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Reviews of Mornington Hotel London Victoria

4 out of 5
Mornington Hotel London Victoria
25 Gloucester Street, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 481 reviews" "
Rating 8 - Good. 155 out of 481 reviews" "
Rating 6 - Okay. 56 out of 481 reviews" "
Rating 4 - Poor. 33 out of 481 reviews" "
Rating 2 - Terrible. 26 out of 481 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Orrington

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Horrible hotel. No top sheet just duvet. Whole room apx. 150 square feet. Had to sit on bed to do anything. Has 2 doors to get in room which is incredibly difficult to do. Bathroom shower is apx 24 in. by 24 in. Can't turn around because of placement of shower wand. Rain head is stupid because you can't turn it on without getting hit with cold water. No hooks to hang things just 3 hangers in a closet between the two entry doors. No washcloths. Amazed they didn't have any. Amazed they didn't know what they were! Room was too warm. The whole place was just a bad experience.
Stayed 6 nights in May 2024

8/10 Good

Taylor Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2024

4/10 Poor

LJUPCE, auburn hills

Travelled with partner
Disliked: Amenities
The room was so small, no place to put your clothes or bags, also the bed was small.
Stayed 2 nights in Apr 2024
Response from Reception on Apr 26, 2024
Dear LJUPCE,Thank you kindly for your review.My apologies that the room size did not meet your expectations however I would like to kindly note that room and bed sizes are indeed noted on room descriptions before booking to ensure the guests make the choice that will fit them best before making the reservation.Kindest regards,Silvija

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Luigi on Apr 22, 2024
Dear Connie,Thank you for your valuable feedback and for rating us 4 out of 5. We are glad to know that you had a good experience overall.However, we understand that there is always room for improvement. We would greatly appreciate it if you could provide us with more details about your stay. Your insights will help us enhance our services and ensure an even better experience for our future guests.We look forward to welcoming you back and striving to make your next stay a perfect one.Best Regards,

4/10 Poor

Malini

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was too small. No room to even move your arms.
Stayed 2 nights in Apr 2024
Response from Luigi on May 4, 2024
Dear Malini,Thank you for your feedback! We apologize that the room felt too small during your stay. We appreciate your honesty and will take this into consideration for future improvements. It’s interesting to note that despite this, you still gave us an 8/10 at check-out. We hope to create a more spacious experience for you next time!Kind Regards,

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! The rooms are a bit small for 2 but super clean.
Stayed 2 nights in Apr 2024
Response from Reception on Apr 12, 2024
Dear Christina,Thank you for your kind review.I am delighted to read that while the rooms felt a bit small for 2 persons you had a wonderful stay with us and enjoyed your stay and visit to London.I do hope that we can welcome you to the hotel once again.Kind regards,Silvija

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The rooms are pretty small but didn’t matter to us since we were out & about most of the day. There is room for 2 people & the bathroom is a great size considering. Hotel staff is kind & welcoming. The area around is great, felt safe walking around. Grocery store, mini mart, restaurants all within walking distance & Victoria station is a 10 minute walk away! would definitely book again.
Stayed 10 nights in Mar 2024
Response from Reception on Apr 12, 2024
Dear Paige,I am very grateful for your wonderful and detailed feedback on your stay.We are delighted to hear that while the room felt a bit small this was no trouble at all and the clean, comfortable bedroom and caring and welcoming team outweighed the bedroom size.I am delighted to read that we will have the joy in welcoming you to the hotel once again.Kind regards,Silvija

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Favourite place to stay in London
Stayed 6 nights in Mar 2024
Response from Luigi on Mar 29, 2024
Dear Lisa Marie,Firstly I would like to thank you for choosing our Hotel for your stay. We are over the moon that you chose our place as your favorite to stay in the City. We are trying to do our best to let the guests enjoy their vacation and have the best memories of those days. Your feedback is important to us and we are hoping to greet you again in the future.Kind Regards,

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance from Victoria train station and easy to find. Secure entry and pleasant ambience inside. My room was on the 4th floor and there is no lift but totally fine. Room was compact but clean and even squeezed in an iron and ironing board. Some finishing inside the shower was a little tired and my room seemed very warm during the night (aircon/heating was quite noisy so turned this off before bed). Walls aren't very thick so I could hear the TV in the next room and their conversation very clearly but overall during the night it was very quiet and pretty comfortable.
Stayed 1 night in Mar 2024
Response from Reception on Mar 19, 2024
Dear Gary,Thank you kindly for taking the time out of your day to share your experience with us.While there were some minor issues which we are very grateful you noted down as we can work in rectifying them we are happy to note that you were overall happy with your stay.We do hope that we will have the pleasure in welcoming you to the hotel once again.Kind regards,Silvija

