City view

Reviews of Hotel Duret

4 out of 5
Hotel Duret
30 Rue Duret, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 203 reviews" "
Rating 8 - Good. 80 out of 203 reviews" "
Rating 6 - Okay. 17 out of 203 reviews" "
Rating 4 - Poor. 6 out of 203 reviews" "
Rating 2 - Terrible. 1 out of 203 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Travelled with family
room was extremely spacious and the tub was huge.
Stayed 1 night in Apr 2024
Response from Virginie on Apr 25, 2024
Dear Lisa, Thank you so much for taking the time to leave 1 comment. We are delighted that you enjoyed your stay at the Hôtel Duret and we hope to see you again soon. Best regards, Virginie

10/10 Excellent

Shruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci
Stayed 5 nights in Apr 2024
Response from Djamali on Apr 11, 2024
Bonjour,Quel plaisir de lire cet élogieux commentaire ! Un grand merci à vous d'avoir pris la peine de partager votre expérience à l'hôtel Duret. Nous espérons avoir le plaisir de vous retrouver très prochainement parmi nous.

4/10 Poor

Jaime G Oro, Queens

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bath tub terrible to take a shower
Stayed 6 nights in Mar 2024
Response from Virginie on Apr 7, 2024
Dear Mr G Oro, We are sincerely sorry for the inconvenience you met with the bath tub. Please accept our apologies.We carry out renovation work once or twice a year. We installed a gym with very modern machines, redid the paintwork and wallpaper in all the common areas in 2024 and above all we changed all the air-conditioning units in the hotel to extremely powerful, reversible units. In 2025, we are actually planning to redo our bathrooms if the economic situation allows. We are very keen to maintain the hotel's high quality standards. Sorry again. Best regards. Virginie

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is wonderful, as well as housekeeping!
Stayed 6 nights in Mar 2024
Response from Virginie on Apr 6, 2024
Dear Jennifer, We are pleased you appreciated the service of our dedicated staff. It's a fantastic encouragement for us. Rest assured that everything has been followed up with the team. We look forward to making sure your future stay with us an even nicest one. Sincerely. Virginie

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so happy I booked this hotel after hours of looking through options and reviews. This was the perfect Paris location with a very traditional "Paris" neighborhood feel of the large windows opening out to the street. The location was quiet, but had all conveniences just steps away - a grocery market, a pharmacy, many restaurants, and a metro stop on a convenient line to reach all the major landmark areas. The family suite was perfect for my family of 4 and had a small wrap-around balcony. The space was very generous for Paris. The "quad" suite would also be great for a couple seeking more space than the average Parisian accommodation. The hotel staff was excellent and the property is very well maintained.
Stayed 2 nights in Mar 2024
Response from Virginie on Apr 6, 2024
Dear Jonathan, Thank you very much for this really nice review!We are glad to read that you enjoyed the comfort and the location of the hotel. We truly hope to have the pleasure of welcoming you again soon. Sincerely, Virginie

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect
Stayed 1 night in Jan 2024
Response from Team on Feb 3, 2024
Dear Maria, thank you for visiting us. We are happy to read you enjoyed the location of the Hotel. We hope to have the pleasure to welcome you soon again to score a big 5!Don't hesitate to let us know if there are some point for improvement. Best regardsVirginie

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in the 16th
We had business at a nearby consulate, so we picked the Hotel Duret for a two-night stay. The property is in an interesting area of the 16th with a number of good restaurants. The hotel room was spacious, clean, and comfortable. The breakfast was very good as well. One oddity - our tea kettle leaked, so we requested a new one - and that one leaked as well. Would recommend this hotel, especially if you are not a tea drinker.
Stayed 2 nights in Dec 2023
Response from Nicolas on Dec 20, 2023
Dear Jim, Thank you for taking the time to leave your feedback.We are happy to read that you enjoyed your stay at the hotel.It was a pleasure to welcome you and we hope to see you soon again.The kettle has been changed and the bew one works perfectly.Best regards,

10/10 Excellent

sasha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Hotel Duret. The hotel is situated in a very good area - close to a metro stop, many restaurants and shops in the area, but the street is quiet. For this area of Paris and the quality of the hotel, this hotel is a great find and we would stay here again. The hotel staff were very friendly and helpful too!
Stayed 1 night in Nov 2023
Response from Nicolas on Dec 20, 2023
Dear, Shsha,Thank you for your review.We are glad to, resad that our hotel fully matched your expectations.We had great pleasure to welcome you and hope to see you soon again..Best regards,

10/10 Excellent

Tal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Virginie on Nov 18, 2023
Bonjour Mr Tal, nous vous remercions beaucoup pour cette belle note qui nous touche vraiment. Nous espérons vous revoir bientôt.

