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Superior Twin Room (Castle View)

Two Single Beds
Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Wireless Internet
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Superior Twin Room

Two Single Beds
Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Wireless Internet
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Superior Double Room (Castle View)

One Queen Bed
Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Wireless Internet
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Deluxe Twin Room (Town View)

One Twin Bed
Max Occupancy: 2 adults
Includes: Free High-Speed Internet
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Castle-area hotel with easy access to city centre, Kyoto, and Nara.

Osaka-Castle area

Uniquely located across from the famous Osaka Castle and park in the historical district, New Otani Osaka has easy access to Osaka city center, and a 40-minute train ride from World Heritage sites in Kyoto, Nara, and Himeji.

Rooftop garden, pool

A European-style garden and outdoor pool, along with two tennis courts, overlook the city from one of the rooftops; ground-level exercise can be had with a stroll, jog, or cycle along a paved riverside path.

Castle or town views

Turn off the room lights for a better evening view of Osaka Castle or surrounding town from guestrooms, all of which offer high-speed Internet access and minibars.


General

The business-like exterior of this 18-story hotel belies the variety of recreational amenities it holds, including a rooftop European-style garden, two pools, a poolside bar, two tennis courts (surcharge applies), and a health club (surcharges apply). A hallway of boutiques includes a cigar shop, antique jewelry store, florist, and a bridal salon where wedding services and attire are offered for both modern and traditional Japanese weddings (held in an on-site chapel). A convenience store, ATM/cash machine, concierge desk, and tours/ticket assistance are available. Guests can rent bicycles for a spin along the adjacent river or a longer ride into the city center.

Parking: Self-parking is available in a secured, covered parking garage. Fees apply; fees do not include tax and are subject to change without prior notice. Nearby parking is also available. Guests must contact the hotel 72 hours prior to arrival to arrange airport transfers.

A variety of business services are available, including a conference center and meeting facilities that measure 216 square meters (2,325 sq. ft.) A business center with four computer workstations – two of which have English keyboards and operating systems – equipped with high-speed Internet access and color printers is available and also provides photocopying, faxing, and mobile-phone rental (fees apply). Other services include express parcel/post and international courier. Audio-visual equipment is available upon request.

Internet access: Complimentary wired and wireless Internet access is available throughout the property.

  • Secure covered parking (surcharge)
  • ATM/banking
  • Self parking
  • Swimming pool - outdoor seasonal
  • Swimming pool - indoor
  • Spa tub
  • Massage - spa treatment room(s)
  • Steam room
  • Sauna
  • Health club
  • Coffee shop or café
  • Room service (limited hours)
  • Limo or Town Car service available
  • Banquet facilities
  • Ballroom(s)
  • Business center
  • Event catering
  • Exhibit space
  • Business services
  • Audiovisual equipment
  • Cell phone/mobile rental
  • Total number of rooms - 525
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Medical assistance available
  • Beauty services
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • Currency exchange
  • Tour assistance
  • Dry cleaning/laundry service
  • Tennis on site
  • Air-conditioned public areas
  • Elevator/lift
  • Number of floors - 18
  • Supervised childcare/activities
  • Wedding services
  • Concierge desk
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • One meeting/conference room
  • Luggage storage
  • Bar/lounge
  • Parking nearby
  • Rooftop terrace
  • Babysitting or childcare
  • Train station pickup (surcharge)
  • Conference center
  • Meeting facilities size (meters) - 216
  • Meeting facilities size (feet) - 2325
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Internet point
  • Computer station
  • Wired (high-speed) Internet access - surcharge
  • Designated smoking areas
  • Creche (nursery)
  • Garden
  • Poolside bar
  • Outdoor tennis courts 2
  • Year Built 1986
  • Number of buildings/towers - 1
  • Swimming pool - outdoor
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Secure covered parking (surcharge), Self parking, Parking nearby


Room Amenities
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Pay movies
  • DVD player
  • Climate control
  • Soundproofed rooms
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Direct-dial phone
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Deep soaking bathtub
  • Iron/ironing board (on request)
  • Cribs/infant beds available
  • Premium bedding
  • Hypo-allergenic bedding available
  • Private bathroom
  • Desk
  • Blackout drapes/curtains
  • Satellite TV service
  • Down comforter
  • Pillow menu
  • LCD TV
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Dining

East and West are evenly represented at the hotel's 13 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables, and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as Duckling Leg in Red Wine Sauce. Open for lunch and dinner.

The Azalea - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Taikan En - Chinese cuisine.

Keyaki - Teppan grill.

Kagairo - Japanese style restaurant.

Mikan - Kushi (skewered vegetables, meat, fish) and wine.

Isshin - Sake and Japanese à la carte.

The Lounge - Lobby café/bar.

The Castle - Main bar.

The Sweet Shoppe - Pastries.

  • Restaurant4-Open select days
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Recreation

An outdoor seasonal pool, two tennis courts, and a 1,600-square-meter European garden are set on one of the hotel's rooftops. Guests have access to a health club, 20-meter indoor pool, Finnish sauna, and Japanese hot bath. The hotel charges a per-person admission fee for use of the fitness club between Noon and 8 PM. The health club comprises men's and women's locker and lounge rooms, a fitness room with weight-training equipment, treadmills, and bikes, plus an aerobics/stretching room. Training shoes and fitness clothes are available free of charge at the staffed desk and are recommended for use.

A paved path takes joggers and walkers along the adjacent Neyagawa River, or guests can rent bikes at the front desk (surcharge) and follow the river, or venture farther and join the locals cycling around the city.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Running track/path nearby
  • Bird watching nearby
  • Boat launch nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Swimming on site
  • Tennis on site
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Spa

The hotel includes a hair salon and 2 spa treatment rooms. Massages, facial and body treatments, and beauty services are available (surcharge).

  • Number of treatment rooms 2
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility


Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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