Superior Double Room

Reviews of Hotel Cine Holiday

3 out of 5
Hotel Cine Holiday
Via Silvio Spaventa 18, Naples, NA

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 300 reviews" "
Rating 8 - Good. 131 out of 300 reviews" "
Rating 6 - Okay. 68 out of 300 reviews" "
Rating 4 - Poor. 13 out of 300 reviews" "
Rating 2 - Terrible. 8 out of 300 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful at the B&B, I felt comfortable. Accommodating.
Stayed 3 nights in Jan 2024
Response from Luigi on Feb 20, 2024
Hi Shwanda,Thank you for your reviewRegards

10/10 Excellent

Lawrence, ISLE OF LEWIS

Liked: Staff & service, property conditions & facilities
Very friendly staff and nice quiet room
Stayed 1 night in Dec 2023
Response from Luigi on Feb 20, 2024
Hi Lawrence,thank you for your reviewRegards

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was what I needed in the time and space and for the circumstances. It was clean, spacious and very scheduled. Near the train station and subway station.
Stayed 1 night in Nov 2023

10/10 Excellent

Arley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Luigi on Jul 6, 2023
Thank you Arley

8/10 Good

Rohit

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from luigi on Jun 1, 2023
Grazie!!!

10/10 Excellent

Tine

Stayed 4 nights in Apr 2023
Response from luigi on Apr 19, 2023
Grazieeeeeeeee!!!!!

6/10 Okay

Camila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is super simple, but the shower didn’t work very well. The water from The shower took very long to warm up. Even though they say the rooms are non smoke you can smell smoke in the hallways and even from the room.
Stayed 2 nights in Jan 2023
Response from luigi on Feb 13, 2023
Thank You for Your review.We'e sorry for the smell smoke, but sometimes does not depend on us.Thank YouBest regards

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean, comfortable room. Convenient location
Stayed 1 night in Oct 2022
Response from imma on Oct 18, 2022
Thank You so much.Best regards

6/10 Okay

John

Travelled with group
Liked: Staff & service
Clean and managed hotel. Nice breakfast in the morning.
Stayed 1 night in Sep 2022
Response from Luigi on Sep 27, 2022
Hi John,Thank you so much for your reviewRegardsLuigi

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the train station, You do not need to take a cab, it is that close to the train station, I can not emphasize how close we were to the train station. The price was well with in our budget. and close to a laundry matt if you needed to do laundry. We are 59/64 and we loved this place if you are younger you would love this place. Ac worked great. Ana provided breakfast. This place was wonderful. Highly recommend for all ages.
Stayed 5 nights in Jun 2022
Response from luigi on Jul 23, 2022
Thank You so so much. A big hug from Naples. Best regards

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a cozy stay. Some would complain about the retro look,but keep in mind its supposed to be old cinema look. Host was very accommodating, friendly. The breakfast was nice. Only negative thing i could say is there are lots of stairs, but this wouldn't deter me from recommending this hotel.
Stayed 2 nights in Jun 2022
Response from Luigi on Jun 15, 2022
Hi William, thank you so much for your review. See you next time Regards Luigi

8/10 Good

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Luigi on Jun 1, 2022
Ciao Mithun, Thanks for your score Regards Luigi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Luigi on May 14, 2022
Thank you for your score. Regards

10/10 Excellent

Lizeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Luigi on Dec 31, 2021
Ciao Lizeth, thank you for your score. Regards from Naples Luigi

10/10 Excellent

Abdou aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Anna on Dec 11, 2021
Thank you so much for the score :-) Regards

2/10 Terrible

Verified traveller

Disliked: Staff & service
A rude staff member.
A staff member was a disaster. It was rainning a lot outside. When a problem happened, he did not take any action to help me and just shouted "no english", "I am not a manager." then he went to a hall and watched tv. As a foreigner, i needed his help but was treated like a beggar.
Stayed 1 night in Dec 2021
Response from Luigi on Dec 10, 2021
Dear Sir, Our collaborator did his work and did it in an exemplary way because you could not enter the hotel. You showed up at check-in without a valid green certificate for covid 19. Currently in Italy there is a law that prohibits entry to the hotel to people not in possession of this certification. Your presence in the hotel was a danger to everyone's health and in case of checks by the police, our structure would have risked legal penalties for letting you in. In these times, anyone who travels must familiarize himself with the laws of the country he is traveling to. Review 2 goes to your behavior !!! Greetings Luigi Manzo Owner

