10/10 Excellent
David Y.
Apr 17, 2024
Liked: Cleanliness
Fantastic condo option adjacent vidanta
Staff were incredible. We loved getting to know them during our stay. The unit could use a little upkeep/upgrade (shower backing up even after maintenence call, dirty vents) but it was overall quite clean and fit the bill for us well. The condo was quiet and having two beds in 2nd BR was perfect for our family. Check in was easy once taxi found the right place. Grand Mayan and vidanta was fantastic but it is a bit of a hassle to take multiple shuttles just to get there. Wished there were better options for walking from the drop-off. Would still do it again. The pool areas at grand mayan are excellent (get there early as all chairs are reserved by late morning, despite signs saying you can't reserve them with towels or stuff).
Tons of nearby restaurants. Ubers were slow to respond probably due to security at condo but half the price of taxis. Overall we had a wonderful vacation and would highly recommend this option if you don't mind the golf cart/shuttles back and forth and see it as a chance to meet some genuinely good people providing top notch service.
David Y.
Stayed 7 nights in Mar 2024