8/10 Good

ASTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its situated in very old building which doesnt seem like hotel from the enterance. No bell boy to help with the luggage. However hotel is very clean and nice. Very comfortable mattress. I slept like cosy. Good for solo traveller.
Stayed 1 night in Mar 2024
Response from Reception on Mar 10, 2024
Dear Astha,Thank you kindly for taking the time to leave us a review.We are delighted to read that the hotel was comfortable, clean and ideal for your visit to London.Kind regards,Silvija

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andy on Feb 22, 2024
Dear Grant,Thank you for your feedback and the high score.We are glad you have enjoyed your stay with us and we look forward to accommodating you again on your next visit to London.Andrey, the front desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy check in, friendly staff, clean room, hot water, plenty of outlets. Room is small but so is everything in England. Most of the space is taken up by the bed. Perfect for a one night stay. Was lucky to have a ground level room as there is no elevator.
Stayed 1 night in Jan 2024
Response from Front Office on Feb 6, 2024
Dear Guest,Thank you for taking the time to leave us a review.We hope to see you again in the future.Kind Regards,Nicole

6/10 Okay

michele

Stayed 2 nights in Jan 2024
Response from Reception on Mar 22, 2024
Dear Michele,Thank you kindly for taking the time to leave us a review.We hope to welcome you to the hotel once again.Kind regards,Silvija

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Had to change room. Noise from outside air con too loud
Stayed 1 night in Jan 2024
Response from Front Office on Jan 24, 2024
Dear Andrew,Thank you for giving us feedback.it didn't meet your expectations. As you mentioned the room was changed immediately. We hope you will give us another chance to stay with us.Kind Regards, Nicole

10/10 Excellent

Gloria

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office on Jan 24, 2024
Dear Gloria,Thank you for giving us a score.We hope to see you again in the future.Kind Regards, Nicole

10/10 Excellent

Victoria Jane

Stayed 1 night in Jan 2024
Response from Reception on Feb 7, 2024
Dear Victoria Jane,Thank you kindly for taking the time to leave us a review and we do hope to welcome you to the hotel once again.Kind regards,Silvija

8/10 Good

Stuart

Travelled with partner
Liked: Property conditions & facilities
The rate was good. The room was decent, but, it’s a bit misleading the way it’s presented in pictures because once you enter the room you discover that the room is very small and not much room for luggage, or hanging clothes, no bar fridge or microwave. As well, I have a bad hip and knees and we had to lug our luggage up four or five flights of stairs. I’m sure they could have put us on a lower level or ground level. For London though, it was adequate .
Stayed 3 nights in Jan 2024
Response from Front Office on Jan 24, 2024
Dear Stuart,Thanks for the feedback. We are surprised that upon departure you reported that there were no problems and gave a score of 9 out of 10, whereas here on Expedia it is so low.Regarding the room, we are very sorry but we cannot do anything about it as it is the design, and you were assigned Superior which would be a higher category than your original booking which was economy.I kindly inform you that in the reception we have a microwave and a small fridge available if guests wish to cool or heat something. Kind Regards, Nicole

10/10 Excellent

Wilsy

Stayed 3 nights in Dec 2023
Response from Front Office on Jan 9, 2024
Dear Wilsy,Thanks for leaving us a review.Kind Regards, Nicole

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on Dec 27, 2023
Dear guest thank you for leaving us a rating.Kind regards, Nicole

8/10 Good

Candia

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Front Office on Dec 27, 2023
Dear Candia, thank you for leaving us a rating.Kind regards, Nicole

10/10 Excellent

Roger

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Front Office on Dec 27, 2023
Dear Roger, Thanks for the review.Kind Regards, front office

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived we were stunned to be placed in a downstairs room that was so small we couldn’t open our suitcase. There were only three hooks for our clothes and you couldn’t get to one side of the bed without crawling across the bed. There weren’t any windows, though there was a very large skylight. We are in our 60s and 70s so no elevator made it more challenging. But a kind staff person arranged to change us to a ground floor room that was small but very comfortable and we were very happy with our stay. We used the laundry service that picks up and delivers which was a nice and reliable way to get our laundry done. We enjoyed the neighborhood coffee shops and restaurants.
Stayed 4 nights in Dec 2023
Response from Front Office on Dec 27, 2023
Dear Ron,Thank you for leaving us a review and rating. We are happy that after the room change the stay went better. Unfortunately, we go based on our availability. We hope to see you again in the future.Kind Regards, Nicole

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not 4 star.
Not 4 star. Overpriced. Small, badly layed out, no lift, steep stairs, no storage, very basic and uncomfortable. It was clean and the staff were good, But i would not recommend the hotel.
Stayed 2 nights in Dec 2023
Response from Front Office on Dec 27, 2023
Dear Dave,Thanks for your feedback.I kindly remind you that during your stay, you did not mention any complaints in this regard. You gave positive feedback that it was fine for two nights. And we're a little surprised that you now don't recommend staying with us. Our team is available 24 hours a day, and we will be happy to find a solution regarding your accommodation if it is too high.Kind Regards, Nicole

