Ratings based on 640 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Mike from Gold coast

Good and not so good.

Posted 15-Apr-2014
Pros: great location, clean room
Cons: TV : remote control was not working perfectly
Pros: location location location Cons: Luggage was lost for a while, had to found our selves and bring it to the room top money for average service
4 out of 5
Recommended
for Everyone
by eveiee from Auckland

handy to cbd

Posted 15-Apr-2014
its just out of the.door and you will be accessing to the heart of sydney cbd. So close to shopping areas. The lobby Cafe Cino serve really nice meal.
3 out of 5
by Barbara from newcastle australia

good central position

Posted 12-Apr-2014
Pros: central location
Cons: see above
room far too small for comfort and price. layout of room - desk and chair took up too much space and made everything awkward . bathroom very small and vanity extremely small. bath not needed in such a confined space
4 out of 5
Recommended
for Everyone
by Loki from Sydney

Lived up to its name

Posted 7-Apr-2014
Great sized room with a king sized bed that was incredibly comfortable. Great natural lighting with cool electronic blinds. In-room food service was fairly expensive but worth it. I was disappointed with the continental breakfast in the executive lounge. There was no hot food...just cereals, fruit and pastries. We ended up going downstairs to the Glass for the full buffet breakfast.
5 out of 5
Recommended
for Everyone
by simon nikki from townsville

Central Location

Posted 1-Apr-2014
All staff were very pleasant & accommodating. The hotel was very clean. Fantastic location opposite the Queen Victoria Building.
4 out of 5
Recommended
for Everyone
by A verified traveller

Our Experience

Posted 1-Apr-2014
It was a joy to have wonderful staff who were very accommodating to our needs. The hotel facilities, condition, room cleanliness and room comfort were excellent. However, we are disappointed with the time frame it has taken to re-imburse the $100 'holding' fee - 3 days later and it still shows on our credit card. We were told that it would not be processed as a transaction, but it is showing on our credit card as one and still there.
5 out of 5
Recommended
for Business Travellers
by Kellie

Luke Mangans restaurant Glass Brasserie

Posted 30-Mar-2014
Pros: Glass Brasserie
Cons: Luggage was late arriving to room
Location: Best location in Sydney. Right across road from QV building & 1 minute walk to Pitt Street Mall
Fantastic location, comfortable room, pristine, amazing Zeta Bar & even better restaurant
4 out of 5
Recommended
for Everyone
by Mick from Gosford

Great Hotel in a central location

Posted 28-Mar-2014
Very convenient location, comfortable bed. Parking was a bit expensive and when booking should be instructions on how to get to parking since vehicle entrance is in a different street.
5 out of 5
Recommended
for Everyone
by Emma from Perth

Great Location

Posted 22-Mar-2014
I stayed in one of the Executive Rooms that enabled access to the Executive Lounge. Was expecting a slightly larger room but overall it was comfortable and clean. The hotel is in a very convenient location.
5 out of 5
Recommended
for Everyone
by Vlad from Melbourne

Loved it!

Posted 18-Mar-2014
The Hotel was fantastic, lots of facilities and close to everything. The buffet breakfast was one of the best I've ever had.