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Reviews of Le Centre Sheraton Montreal Hotel

4 out of 5
Le Centre Sheraton Montreal Hotel
1201 Boulevard Rene-Levesque West, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 799 out of 1169 reviews" "
Rating 8 - Good. 243 out of 1169 reviews" "
Rating 6 - Okay. 65 out of 1169 reviews" "
Rating 4 - Poor. 32 out of 1169 reviews" "
Rating 2 - Terrible. 30 out of 1169 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hamideh

So welcoming and
Stayed 1 night in May 2024

10/10 Excellent

Aubrey

Travelled with group
It is the perfect location if you want to park at your hotel and walk around for the weekend. Everything was in a reasonable distance from the hotel. And the parking at the hotel was very easy and cheap.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location! Short walk from train station. Room very spacious.
Stayed 1 night in May 2024

10/10 Excellent

William Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and excellent service!
Stayed 3 nights in May 2024

10/10 Excellent

Emy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and comfortable beds.
Stayed 1 night in May 2024
Response from Yara on May 23, 2024
Thank you for your review Emy. We hope to get the chance to welcome you again for another wonderful stay.

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Vincent, Guest Services Manager on May 23, 2024
Thank you for choosing Le Centre Sheraton Montréal!

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer renovated rooms in great and clean condition. Staff were available and responsive.
Stayed 3 nights in May 2024
Response from Yara on May 22, 2024
Thank you for the great review Shawn. We're glad you had a good experience at our hotel. We hope to welcome you back soon for another great stay.

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend.
Stayed 2 nights in May 2024
Response from Yara on May 22, 2024
We're glad to hear you had a great experience at our hotel Yoni. We hope to get the chance to host you again soon.

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 4 nights in May 2024
Response from Yara on May 22, 2024
Thank you for the review Trina. We hope to welcome you back soon for another great stay.

8/10 Good

Rishabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant menu options could be more. Breakfast menu not good
Stayed 3 nights in May 2024
Response from Yara on May 22, 2024
Thank you for your feedback Rishabh. We'll certainly take your suggestions into consideration as we continue to refine and expand our offerings to better meet our guests' preferences.

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
The room entrance door lacks proper sound insulation around framing. We where disturbed several times from guests standing in the hallway and talking loud which did wake us up. Not sure why management thinks it is ok as is. Unfortunate we could never use the pool and hot tub.....we where told it was at capacity. Otherwise good hotel...just not for us .
Stayed 2 nights in May 2024
Response from Vincent, Guest Services Manager on May 23, 2024
Thank you for choosing Le Centre Sheraton Montréal. I thank you for your comments regarding your stay. I have shared them with the proper leadership teams. I hope that you will consider staying with us again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable beds
Stayed 2 nights in May 2024
Response from Yara on May 22, 2024
Thank you for the great review Heather. We hope to welcome you back to our hotel soon for another great stay in the city.

6/10 Okay

Rozbeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could be friendlier and pay more attention to guest’s needs
Stayed 2 nights in May 2024
Response from Yara on May 22, 2024
Thank you, Rozbeh, for sharing your feedback. It's invaluable to us as we strive to ensure every guest has an exceptional experience.

6/10 Okay

hao

room is small
Stayed 1 night in May 2024
Response from Yara on May 20, 2024
Thank you for your feedback Hao. We're sorry to hear the room didn't meet your expectations. We offer a variety of room types and hope to provide a more spacious option for your next stay.

8/10 Good

Ian

The music in the restaurant off lobby was too noisy for a nice dinner. Please don’t treat it and bar next door as if they were a nightclub.
Stayed 2 nights in May 2024
Response from Yara on May 20, 2024
Thank you for your feedback Ian. We'll take your comments into consideration as we strive to improve.

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Yara on May 20, 2024
Thank you for your review Mohammad. We hope to welcome you again soon for another great stay.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Nice clean pool. Room was comfortable and very clean. Close to everything.
Stayed 1 night in May 2024
Response from Yara on May 20, 2024
Thank you for your review Sarah. We hope to welcome you again soon for another great stay.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Yara on May 16, 2024
Thank you for the great rating Jared. We're thrilled you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Mia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in a month and can't wait to come again!
Stayed 1 night in May 2024
Response from Carole on May 16, 2024
Dear Mia, thank you for the kind words and positive review following your stay at Le Centre Sheraton Montreal. It is a pleasure to have you staying with us and we look forward to your next visit!