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, plus tourist advice
The entrance is 28 steps up, but the hotel from there is very good, with 2 consistent staff who helped with the stay and advised how to find things in the city. Only small noise parts of the night. Clean. The street's junction with Piazza Garibaldi has no name of the hotel's street (common on small streets in Napoli) - check on a map.
Stayed 5 nights in Sep 2021
Response from Luigi on Nov 1, 2021
Thank you so muche for your review. Regards from Naples. Luigi

8/10 Good

Jenson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have informed us cheaper parking garage and not ask us to park at the public car park which is 3 times more expensive. Btw, I left my Fitbit ionic watch in the room when I left. Possible to mail it back to me & let me know what will be the postage charges?
Stayed 2 nights in Sep 2021
Response from Luigi on Nov 1, 2021
Hi Jenson, thank you somuche for your review. Regards Luigi

8/10 Good

Georgi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
moneyworth
Stayed 2 nights in Feb 2021
Response from Luigi on Mar 15, 2021
Thank you so much Georgi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2020
Response from Luigi on Feb 27, 2020
Thank you so much. Regards

8/10 Good

Asadoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Luigi on Dec 31, 2019
Thank you so much for your review Regards Luigi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family-owned hotel 5 min from the train station. Lots of restaurants nearby, and the airport bus stops 7min away. Comfy room, with a fridge and air con. The owners are super nice and breakfast is a small buffet, but very tasty. The price is great. The surroundings are a bit alarming, but that’s south of Italy for you, don’t worry that it looks a bit derelict - it’s nice and safe there.
Stayed 1 night in Dec 2019
Response from Luigi on Dec 31, 2019
Thank you so much for your review. See you next time Regards Luigi

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
An absolutely perfect stay, hosts were so helpful
Stayed 1 night in Nov 2019
Response from Luigi on Nov 22, 2019
Hi Kevin, thank you so much for your review. Regards Luigi

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere, helpful staff, good location
Stayed 1 night in Oct 2019
Response from Luigi on Nov 22, 2019
Thank you so much for your review. Regards Luigi

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Luigi on Nov 22, 2019
Thank you so much for your score. Regards

10/10 Excellent

JamesMurray, Nanaimo British Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio is a wonderful host, showed us to our room, all staff is very friendly and courteous. I would definitely recommend this hotel to anyone!! Thank you Antonio!! Loved our stay in the Marilyn Monroe room!! 🌟🌟🌟🌟🌟
Stayed 3 nights in Sep 2019
Response from Antonio on Oct 25, 2019
Hi James, thank you so much for your nice words. See you next time. Regards Antonio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from LUIGI on Jun 9, 2019
GRAZIE MILLE. bEST REGARDS

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was welcoming. We didn't stay for the entire time because the facilities were a little too small for us. This was a logistical issue that the host can't change, so no big issue. Great place to stay if you want to be in the center of Napoli!
Stayed 5 nights in May 2019
Response from luigi on May 14, 2019
Thank You for Your review. A big hug fromNaples.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to public transportation. Close to historical centre.
Stayed 3 nights in Oct 2018
Response from luigi on Oct 26, 2018
Thank you so much. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018
Response from Luigi on Oct 9, 2018
Thanks a lot for your score. Regards Luigi

6/10 Okay

Victor, Vancouver, BC

Liked: Cleanliness, property conditions & facilities
In a bad part of town at night but otherwise alright.
Stayed 2 nights in Jun 2018
Response from Luigi on Aug 23, 2018
Thank you so much for your review. Regards from Naples Luigi

