Ratings based on 4,290 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Very nice stay for a night, staff are friendly and engageable.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Fantastic Hotel

Posted 27-Jul-2015
From the moment you walk in to the impressive lobby you know that you're going to enjoy your stay. The check-in staff were fantastic; helpful, polite and cheerful. Our room on the 23rd floor had amazing views of Sydney's CBD and was very clean, tidy and comfortable. The only downside was the noise from the hotel bar(?) that was loud and didn't stop until after 3am. Still, this didn't really spoil our stay as everything else was pretty much perfect. There was even a TV in the shower (one of the best hotel showers I've even used!). I look forward to stopping here again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but 1 major drawback

Posted 15-Jul-2015
The rooms are way too noisy. Could hear everything in the adjoining rooms and hallway. If you are a light sleeper I suggest you avoid.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Central hub

Posted 13-Jul-2015
Pros: the proximity to all our events in the cbd
Cons: nothing
Location: clubs and pubs great place to come back to and sleep it all off
excellent staff and great views of the city worth every cent
5 out of 5
Recommended
for Everyone
by A verified traveller from Canberra

Luxurious Hotel, Fabulous Service!

Posted 12-Jul-2015
My children and I had a wonderful time in Sydney these school holidays. The cherry on top was our hotel. The room and facilities were luxurious, relaxing and fulfilled our every desire! 10 out of 10!!!
5 out of 5
Recommended
for Business Travellers
by A verified traveller from New York

Conveniently located in downtown Sydney

Posted 7-Jul-2015
Pros: It's quiet and when you have the window blinds down, you risk oversleeping if you don't remember to ask for a wake up call which happened to me!
Cons: There's a cold draft in the lobby area - maybe a fireplace with a roaring fire would be a good solution in the winter!
Location: Great shopping, food, services and maybe sightseeing opportunities which I didn't get to experience for lack of time.
A hassle-free, conveniently located hotel. Checking in was easy and even though my room was not ready because I had arrived early, they sent me an SMS as soon as it was ready. Breakfast was also great and the waiters were helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Classy

Posted 30-Jun-2015
Cons: Include the cappuccinos with the breakfast
Awesome breakfast and midnight room service was a treat, compliments to the staff
3 out of 5
Recommended
for Everyone
by A verified traveller from Tasmania

Good central location and facilities

Posted 15-Jun-2015
Pros: Location, Restaurant, Staff, Bar
Cons: Pool area needs updating
Location: Great central location
Great location but very small room and ensuite and bed was very hard. Restaurant was excellent but pool/spa area looked like a public pool not up to Hilton worldwide standard.
3 out of 5
Recommended
for Everyone
by A verified traveller from gold coast

Very good location

Posted 13-Jun-2015
I asked for a king size bed and I payed more but I got a 2 single beds joined together and it was not even king size which was dissappointing
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jun-2015
the location is really good. it is in the heart of the good shopping district and in walking distance to a lot of Sydney's attractions.