8/10 Good

Hyeonjik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is vey kind and place was really clean. Really good place to access to shopping stores
Stayed 1 night in May 2024
Response from Carole on May 16, 2024
Dear Hyeonjik, thank you for the kind words and positive review following your visit at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this place
Stayed 2 nights in May 2024
Response from Carole on May 16, 2024
Dear Mario, thank you for the kind words and positive review! We hope to have the pleasure of welcoming you again in a near future.

10/10 Excellent

Gina, Annapolis Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and hope to be back soon. The staff was pleasant and helpful and willing gave us great suggestions for sightseeing. From maid service to restaurant staff to hotel check in staff, just wonderful.
Stayed 7 nights in May 2024
Response from Carole on May 16, 2024
Dear Gina, thank you for the kind words and positive review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon!

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of our room every time we will come back at the end of the day. Replenishing our bottled water every day. Comfortable bed. It’s also very good for a Starbucks outlet in the hotel. My only issue is the price of the food in the small food outlet in front of the check in counters.
Stayed 5 nights in May 2024
Response from Carole on May 16, 2024
Dear Francisco, Thank you for the valuable feedback and positive review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Saira, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton is a good place to stay in Montreal. It’s close to everything and is a clean hotel with excellent service.
Stayed 2 nights in May 2024
Response from Carole on May 10, 2024
Dear Saira, thank you for the positive review following your stay at Le Centre Sheraton Montreal! We hope to have the pleasure of welcoming you again soon.

10/10 Excellent

steven

Stayed 1 night in May 2024
Response from Carole on May 7, 2024
Dear Steven, thank you for the positive review! We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we were doing and very friendly
Stayed 1 night in May 2024
Response from Carole on May 3, 2024
Dear Reginald, thank you for the positive review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon in the heart of downtown Montreal.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Liked Starbucks in lobby. Very clean and comfortable beds.
Stayed 2 nights in Apr 2024
Response from Carole on May 1, 2024
Dear Heather, thank you for the great review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Continent location.
Stayed 3 nights in Apr 2024
Response from Carole on May 1, 2024
Dear Barbara, thank you for review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again in a near future.

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, it’s in the perfect location and has a nice pool.
Stayed 1 night in Apr 2024
Response from Carole on Apr 29, 2024
Dear Julia, thank you for the great review following your stay at Le Centre Sheraton Montreal. We look forward to welcoming you again soon!

10/10 Excellent

mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!
Stayed 2 nights in Apr 2024
Response from Vincent, Guest Services Manager on Apr 28, 2024
Thank you for choosing Le Centre Sheraton Montréal, we look forward to welcome you again!

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Swimming pool and fitness club is good
Stayed 1 night in Apr 2024
Response from Carole on Apr 24, 2024
Dear Raymond, thank you for taking the time of giving us your feedback and positive review following your visit at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again in a near future!

10/10 Excellent

Shania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 2 nights in Apr 2024
Response from Carole on Apr 24, 2024
Dear Shania, thank you for the positive review following your stay at Le Centre Sheraton Montreal. We hope to welcome you again soon in the heart of downtown!

10/10 Excellent

Lynette-Rose

Stayed 1 night in Apr 2024
Response from Carole on May 16, 2024
Dear Lynette-Rose, thank you for the positive review following your visit at our hotel. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2024
Response from Carole on May 16, 2024
Thank you for the positive review following your stay at Le Centre Sheraton Montreal, Andrea. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arena
Stayed 1 night in Apr 2024
Response from Vincent, Guest Services Manager on Apr 22, 2024
Thank you for choosing Le Centre Sheraton Montréal.

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My only issue was with the in room air conditioning which was excessively loud. The staff were friendly and the location are terrific.
Stayed 4 nights in Apr 2024
Response from Vincent, Guest Services Manager on Apr 19, 2024
Thank you for choosing Le Centre Sheraton Montréal.

10/10 Excellent

Lyka Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vincent, Guest Services Manager on Apr 19, 2024
Thank you for choosing Le Centre Sheraton Montréal!