10/10 Excellent

Maria

Liked: Amenities
Great location!
Stayed 3 nights in Oct 2023
Response from Jaymal on Oct 14, 2023
Dear Guest, Thank you for taking the time to leave your feedback! We were so glad to welcome you and we are happy to read that you enjoyed your stay and the location.Kind regards,

8/10 Good

Valerie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Sep 2023
Response from Jaymal on Oct 14, 2023
Thank you for your nice review. We are glad you enjoyed our hotel and location.Best regards,

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed a beautiful french balcony and the staff was very friendly and pleasant
Stayed 9 nights in Jul 2023
Response from JAYMAL on Aug 3, 2023
Dear, Mrs Natalya, Thank you for the great review, glad you enjoyed your stay! We are glad you enjoyed our staff and location. We were very happy to welcome you and hope to see you again soon. Best regards from all our team at Hôtel Duret

10/10 Excellent

Liliana, Peekskill

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, near the Arc de Triomphe. Wonderful restaurants in the area. The hotel is a boutique hotel, the rooms are a nice size. We are a family of four and we had a room with two twin beds and an adjoining room with a king size bed, full bathroom, with a tub and a double sink. The staff was very friendly, and very accommodating. I would recommend this hotel for its great customer service and location.
Stayed 7 nights in Jul 2023
Response from Virginie on Aug 1, 2023
Dear Liliana, Thank you very much for this really nice review!It was a real pleasure to welcome you and your generous support through these comments is most appreciated. We are happy to know you enjoyed your stay in all its aspects.We truly hope to have the pleasure of welcoming you again very soon. Sincerely.

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and helpful.
Stayed 10 nights in Apr 2023
Response from Virginie on May 8, 2023
Dear Esther, Thank you very much for this really nice comment.We are glad to read that the services delivered by our dedicated staff helped you.We really hope to have the pleasure to welcome you again in a future. Best regards, Virginie

8/10 Good

Vicente, Houston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the location because it was next two metro 1 line. I had issues with two of the staffs one was the cleaning lady and the other was the over night staff. Day staff was wonderful.
Stayed 5 nights in Feb 2023
Response from Jaymal on Aug 3, 2023
Dear Barrera,Thank you for the great review, glad you enjoyed your stay! We are glad you enjoyed our staff and location.We were very happy to welcome you and hope to see you again soon.Best regards, All the team of the Duret Hotel.

10/10 Excellent

Hadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing everything is around and all what u need so quite and clean and safe too I am so happy and this will always be my staying when I come back here again .
Response from Jaymal on Aug 3, 2023
Dear Guest, Thank you very much for taking time to share your experience at the Hotel Duret. We are delighted that you enjoyed our hotel and our location. We were very happy to welcome you and hope to see you again soon. Sincerely, The whole team of the Hotel Duret.

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and we enjoyed the breakfast
Stayed 7 nights in Aug 2022
Response from Jaymal on Aug 3, 2023
Dear Guest ,Many thanks for such a fantastic review! We are thrilled you enjoyed your stay in our magical atmosphere, and . Soooo glad you enjoyed our breakfast buffet: You will have to come back soon to enjoy the improvements we are planning: more homemade treats everyday! See you soon at Hôtel Duret, warm regards,

10/10 Excellent

Robby

Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Great location with friendly staff. Could be updated and room/bathroom is on the smaller side, but overall good experience
Stayed 3 nights in Jul 2022
Response from Charles on Aug 11, 2022
Dear Mr. Roberts, we are delighted that you enjoyed your experience in our hotel and that you appreciated our staff. Regarding the size of the rooms, we advise you to book rooms of higher category, this one will meet more your expectations. We hope to see you again soon.