10/10 Excellent

k, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfectly located hotel
Great staff, so welcoming and always around at front desk which is manned 24/7. Is a family run business and yeah just lovely. perfectly located and say 30 mins walk to the famous Pizzeria (Di Michelle/ come out of hotel left then left again to main strip cross big busy road about 5 mins from there closed on Sundays). Basic room, basic amenities, simple but perfect if on a budget or a light traveller. Place to eat under hotel all transport come out of hotel turn left then a right on main strip 3.50 euros for train to pompei or sorrento (blue line play 3). Small balcony which is perfect is busy and noisy but soon as u close balcony door sound proof so dies not affect sleep. A good sound stay. We felt safe despite what reviews said of naples in general. We booked another night :)
Stayed 1 night in Jul 2018
Response from Luigi on Jul 17, 2018
HI K thank you so much for your review!! greetings from Napoli. Ciao! Luigi

6/10 Okay

Mina, PA

Liked: Cleanliness
Stay Away From Naples
The hotel and its location are good. The staff are good as well except Anna. She's at the desk in the mornings. She doesn't listen, she's inflexible and has temper. This woman doesn't accept anything that she doesn't like. First it was because her English is poor so she misunderstood a comment and started shouting at us. The second time it's because the fridge in our room wasn't working and she insisted that the fridge worked and that a small fridge is not a freezer. I tried to explain that I am a frequent traveller and that I know the difference and that the fridge did not work at all as one of the personnel had confirmed the night before. But she only got angrier and I had to calm her down by saying that it wasn't important and that everything was good lol The breakfast is mostly pastries and bread but they offer various coffees. Generally speaking avoid Naples or keep it to the minimum if you have to stay there to visit Capri [not really worth it] or Pompeii and the Vesuve [ loved them]. Nothing interesting and people drive like crazy especially motorcyclists.
Stayed 2 nights in Jun 2018
Response from Luigi on Jul 17, 2018
Hi Mina, thank you so much for your review Best Regards Luigi

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location at train station and subway
Great staff very helpful. Great location. Only drawback no elevator but staff helped with luggage.
Stayed 4 nights in Jun 2018
Response from Luigi on Jul 17, 2018
Hi, thanks a lot for your review !! Regards Luigi

2/10 Terrible

seena

Liked: Staff & service
Disliked: Cleanliness, room comfort
our bed had beg bugs. my wife and I woke up early in the morning founding ourselves bit by bed bugs on arms and legs. after looking around, checking pillows and under the sheets we found at least 4 bugs. so upset and disappointed. we left our carry on and all clothes in Naples since we did not want risk taking bugs to our home.
Stayed 1 night in May 2018
Response from luigi on Jun 6, 2018
Hi Seena, we are sorry for the incident, but these insects travel in the suitcases of the guests. It does not depend on cleaning the rooms. We subjected the room she occupied to pewr treatment to resolve the incident. Why did not you tell me at the reception? It is very useful for us hoteliers to know what happens in our rooms. Best wishes from Naples. Luigi

6/10 Okay

Rchan11

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Feels safe but late night noises outside
Staff was very nice. Very close proximity to the Metro and train stop. Loud firecracker or gun noises late at night. Comforts are well used and need some lint trimming. The shower does not have a soap tray. The price was great for 1 night while waiting for a flight. May not be safe to venture out at night with the noises.
Stayed 1 night in May 2018
Response from Luigi on Jun 6, 2018
Thank you for your review. Regards from Naples. Luigi

8/10 Good

Natalja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from luigi on May 16, 2018
Thank you so much for your score . Regards Luigi

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Quirky hotel, handy for trains
Decent hotel for a short stay. Very close to the central train station and several restaurants.
Response from Luigi on May 14, 2018
Thank you so much for your review. Regards

6/10 Okay

Justin, Alberta, Canada

Liked: Cleanliness, staff & service
Very convenient location and very helpful/friendly staff.
Stayed 1 night in Apr 2018
Response from luigi on May 2, 2018
Thank YOU SO MUCH. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location
Movie themed. The mattress was too hard, didn't sleep very well. Bathroom small and outdated. Breakfast was okay, staff friendly. Good location near railway station.
Stayed 1 night in Mar 2018
Response from luigi on Mar 24, 2018
Thank You so much. Best regards

8/10 Good

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Tutto bene
Stayed 3 nights in Nov 2017
Response from Imma on Dec 5, 2017
Hi Nikolaos, thanks for your review. Regards from Naples. Luigi