8/10 Good

Alan, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bell Centre. Many good restaurants in the area. A further walk but can walk to Old Montreal.
Stayed 3 nights in Apr 2024
Response from Vincent, Guest Services Manager on Apr 18, 2024
Thank you for choosing Le Centre Sheraton Montréal.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Carole on Apr 17, 2024
Dear Victoria, thank you for taking the time to leave a positive review following your stay at Le Centre Sheraton Montreal. We hope to have the pleasure of welcoming you again soon.

10/10 Excellent

Aaron

Liked: Property conditions & facilities
It was awesome staff was great
Stayed 2 nights in Apr 2024
Response from Carole on Apr 17, 2024
Dear Aaron, thank you for the postitive review and for taking the time to give us your feedback following your stay at Le Centre Sheraton Montreal. We are delighted to hear that you had a memorable experience and we hope to have the pleasure of welcoming you again soon in the heart of the vibrant downtown Montreal.

10/10 Excellent

juana castro

Stayed 4 nights in Apr 2024
Response from Vincent, Guest Services Manager on May 4, 2024
Thank you for choosing Le Centre Sheraton Montréal!

8/10 Good

Nick

Liked: Cleanliness, staff & service
The room itself was pleasant,..shower pressure was bad, with a large waterfall style head you literally had to stand under it to get wet and soap up. Not enough conveniences such as vending machines which are only located on the sixth floor by the pool area and it wouldn’t accept credit cards. Also the Starbucks on site which you can access out of lobby is completely in French of which neither myself nor my wife know. I thought Quebec had language laws that states that you must have English displayed as well,.. guess that only applies to the rest of Canada and not Quebec.
Stayed 3 nights in Apr 2024
Response from Vincent, Guest Services Manager on Apr 15, 2024
Thank you for choosing Le Centre Sheraton Montréal. I have relayed your constructive comments to the appropriate leadership teams.

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carole on Apr 15, 2024
Dear Jill, thank you for the positive review following your stay at Le Centre Sheraton Montreal! We hope to have the pleasure of welcoming you again soon.

8/10 Good

Franca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues I had was that the bar/dinning area closed at 11pm. There were no places outside of the hotel or let alone the hotel that you could go for a bite or a drink after attending a concert .
Stayed 1 night in Apr 2024
Response from Carole on Apr 12, 2024
Dear Franca, thank you for taking the time to share your feedback following your stay at Le Centre Sheraton Montreal. Although we wished your stay was perfect, we appreciate your comments and will take them into consideration with our teams to see how we can improve. We hope to have the pleasure of welcoming you again soon!

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vincent, Guest Services Manager on Apr 14, 2024
Thank you for choosing Le Centre Sheraton Montréal!

6/10 Okay

MIKE

Stayed 1 night in Apr 2024
Response from Yara on May 2, 2024
Dear Mike,Thank you for your review. Although we wish your stay was a perfect one, we hope to have the chance to welcome you back in the near future and make your stay a seamless one.

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only thing was I had no idea where the parking was..I had to stop for a second in front of the building but the lady at the front desk told me to quickly go back to the car and go around to the side of the building where ii could park it! I ran back my husband waiting in the car and the police were already there! I was lucky- didn't get a ticket! Telling all of you when your on Rene Levesque pass the hotel on your right then turn right at the next street! Parking on the right! I did valet for 39. Canadian. The hotel is amazing! Was able to walk over to Bell Centre! And their charcuterie board is Great!
Stayed 1 night in Apr 2024
Response from Carole on Apr 12, 2024
Dear Valerie, thank you for taking the time to share your feedback and positive review following your stay at Le Centre Sheraton Montreal. We are delighted that you had a great stay and hope to have the pleasure of welcoming you again soon!

10/10 Excellent

Brenda

Stayed 1 night in Apr 2024
Response from Yara on May 2, 2024
Dear Brenda,Thank you for your review. We're glad you had a wonderful experience. Looking forward to welcoming you back again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 1 night in Apr 2024
Response from Vincent, Guest Services Manager on Apr 14, 2024
Thank you for choosing Le Centre Sheraton Montréal!

10/10 Excellent

Kimberly

Stayed 2 nights in Mar 2024
Response from Yara on May 2, 2024
Dear Kimberly,Thank you for your feedback. We're happy to hear you had a wonderful stay. We hope to see you again in the near future.