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite small. The area was really convenient if you take scooters or public transportation. It was a close walk to the Arc de Triumph and the Champ-Elysees.
Stayed 4 nights in Jun 2022
Response from charles on Jun 27, 2022
Hello Ms. MINK, Thank you for your feedback. We are sorry if the size of the room didn't meet your expectations. You have booked a classic room of 16m2. For your next stay, we encourage you to book a larger room. We have superior rooms of 23m2, deluxe rooms of 33m2 and suites of 45m2 that will meet your expectations.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact yet comfortable hotel in convient location
The room was definitely on the small side, as others have mentioned, but comfortable nonetheless. I didn't find it difficult to move around and there was enough space for one person to spread out, at least. I had a lovely view outside my window, and it was nice to have the option to step outside onto the little balcony. The bed was remarkably comfortable. Location was very convenient for attending meetings at the Palais des Congrès, with plenty of good restaurants nearby and a grocery store right across the street. The staff at the hotel were also friendly and helpful, and there is always someone on duty at the front desk. I would recommend skipping out on the in-hotel food options unless you're really pressed for time. While the breakfast room and "room service" (which are essentially pre-packaged and microwaved meals) are convenient, they are overpriced and underwhelming compared to the many options nearby.
Stayed 6 nights in May 2022
Response from Jaymal on Aug 3, 2023
Dear Guest,It was a real pleasure to welcome you. Many thanks for your stay.We look forward to welcoming you again. The whole team of the Hotel Duret.

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time. The hotel was lovely and really friendly and helpful staff! Would highly recommend.
Stayed 3 nights in Apr 2022
Response from Nicolas on Apr 24, 2022
Dear Olivia, We are glad to read that our hotel matched your expectations and we look forward to have the pleasure to welcome you again.

10/10 Excellent

amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Stayed for 5 nights and our room was always kept clean. The area is a great access to groceries, restaurants and bakeries. Only a few steps away from the metro. Staff is always accomodating. We will definitely be back!
Stayed 5 nights in Mar 2022
Response from Nicolas on Mar 22, 2022
Dear Amelia, Thank you for taking time writting a review. We are delighted to read that our Hotel matched your expectations We had great pleasure top welcome you and hope to see you soon again. Best regards

6/10 Okay

Verified traveller

Ok hotel, tiny rooms, nice balcony
The hotel was ok. The room was very tiny, we couldn’t for example open our suitcases up as they didn’t fit, but we had a very nice balcony. The carpet was a bit moist in some places. We mentioned this to the reception, but were told that this wasn’t true without them checking the room. We were offered another room if we would have paid 40€ more but we decided to stay in the room we had, as we were only there for the weekend.
Stayed 2 nights in Nov 2021
Response from Nicolas on Dec 9, 2021
Dear Sir, Thank for your review. We are sorry to read that, in spite of all our efforts, our place did not match your expectations. We also are a bit surprised that you found lhe carpet a bit moist. We take a very high attention to our rooms furnitures and clean or remove them when neccessary.. We hope that you still had a nice time in Paris. Best regards,

10/10 Excellent

Nilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff!
It is a great hotel with a very good location. What makes it EXCEPTIONAL is the staff. They were all super friendly. We were there during the French strikes, not knowing if our train was going to be cancelled or not. The front desk lady was so amazing checking it for us multiple times... Not to mention, they gave us our room at 10 AM when we arrived which is un-heard of in Europe. Early check in (without us even asking), clean room, amazing staff, great shower! Could not ask for a better stay. Highly recommend it!
Stayed 2 nights in Dec 2019
Response from Jaymal on Aug 3, 2023
Dear Guest, Thank you for taking the time to leave your feedback! We were so glad to welcome you and we are happy to read that you enjoyed your stay with us, especially the location and the staff . We will be very happy to see you again soon. Best regards, All the team of the Duret Hotel

8/10 Good

AB, Quebec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good for work. Great staff. No amenities. Hotel just for work
Stayed 5 nights in Dec 2019
Response from Marie-Laure on Dec 17, 2019
Dear Sir, We thank you for taking the time to rate our hotel. We are very happy to read that you enjoyed your stay with us. Kind regards