8/10 Good

John, Salford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teamwork
We found all the staff very helpful and considerate to our requests ( Inc printing boarding passes from e-mails and trainpass forms etc ). Nothing was too much bother for them, and the breakfast time was nice and cosy with a family feel. The food was freshly replenished so no grumbles there. Rooms were carefully cleaned to a high level and sheets/towels replaced regularly.
Stayed 5 nights in Oct 2017
Response from imma on Nov 14, 2017
Thank You so so much for Your review. Hotel Cineholiday Staff are waiting for You again. Best regards

6/10 Okay

Peter, Manchester

Liked: Staff & service
Good effort, but dodgy area
It's a very humble room. Over decorated and with very little space. Staff makes an effort. But the area, although its central, it's a bit too central if you know what I mean. Very very tough, loads of crackheads around it and very dark. Not a nice place for a tourist.
Stayed 1 night in Oct 2017
Response from Luigi on Oct 25, 2017
Dear Peter, thank you so much for your review. Garibaldi Central Station is the best place in Naples for a Tourist!! Why???? Because there are all public transport ,SUBWAY , CIRCUMVESUVIANA TRAIN from Naples to ERCOLANO,POMPEI, SORRENTO and AMALFI COAST, NATIONAL TRAIN From Naples to ALL ITALY. The OLD TOWN is only 10 minutes far by foot!! Best Regards Regards Luigi

6/10 Okay

Mike, Cheshire UK

Liked: Staff & service
Cine Holiday Hotel Naples
A small quirky hotel, very close to main train station. Rooms a bit on the small side but all individually decorated in an old movie theme. Very helpful staff, breakfast a little limited the hotel is a bit expensive by UK standards but Italy is an expensive country.
Stayed 7 nights in Sep 2017
Response from imma on Oct 12, 2017
Thank You so much for Your review. A big hug from Naples. Best regards

8/10 Good

Donald

Liked: Cleanliness, staff & service
Naples - don't bother
Our stay in Naples was one night only as we were heading to Capri. Our hotel was ok. Very basic. I thought it would have been good to have one night in Naples....I should have gone straight to Capri. Naples must have been nice once. The entire Naples needs a good clean, graffiti removed and rubbish to be collected. The people are not proud of their city.
Stayed 1 night in Sep 2017
Response from Imma on Oct 1, 2017
Hi Donald, Thank you so much for your review!! See you next time!! Regards Luigi Manzo

6/10 Okay

Jane, West Sussex

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to station but in quiet street.
Staff were extremely friendly and helpful. On call 24 hours a day.
Stayed 1 night in Sep 2017
Response from imma on Sep 30, 2017
Thank You so much. Best regards

6/10 Okay

ROY

Liked: Staff & service
Disliked: Property conditions & facilities
Value for Short Stay
Good enough for a 1 night stay. Very Near Ghirabaldi Plaza and Central Train Station. Pleasant and helpful staff, basic breakfast buffet with good coffee, room was a tad small especially the bathroom and shower. Restaurants in local area but the area seems a little seedy. Good price though. Several flights of stairs with no lift.
Response from Imma on Apr 10, 2017
Thank you so much for your review, Regards. Luigi Manzo

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movie stars everywhere
Great spot and friendly staff Room was large, clean and comfy. being an older property it can get noisy when other guests are roudy But overall a very enjoyable 2 night stay. Loved all the old movie star posters.
Response from Imma on Apr 10, 2017
Thank you so so so much for your review. See you next time. Regards. Luigi

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT be put down by the exterior!!!
The owner -Anna- and the rest of the staff are incredibly helpful, the hotel is clean and full of nice details. The exterior is "just like the rest of the centre" which means "old and not very attractive" but you forget about it when you start chatting with the very friendly staff. The location is incredible for public transport, walking and very good eateries nearby. Next Time I am in Naples I believe I will be booking here again.
Response from General Manager on Mar 12, 2017
Thank You so much for Your review. We're happy that You enjoyed our hotel. Hotel Cineholiday Staff are waiting for You again. Best regards. Imma Manzo

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Convenient budget hotel near the main station.
Friendly staff. Love the Italian girl's accent at the front desk.
Response from General Manager on Nov 9, 2016
Thank You so much for Your review. Best regards from Naples