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"Very friendly staff, large comfortable room (king executive room), central location, we used taxi from airport ($30) as we arrived too late for shuttle bus. Hotel decor looks well kept, not old, but colours are drab & lacking warmth & giving it an old fashioned feel, everything in the corridors & the room was brown. A bit of colour would brighten up a stay. It’s saving grace was the large windows. We had a small balcony on 18th floor it was very windy up there. Rooftop pool was great with fantastic views. Enjoyed a delicious buffet breakfast with plenty of options. We were particularly grateful to see so many gluten free options at breakfast. Hot drinks weren’t great- hot chocolate very weak & watery & tea also weak ( perhaps water from dispenser wasn’t hot enough to brew a decent cup). Enjoyed our stay and will return if in Townsville again "

"Love starting here for my business trips, would stay here for personal trips as well. Received an upgrade this visit and truly appreciated it. "

"Great service always happy to help and the accommodation was great. Clean and fresh! "

"Great location and superb views, parking a bit of a challenge though."

"Closness to the rock-pool, views, walking trails. Really, really nice."

"Lovely, clean and quiet. "

"Being next to Woolies and an arcade meant I could get food and did not need any food service "

"Friendly staff, spacious and clean room."

"Great. Clean tidy well looked after. Quiet Great staff"