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Marie-LAure on Nov 21, 2019
Bonjour Jonathan, Nous vous remercions d'avoir pris le temps d'évaluer notre hôtel. Nous sommes ravis de voir que vous avez apprécié votre séjour et nous espérons vous accueillir à nouveau prochainement à l'hôtel Duret. Bien cordialement,

10/10 Excellent

Panthitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location with reasonable price
Stayed 2 nights in Oct 2019
Response from Marie-Laure on Nov 15, 2019
Dear Mr Panthitra, We thank you for taking the time to rate our hotel. We hope to welcome you soon again at the hotel Duret. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel / Very nice room / Very good location / Very nice staff at the reception / Disappointed with the breakfast and the staff member at breakfast.
Stayed 1 night in Jul 2019
Response from Marie-Laure on Oct 10, 2019
Dear Sir, Thank you very much for sharing your personnal impression about our hotel on Expedia. We are happy to know that you enjoyed the hotel, the rooms and the reception staff. Yet, we are really sorry to read that you had a bad experience with the breakfast staff. Be certain that your opinion is important to us in order to constantly improve our quality service. We are grateful to you for infomring us and allowing us to avoid these situation to happen again. We truly hope to have the pleasure of welcoming you again very soon at the hotel Duret. Warm regards

10/10 Excellent

Yin Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and away from tourist
Well located hotel away from the tourist area but close to it all. Five minute walk to the Arc of Triumph, Champs Elysees and metro #1. Supermarket, bakery, pharmacy and restaurants within the block. Room was spacious, beds were comfortables, breakfast was good. The partial shower door did not contain all the water while taking shower but did not bother me. A towel and daily housekeeping took care of the problem
Stayed 5 nights in Sep 2019
Response from Marie-Laure on Oct 10, 2019
Dear Mr Yin Yee, Thanks for your feedback! It serves as an encouragement and it is a great source of motivation to all of us as we continuously strive to improve the quality of our services. Hoping to hear from you, we remain at your entire disposal. Warm regards

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired property. The room was tired and the AC was very poor.
Stayed 2 nights in Sep 2019
Response from Marie-Laure on Oct 10, 2019
Dear Sir, Thank you for taking the time to write a review. We are surprised by your comment. Our rooms are constantly renovated and the air conditioning works well. We make sure of its operation very often. We would be pleased to try and get you to change your mind about our services should you decide to stay at the hotel Duret again one day. we do not like the idea of leaving a customer with a bad impression. Should you ever decide to return to the hotel do not hesiate to contact us directly. Kind regards

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Chloé on Jul 19, 2019
Thank you !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Marie-Laure on May 21, 2019
Dear Sir, We thank you for taking the time to rate our hotel on Expedia. We are happy to see that you enjoyed the hotel and hope you will stay again with us. Kind regards

