I was really excited to experience one night in downtown Palm Springs. I was attending a concert and looking forward to a one night stay. Overall, the stay was good, the staff were very nice and understanding. I enjoyed the early morning soak in the hot tub. Maintenance was continuously working on the grounds to keep the grounds looking good. The room was a little dated but clean. We had one downside, when we first arrived, we tried to get into our room, we were locked out. Found out there was an authorized couple in our room. The property worked expeditiously to get another room for us as we were on a timeline to get to our concert. They didn't have a double room as requested and settled for a King w/a rollaway. As I understand they were almost fully booked, I can't complain. We saw that the bathroom screen was ajar and figured they accessed the room through that screen. Although a key is required to access the grounds, there are multiple gates on the back side of the motel that can easily be accessed by unauthorized persons, thus leaving me w/ a concern for safety. They offered to waive my ~$22 resort fee, but feel our time and inconvenience could've been compensated a little more.