The rooms were new, very clean, and very comfortable, with a great mattress and a large TV to match. Location wasn't bad, as it was 5 min walk from the port, and along a main road. The best part of the whole thing was the service we got from the hotel staff. Valentine in particular was very helpful to us after I had my phone stolen by a snatch thief, as we were walking along the Quai de rive neuve. Valentine was extremely understanding, empathetic, friendly and warm, and he assisted us with making our check-out process smoother. We were grateful for his kindness and warmth after the incident.