Check in staff were efficient and friendly. Room was nice enough, however the mixer shower valve appeared to have a fault, as it constantly cycled between hot and cold. Found a long blonde hair in the shower and a long black hair by the basin, so the cleaning had fallen short. Restaurant staff were friendly enough. Tried the 'buffet' for an evening meal in the restaurant, which was average ish. But the pots of food weren't labelled, which meant you had to open each pot to see what was in it. And those pots don't keep the food hot enough. Breakfast was ok though. Staff at check out were excellent again, and put my baggage in a secure room for me.