Ratings based on 806 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom New york City

Excellent hotel in central business district

Posted 19-Nov-2014
Pros: good location, easy access and short walk to all city attractions, updated hi-tech facilities and excellent services
Cons: limited to business persons not for families. need to have drawers for clothes.
Location: excellent location to most local attractions, QVB is just cross the street, shops and good restaurants are nearby.
Staffs of all levels are very helpful to make you feel comfortable. Early check-in was available at extra cost. We used the hotel card to access our room floor and get in our room. Free Wi-Fi in hotel lobby and computers provided near the coffee shop. Taxi was waiting for your service.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne, Australia

Five star hotel in the middle of Sydney

Posted 19-Nov-2014
Pros: The quality of the hotel and room furnishings, and the location.
Cons: The room we had felt a little cramped - there was a lot more furniture than the room could handle.
Location: This hotel is right in the heart of Sydney's CBD, which is perfect for reaching shops, the harbour, and transportation.
Hilton Sydney is kept immaculate, and is staffed by an incredibly friendly bunch of people. I enjoyed a thoroughly comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel located at the city

Posted 13-Nov-2014
Staying at 5 star hotel with my family was great experience for me. I wish to stay at Hilton again for my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Stunning

Posted 4-Nov-2014
Paying the extra for a suite is truly worth it! The room was perfect!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice place to stay

Posted 2-Nov-2014
Very good hotel and very nice staff as well, the services is very good. The location is very good as well.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

First class experience!

Posted 1-Nov-2014
Stayed at the Hilton for my birthday with my partner, and we had the best time. The staff were so amazing and made everything so easy, absolutely nothing was a hassel. I forgot my phone charger, but they brought one up to my room for me within 10 minutes. Our room included access to the executive lounge where we had canapés and drinks before dinner, and the staff brought a plate of birthday chocolates over to our table, absolutely amazing! Had a great sleep, didn't want to get out of the bed at all! Really great block out blinds, and we had no noise issues. Overall had the best birthday stay, definitely will be back (as soon as I can afford it again!). Thanks The Hilton Sydney!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore Sg

Great hotel in the center of the city

Posted 27-Oct-2014
Great experience! friendly staff, early check in was arranged. Room was very conformable and modern. One of the best hotel experience! would definitely love to stay there again! :)
3 out of 5
Recommended
for Everyone
by A verified traveller

Short Sydney Stay

Posted 23-Oct-2014
Pros: convenience and location
Cons: We have afternoon tea on the Executive level, however there was no Strawberry Jam. When I asked for some, I was told they had run out.
We were given an option to upgrade our room, however when we got in there it did not appear to be an upgrade at all. I call concierge in regards to this and waited for a returned call that never came.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Lovely hotel

Posted 19-Oct-2014
Two night for business and impeccable. Great staff, great location and lovely appointed room.
3 out of 5
by A verified travellerfrom Sydney, Australia

Don't be fooled by the nice public areas...

Posted 14-Oct-2014
Pros: The Glass Restaurant
Cons: The room facilities and styling
The Hilton has some lovely public areas. The Glass restaurant in particular has great service, great food and an extensive wine collection...The hotel rooms (or at least ours) are another story. The room we had (34th floor) had this appalling tiled entry with a very poor layout. The feel of the room was very 3 star hoping to do better one day but definitely not 5 star. The overall style was cold but not modern cold, just cold and uninviting..Also little things like the magazine rack next to the couch had no magazines in it (either have magazines or don't have a rack!). The TV could not be easily viewed from the bed and the overall level of finish of the room was poor. Strangely also (a small point) there was only 1 robe. Given the variety of 5 star hotels in close proximity of the Sydney CBD location I would definitely choose something else - and maybe come back to Glass for a meal!.