was of a good size. It has TV, desk, large King bed which was amazingly comfortable. The bathroom isn't huge and what looked like an attempt at a bath was pathetic but the shower was good. The lighting in the rooms as well as the rest of the hotel, seems to be on a subtle lighting style. Hint: Press the button on each of the lights 3 times to both the bulbs to light up. With all of the lights on in the room set like this, its ok. As mentioned with every other reviewer, there is no tea or coffee facilities in your room as the hotel wants you to pay for a coffee at $8, breakfast at $26 which is outrageous, especially in NYC. As the hotel is connected to Grand Central Station, go from there to the Dining Concourse, there is plenty to eat down there. There is a restaurant called Juniors which is amazing and cheap. The main hotel entrance is also just round the corner (go down Lex Ave) for Wendy's, McDonald's and from 42nd St, head up to Park Ave for a StarBucks. Also, upon checkout, most hotels will look after your bags for your until you are due to leave for your flight. This hotel does this, but again, it's a chargeable service at $2 per bag.
“Highly impressed”
Hotel was in great location, next to Grand Central Station and Crysler building and only couple hundred yards from 5th Avenue and Empire State and Lexington Ave. We had fabulous view of Grand Central from our room Fabulous lobby area, helpful staff, superfast elevators, never had to wait more than couple seconds- hotel even has heaters under the canopy out front for exiting taxis !! Rooms very comfortable, beds and pillows were best we ever had in a hotel- great nights sleep. Shower was great too ! Metro cafe just up the road was perfect for breakfast and great value Would highly recommend this hotel and will definately return.
“Midtown Marvel...”
This is the second time I have stayed in the Hyatt and was not disappointed. Wonderfully friendly staff, excellent housekeeping, great location lovely big room. Would highly recommend taking advantage of Expedia's package deals.
“Great location”
Stayed here on 29th November for 4 nights with friends. Hotel was lovely, room very clean with comfortable beds, bathroom on the small side, but clean and tidy. Location of hotel ideal, only 10 minutes walk to Time Square and Empire State.
“Will definitely use this hotel again!”
We have just come back from our first trip to NY, and can't wait to go back! The Hyatt was even better than we hoped, we had a great room, the most comfortable bed ever! The bathroom was very small in proportion to the room size,but for two people it is fine.The reception and concierge staff were very helpful in giving maps and booking trips.We used the coffee stall at the top of the escalators instead of room service, great coffee at $3 a cup.Location was good, close to Times square, Chrysler building and Rockerfeller.All in all a trip to remember!
“Best trip Ever”
What a fabulous hotel, it sits right on top of Grand Central Station...Location Location Location This hotel has it. Convenient to walk everywhere, time square, Rockefeller center, shopping.As soon as we arrived at the hotel and the bellman greeted us we ran right into Rudy Guilliani...Wow what a surprise..And the trip just kept getting better. We would recommend this hotel to anyone.
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Showing 1 - 10 results (of 1,271) · See more Grand Hyatt New York reviews
The closest major airports to Grand Hyatt New York are:
New York, NY (TSS-East 34th Street Heliport) - 1.1 km / 0.7 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 6.2 km / 3.9 mi
New York, NY (LGA-LaGuardia) - 9.2 km / 5.7 mi
Newark, NJ (EWR-Liberty Intl.) - 18.2 km / 11.3 mi
New York, NY (JFK-John F. Kennedy Intl.) - 20.3 km / 12.6 mi
The preferred airport for Grand Hyatt New York is New York, NY (LGA-LaGuardia).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