2/10 Terrible

Eren, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel, BAD customer service experience
My business partner and i have booked 2 rooms (14 nights together) in this hotel. Our flight was delayed which forced us to check in a day after our original arrival. 6 days later we had to shorten our flight to due extreme weather conditions and asked in advance to check out a day earlier. After multiple conversation with all the managers the hotel refused by all means to offer us any kind of compensation for any of the 4 days we've lost, According to them our reservation was booked as nonrefundable. We find this decision to be outrageous given the circumstances and overall nights we've stayed int his hotel. In addition, one of our rooms was extremely hot, the air condition wasn't working. After complaining multiple times i was given the answer that basically because we're at winter, there is no air condition. I had open all windows to fall asleep. Once again the staff couldn't care less and didn't transfer me to a different room. It's a shame on their part as we travel to Paris at least twice a year and won't stay there again. On the positive; the hotel is pretty much as described in the photos. centrally located. The rooms were clean and spacious. The hotel is located in a central area and easy to get to know. There's a great super yummy and cheap sushi place across the street from it.
Stayed 8 nights in Oct 2018
Response from Marie-Laure on Nov 20, 2018
Dear Sir, First of all, thank you for sharing your opinion with other travellers and for helping us by pointing out what you appreciated and what can be improved. The special rate you selected is a non-refundable one and did not allow any free cancellation or shorten stay changes. It is all written in the sell conditions and as we explained there is nothing we can do about it. Our air condtionned is only turned on when it is hot outside. When you were at the hotel, it was around 50°F so the hotel is fully turned into heating.We cannot turn the whole system just for one customer .It would have been the same in another room that's why we didn't offer you to change.The only option we have in that case is to turn the heat off in the room and open the window if it is still warm... We are very sorry your room did not entirely meet your expectation as we always strive to provide the best experience to all our customers. We really hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Marie-Laure on Nov 18, 2018
Dear Johannes, Thank you for taking the time to rate our hotel. We are very happy o know that you enjoyed your stay with us. We hope to have the pleasure to welcome you again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel close to bars and cafes Easy walk into central Paris close enough but away from the congestion and noise Recommended
Stayed 3 nights in Nov 2018
Response from Marie-Laure on Nov 18, 2018
Dear sir, Thank you so much for taking the time to share your experience with us. Thanks for giving information to our future guest above all on our easy access to everywhere in Paris as it is a very appreciated and needed point for travellers. We hope to have the pleasure to welcome you soon at the hotel Duret. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Palais de Congres, arc de Triomphe and metro (line 1). Breakfast buffet a bit sparse.
Stayed 4 nights in Oct 2018
Response from Marie-Laure on Nov 18, 2018
Dear Sir, Thank you for taking the time to share your comments. We are delighted to read that you enjoyed our great location. We will try to have more choice at the breakfast as it is our hope that you will give us the opportunity to impress you in the near future. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Oriane on Oct 2, 2018
Dear Guest, Thank you for your recent stay with us and your valued feedback. We truly hope to have the pleasure of welcoming you again to the Hotel Duret, Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Bathroom. Helpful and friendly staff. Decent sized rooms
Stayed 3 nights in Sep 2018
Response from Oriane on Oct 2, 2018
Dear Guest, Thank you for your recent stay with us and for sharing your experience with us. We have noted your positive comments and your appreciation. We truly hope to have the pleasure of welcoming you again to the Hotel Duret, Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay with friendly staff. Decent breakfast. Convenient location
Stayed 2 nights in Sep 2018
Response from Oriane on Oct 2, 2018
Dear Guest, Thank you for your recent stay with us and for sharing your experience with us We truly hope to have the pleasure of welcoming you again to the Hotel Duret, Kind regards,

10/10 Excellent

Luana

Very good
The location is excellent, very friendly front desk staff. Only one complaint the carpet was dirty And the bathroom floor needed to be cleaned as well. Very quiet area at night and bed was very comfortable and clean. Would recommend this hotel highly.
Stayed 1 night in Sep 2018
Response from Marie-Laure on Sep 25, 2018
Dear Madam, Thank you for your nice comment.We appreciate your high rating in customer service. However, I'm sorry we fell below your exectation regarding the carpet and the bathroom floor. We will adress these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest of your next visit. Sincerely,

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love paris
Very nice, great staff close to the center. Will certainly recommend this hotel!
Stayed 4 nights in Aug 2018
Response from Marie-Laure on Aug 12, 2018
Dear Carmen, It was a real pleasure to welcome you to the hotel Duret during your recent stay in Paris. Thank you for this nice review! We have already shared your compliments with our team members who are delighted to learn that your stay met your expectations. We truly hope to have the pleasure of welcoming you again very soon to the hotel Duret. Kind regards

