We stayed at Stargate twice. Stayed there on Monday, went to Kyoto for a few days, and came back to Stargate on Friday before returning home.
I messaged them about my feather allergy in advance, and they responded promptly. They replaced the down pillows and down comforter as promised.
The room on Monday was modern and bigger than I expected, and the view was beautiful.
On Friday, they upgraded us to a corner room with views from 2 windows; it’s wonderful. The room is a little bit older and bigger. We appreciated the free upgrade.
The breakfast was great, even had honey comb, very delicious. We also had the dinner buffet there on Friday.
The hotel is quite and the elevator was fast. It’s at a great location, adjacent to JR station just 1 stop from KIX, very convenient.