Ratings based on 539 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Love this place x

Posted 14-Sep-2014
Pros: Everything.
After booking this hotel I decided to read reviews whilst waiting for my flight at the airport. Do not read the negative reviews for this hotel, these people are incredibly fussy because I did not encounter one negative during my stay, Hotel staff are by far the best hotel staff I have come across. Rooms are amazing and incredibly spacious. Very clean. Great facilities. Loved the decor and bohemian feel. Ideal location is West Hollywood. A must stay in LA.
2 out of 5
by A verified traveller

Posted 3-Aug-2014
Pros: nothing really
Cons: everything
i was very disappointed in the conditions of the hotel for the level of stars. I will not stay here again and would not recommend this hotel to anyone i know - unless i didn't like them. The elevator's floor was torn up. The room was only OK at best - the cabinet where the mini bar was located was in complete disrepair and a mess. Over all the condition of the hotel and staff did not warrant a 4 star - this was a better rating for a 2 star.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Charming tucked away secret

Posted 2-Jul-2014
Location: Within walking distance to Sunset with shops and restaurants!
We felt warm and welcome from the minute we walked through the door. A great little secret!! Private Fairly Tale Party on the roof was an extra added bonus to make our stay magical!
5 out of 5
Recommended
by A verified traveller

Fantastic Service

Posted 17-Jun-2014 on Hotels.com
Loved it!
5 out of 5
Recommended
for Everyone
by two seniors from phila

Fabulous roof top

Posted 14-Jun-2014
The room was luxurious and comfortable. The rooftop area with a fabulous dining area with excellent food made it a real winner. The rooftop pool area was also beautiful
4 out of 5
Recommended
for Getaway With Friends
by Dweller from Billings, MT

Pricy, but great location

Posted 11-Jun-2014 on Hotels.com
the Petit Ermitage is a converted hotel from an apartment complex. Four story with a private restaurant and pool on the roof. One elevator (that I know of). Secure and well monitored by staff. For example, the elevator from the parking garage and the lobby can only be accessed with your room key. Food was 4*! Beds incredibly comfy! Parking is secure in the two level garage in the basement with valet. The is NO parking outside the hotel! $35 / night parking fee. So a single queen-sized bed + parking = $365.00 / night without additional fees! Be aware that the 16% gratuity for the restaurant (including room service) is included in the bill. Fine print on the menu. Didn't discover that until checkout and had 2 meals there. Breakfast for 3 was $85.00. I had tipped the waiter 20% as well and neither time was I informed. So, I effectively tipped 36%! Service was good, but not THAT good! Buyer beware!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great area, loved West Hollywood.

Posted 6-Jun-2014
Hotel is unique and located in a great area. Food was excellent. The hotel roof top pool and view of surrounding area is amazing.
4 out of 5
Recommended
for Personal Event
by Peggy from PA

Posted 3-May-2014 on Hotels.com
This is the second time I stayed there. The hotel was great, but I have to say the staff was not nearly as friendly as the last time I stayed. The hotel is great and you can't beat the roof top deck.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 18-Apr-2014 on Hotels.com