2/10 Terrible
Domarina
Travelled with group
May 14, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this same hotel 5 years ago and it has definitely changed ALOT. We were able to check in 30 or so min early which was nice- asked for 2 beds, was advised it would be an additional $29 per night, we declined. No welcome drink provided- I stayed at this hotel 5 years ago, and it has definitely changed. once we got into our room, the AC was not working- it was extremely muggy. Then had to wait for a technician, then was told it would take time and was given a different room. The 2nd room had ac, BUT the refrigerator wasn’t working. They had to send the same person up, and then replaced the AC. there was a stain on my pillow, the room didn’t have the peep hole/door viewer but other rooms did- felt kind of unsafe incase someone came to the door, we couldnt know/see who it is. The beach towels were extremely worn out and gross. The hotel was not what it used to be when I stayed here 5 years ago. The only 2 positive things I could say was that the staff was very accommodating and extremely nice & the closeness to the beach. Definitely would not stay here again & would not recommend. Having to deal with the room change and problem after problem, next time I’d pay more to not have to deal with this on my vacation.
Domarina
Stayed 4 nights in May 2024