4/10 Poor

Bernard

Liked: Room comfort
Wasn't quite the Parisian Experience we Expected
We arrived in CDG late, close to midnight as our flights were delayed upon arriving. When we arrived at the hotel, the door's sensor weren't activated, and there were no staff on site or visible at the front desk. It took us about 10 mins to figure that there was a bell that looked like a sensor for a card scanner to get a staff to let us in. We made it clear to the front desk that we were famished and needed food. He just gave us a city map and that was it. We inquired further if there is an access card for the main entrance, he said no and insisted he will be at the front desk when we return. Food option wise, abysmal at the time. By the time we freshen up and was hoping to grab a meal, only few bars were opened but were closing soon. We had to track a few miles to a Mcdonalds at the Champ Elyesess. Upon returning, again, no sign of the staff. We felt bad, maybe he was taking a break or nap, as it was close to 2am. I understand security is important, but the hotel needs to fix this. Hotel was small, no complaints on that since we were in the center of the city. Only issue was the shower doors couldn't close properly and caused a big leak into the whole bathroom, and there were NO drains! We were there for 1 night, so we didn't bother to feedback. The last straw was our surprise charge that appeared on our card for about 5 euros. We contacted the hotel, and they said it was a city tax fee. Shouldn't all these taxes be included in our reservation already?
Stayed 1 night in Jul 2018
Response from Marie-Laure on Aug 16, 2018
Dear Sir, We thank you for taking the time to write your review. Yet, we are really sorry to read that your stay among us disappointed you. We are a small boutique hotel. The night auditor has to visit every floor during his shift for security.That's why maybe you have to wait 10 minutes at the entrance and we are sorry for that. Also we have a room service available 24h/24 and the food menu is in each room and the elevator. Regarding the city tax it is different from the VAT which is included in the rate of the reservation. The tourist tax is intended to contribute to the development and promotion of tourism by enabling French municipalities, including Paris, to finance expenses linked to tourist arrivals or to the protection of their natural areas. Other European countries (Germany, Italy, Switzerland, Austria, the Netherlands, and Greece) have also taken the decision to apply a tourist tax. We really hope that you will consider with us again so we can have another chance to provide you with a superior experience. Kind regards

8/10 Good

Kunwal

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hi This hotel is in an excellent location. The area is safe. The hotel staff are extremely friendly and helpful. Unfortunately the hotel room was not up to par with its cleanliness. The bathroom was really dirty, specifically the tub/shower. I would rate it really low. The bed was fine but the furniture in the room is s bit shabby. Although the pictures are accurate they were probably taken when the rooms were newly done. Overall I still had a good experience at this hotel, I just wish it was actually 4/4.5 as advertised rather than a 3/3.5
Stayed 3 nights in Jun 2018
Response from Marie-Laure on Aug 12, 2018
Dear Sir, We thank you for taking the time to leave a review on Expedia.com. We are really happy to read that you enjoyed your stay with us despite of the few problems you faced with room. We have taken good notes of the point made in your comment. We are grateful to you for informing us and allowing us to avoid these situation to happen again by raising our different departments awareness about these issue. We really hope to welcome you again at the hotel Duret. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2018
Response from Marie-Laure on Jun 19, 2018
Dear Sir, We thank you for taking the time to rate our hotel. We really hope to welcome you again at the hotel Duret. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in an ideal location.
Ideally located close to metro stations and the Champs Elysées. So quiet at night that you have to remind yourself you’re in the city of Paris. All the reception staff were lovely and so attentive. Deluxe room was extremely spacious. Just beautofuk. Highly recommend this hotel.
Stayed 3 nights in Apr 2018
Response from Marie-Laure on May 8, 2018
Dear Sir, Thank you very much for recommending our hotel through this nice review. We are pleased you appreciated our hotel atmosphere,its convernient location, but also our dedicated staff. We hope to have the pleasure to renew this great experience together the next time you plan to stay in Paris! We remain at your entire disposal. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, bit pricey
Stayed at hotel duret for a weekend break. Good location for the Arc de Triomphe and Champs Elysees. Really helpful staff but feels a bit over priced for a fairly basic room.
Stayed 2 nights in Mar 2018
Response from Marie-Laure on Apr 10, 2018
Dear Sir, Thank you for your feedback and for taking the time to review your recents tay at the Hotel Duret. Your kind comments with regards to the friendliness of our staff are much appreciated. We hope to have the pleasure to welcome you again . Kind regards

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Marie-Laure on Apr 10, 2018
Dear Stephan, We thank you for taking the time to rate the hotel so nicely. Kind regards

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2017

6/10 Okay

Fiona

Liked: Room comfort
.
Location good. Breakfast good. Room had hairbands on the floor from previous occupant. Toilet bowl needed a bleach. Early evening and Morning Female concierge were lovely, late evening gentlemen who took over less helpful. Found it odd that in 2017 there was notd not a converter plug in the entire hotel!!! A very nice female concierge in the morning had a box of usb plugs so we were able to partially charge phones on check out- it would have helped if the gentleman on reception we had initially asked provided us this the night before. Only stayed one night, 1st time staying in a 4 star in Europe, if this is the template will stick with 5. Expensive for 4 star of this standard.