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"Great resort! "

"The Reef 28 was the best stay we’ve had in a long time! We stumbled across it last minute but it’s our new Playa favorite. The service was spectacular but the food… just wow! I could eat the sea bass in the main restaurant every night. Adults only and definitely add the all inclusive, worth it! Heads up, there’s a few bars on 28th that are pretty loud and right under the balconies on that side. Thanks to all that made our stay so enjoyable."

"Excellent for family vacations! Not crowed "

"Great location, enjoyed the restaurants the buffet restaurant. Coffee bar and Bars are good. "

"This was our first time in Mexico and we had such an amazing experience. 10/10 recommend tho resort and look forward to returning again. The staff were friendly and accommodating, the entertainment was fun and dining options including the buffet were fantastic. "

"It was Awesome, from the minute you step foot onto property, until your departure the employees make sure you’re happy & having a great time. The beach was awesome, but the was seaweed, which every beach in this area has excess sea weed due to a large storm. So not the hotels fault- they do there best to keep it clean constant employees raking it up. The food & drinks were amazing & I am a picky eater. The kids park looked awesome as we didn’t bring ours."

"The property was really clean and had great friendly staff "

"Our recent stay at Valentin Imperial Riviera Maya was nothing short of spectacular, and the credit goes to the outstanding staff who made our vacation unforgettable. From the moment we arrived, we were greeted with warmth and professionalism that set the tone for our entire stay. The GO Team, featuring Lorenzo, Marina, Israel, Daniel, and Carlos, truly went above and beyond to ensure our experience was exceptional. Their dedication and enthusiasm for making guests feel welcome and entertained were evident in every interaction. Whether it was organizing activities or providing personalized recommendations, they made us feel like VIPs throughout our stay. A special shout-out to the bartenders Sonia, Renato, and Jonny, who mixed the most delightful cocktails with a smile and a friendly chat. Their expertise and creativity in crafting drinks added an extra layer of enjoyment to our poolside relaxation and evening gatherings. Managers Angel and Paola deserve recognition for their exceptional leadership and attentiveness. They ensured that every detail was perfect and that our needs were met promptly and efficiently. Their presence was a testament to the high standards of service at the resort. Dora, as always, was amazing. Her warm demeanor and helpful nature made us feel right at home. Alejandra, who served poolside, was fantastic. Her attentiveness and cheerful personality made lounging by the pool an absolute pleasure. In addition to the incredible staff, the resort itself"