Ratings based on 640 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
by Mike from Gold coast
Good and not so good.Posted 15-Apr-2014
Pros: great location, clean room
Cons: TV : remote control was not working perfectly
Pros: location location location Cons: Luggage was lost for a while, had to found our selves and bring it to the room top money for average service
for Everyoneby eveiee from Auckland
handy to cbdPosted 15-Apr-2014
its just out of the.door and you will be accessing to the heart of sydney cbd. So close to shopping areas. The lobby Cafe Cino serve really nice meal.
by Barbara from newcastle australia
good central positionPosted 12-Apr-2014
Pros: central location
Cons: see above
room far too small for comfort and price. layout of room - desk and chair took up too much space and made everything awkward . bathroom very small and vanity extremely small. bath not needed in such a confined space
for Everyoneby Loki from Sydney
Lived up to its namePosted 7-Apr-2014
Great sized room with a king sized bed that was incredibly comfortable. Great natural lighting with cool electronic blinds. In-room food service was fairly expensive but worth it. I was disappointed with the continental breakfast in the executive lounge. There was no hot food...just cereals, fruit and pastries. We ended up going downstairs to the Glass for the full buffet breakfast.
for Everyoneby simon nikki from townsville
Central LocationPosted 1-Apr-2014
All staff were very pleasant & accommodating. The hotel was very clean. Fantastic location opposite the Queen Victoria Building.
for Everyoneby A verified traveller
Our ExperiencePosted 1-Apr-2014
It was a joy to have wonderful staff who were very accommodating to our needs. The hotel facilities, condition, room cleanliness and room comfort were excellent. However, we are disappointed with the time frame it has taken to re-imburse the $100 'holding' fee - 3 days later and it still shows on our credit card. We were told that it would not be processed as a transaction, but it is showing on our credit card as one and still there.
for Business Travellersby Kellie
Luke Mangans restaurant Glass BrasseriePosted 30-Mar-2014
Pros: Glass Brasserie
Cons: Luggage was late arriving to room
Location: Best location in Sydney. Right across road from QV building & 1 minute walk to Pitt Street Mall
Fantastic location, comfortable room, pristine, amazing Zeta Bar & even better restaurant
for Everyoneby Mick from Gosford
Great Hotel in a central locationPosted 28-Mar-2014
Very convenient location, comfortable bed. Parking was a bit expensive and when booking should be instructions on how to get to parking since vehicle entrance is in a different street.
for Everyoneby Emma from Perth
Great LocationPosted 22-Mar-2014
I stayed in one of the Executive Rooms that enabled access to the Executive Lounge. Was expecting a slightly larger room but overall it was comfortable and clean. The hotel is in a very convenient location.
for Everyoneby Vlad from Melbourne
Loved it!Posted 18-Mar-2014
The Hotel was fantastic, lots of facilities and close to everything. The buffet breakfast was one of the best I've ever had.