There are 2 buildings of the hotel and you'll need to take the cable car in the hotel to get back to your room if it is in building 2. By the time we checked in, the staff told us the cable car was under maintenance and there would be shuttle bus to take us to building 2 and asked us to sit in the lobby and he will tell us when the shuttle arrive. We waited for almost half an hour and decided to leave our luggage at the hotel and have a dinner first. I also asked the frequency of the shuttle bus and then the staff just tell me the cable car is already working, which means no one told us the cable car was back to order while we were waiting for it! Otherwise the hotel is pretty good and the receptionist at the building 2 was really nice.
Staff were very polite and helpful, nothing seemed a problem to them. Hotel was ideally situated for seeing sites. Room was spacious with good bathroom facilities. Hot water always readily available which has not always been my experience in other city hotels . Good view overlooking river. All aspects of hotel were clean and tidy. A very pleasant stay and would recommend to others.
Say you like a nice cosmopolitan experience, shops, cinema, bars and nightlife at walking distance, this is your pick.
Metro and tram are right around the corner... Definitely going to this hotel every time I visit Prague....
I only wish that the fees for using the hotel parking were not that high...
My business travels take me to a variety of hotels in the U.S., Europe, and Asia. My stay here was second to none. The attention to my needs from the front desk, bell staff, and restaurant team was fantastic. I would stay here again and recommend to anyone.
The hotel was fantastic.
Clean tidy and reception very accommodating. Found it strange all prices at the hotel were quoted in Euros but you could pay in Cheq Crowns if you wish
Breakfast was more UK than continental as the variety quality and quantity was amazing
Location was not in the centre (which we knew before we arrived) but was amazed what was available a short walk away. The hotel is directly opposite Patrinsky Gardens which is well worth a steady walk up the cobbled paths to the top and take the fennicular back down
A 15min picturesque walk by the river will get you into the centre across one of the many bridges
What a fantastic stay we had! This was a really great find of a hotel. The staff were all very helpful and went the extra mile at almost every step of the way! We arrived early and they offered to look after our bags, this was following being given a welcome drink. Staff had a great grasp of English and were very courteous to us on our stay. Whenever we had a question or mentioned we were going on a visit around Prague they helped with maps and their recommendations for restaurants really helped us out when we were on a budget as this was the other side of the river there wasn't the hiked up price of 'tourist menus'.
The hotel is greatly located, don't dismiss it when looking on a map as there is a tram stop less than 1 minute walk from the hotel - if you are going for a 3 day trip, get a 3 day pass and you will be able to make the most of Prague with this great hotel as your base!
The rooms are cleaned and tidied every day with a rose and chocolates put on the bed. In the morning the breakfast provided is continental and just what you need prior to a day out in Prague. Also it was great that the staff had a smile first thing in the morning!
This hotel puts other more well known hotels to shame, it offers what I would say is a 5 star experience at a snip of the price!
Thanks to all for a memorable trip to Prague!!
"Good space, very clean and close to metro/trams. "
Apartment was very quiet and clean. Great for families.
The only downsides were a lack of crockery which made the self catering part a little tricky; and no welcome tray with coffee/tea either.
We would use again though as it ticked pretty much most boxes.
Tourists come to this outlying westerly suburb to visit the Mozart Museum in the Villa Bertramka, where Mozart stayed as a guest of the Czech composer Dusek in 1787. Not long afterwards, Smichov’s vineyards and hopfields were replaced by factory chimneys. Today, many of these old industrial buildings have been converted into bars, shops and hotels for a fresh influx of residential settlers.