10/10 Excellent

Kyle

Stayed 1 night in Dec 2023
Response from Front Office on Dec 27, 2023
Dear Kyle, Thanks for sharing a score with us.Kind Regards, Nicole

4/10 Poor

Craig

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Office on Dec 27, 2023
Dear Craig, Thanks for your rating.Regards, Front office

8/10 Good

Sara

Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing, the area has a lot to offer, rooms are clean with a great shower, but the rooms are a bit small.
Stayed 2 nights in Nov 2023
Response from Front Office on Dec 1, 2023
Dear Sara, Thank you for sharing with us feedback. We hope to see you again in the future.Kind Regards, Nicole

8/10 Good

linda

Liked: Cleanliness, staff & service
Room was small but clean. The downfall was no lift to 4th floor
Stayed 3 nights in Nov 2023
Response from Front Office on Dec 1, 2023
Dear Linda,Thank you for sharing your feedback.We are very pleased that you had a good time with us.We hope to see you again. Kind Regards, Nicole

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was spotless, convenient to tube, restaurants, and Victoria Station.
Stayed 2 nights in Nov 2023
Response from Front Office on Nov 13, 2023
Dear Lori,Thank you so much for sharing your feedback, we hope to welcome you back to our hotel.Kind Regards, Nicole

10/10 Excellent

Timothy

Stayed 1 night in Nov 2023
Response from Front Office on Nov 13, 2023
Dear Timothy,Thank you so much for sharing your score, we hope to welcome you back to our hotel.Kind Regards,Nicole

8/10 Good

Sumaiyah

Liked: Cleanliness, staff & service, amenities
Stayed here for a few days, staff were lovely, polite and very helpful nothing seemed too big of an ask. Was able to leave our luggage in the hotel after check in which was a great facility. Super clean and modern. Rooms were small but true to advertisement so no shocks or disappointment. Close to Victoria station which was handy. Only thing I would say which could have improved our stay was access to drinks or snacks such as bottles of water as we had to go out and get our own but nothing major. Would stay again. Thank you!
Stayed 1 night in Nov 2023
Response from Front Office on Nov 3, 2023
Dear Sumaiyah,Thanks for sharing feedback.I kindly remind you that we also offer water, certainly during your stay if it was not given to you and because they were out of stock.Kind Regards, Nicole

8/10 Good

kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tiny room. Comfortable with nice amenities. If stairs are a challenge make sure to book a room on the first floor. Being an older building in London the stairs are steep and narrow especially when hauling your luggage.
Stayed 2 nights in Oct 2023
Response from Front Office on Nov 3, 2023
Dear Kimberley,Thanks for sharing feedback. Room type requests are subject to availability, so we cannot always guarantee this prior to arrival. We hope to welcome you back to our hotel in the future.Kind Regards,Nicole

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures look lovely and the hotel has obviously done some cosmetic work to the rooms. The bathroom was small, but clean and the shower had lots of hot water and pressure. Would have been nice to a have a shelf to put things on. The rest of the room, while did have some new tile/wall work, was so small and they should have spent money on new bedding and carpets. Our bedding had holes in from being worn through and the carpet was dingy. There was also zero space to put our suitcases or unpack clothes. The drawers under the bed were off their tracks and had obviously not been cleaned in ages. Full or crumbs, dust and skin flakes. Not a place I would stay again or recommend.
Stayed 3 nights in Oct 2023
Response from Front Office on Nov 3, 2023
Dear Jennifer,We are sorry that your stay with us did not meet your expectations. I kindly remind you upon your arrival that you were offered another room on the ground floor but you kindly chose the room on the third floor. And your feedback was positive after checking in.Kindly take note also during your stay there was no notice regarding room cleaning or damaged sheets, as our hotel is open 24 hours and the housekeeping staff performs room service every day. We would have been happy to discuss this with our cleaning staff so that they could change the sheets and pay more attention to cleanliness. However, please accept our apologies for the lack of attention.Kind Regards,Nicole

10/10 Excellent

Paul

Stayed 3 nights in Oct 2023
Response from Front Office on Nov 3, 2023
Dear Paul,Thank you for sharing a rating, we hope to welcome you back to our hotel in the future.Kind Regards,Nicole

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Office on Oct 29, 2023
Dear Joyce,Thank you for taking the time to do the survey and leave us feedback. Your business's really important to us and we hope that we can see each other again.Looking forward to welcoming you back again.Kind Regards,

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location
The hotel is in a great location and the staff were very friendly. The room was tired and needed updating and I could not get on the WIFI which I needed for work. Saying that, the bed was comfy and the room was clean.
Stayed 1 night in Oct 2023
Response from Aretha on Oct 29, 2023
Dear Jenny.Thank you for your lovely feedback and the high score. We hope to welcome you again in the future. Kind regards, the front desk

2/10 Terrible

Sofie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Awful stay, would not recommend
I booked a Superior Double room and was put into a twin, basement room with no window. This was not what I booked yet the hotel had no other availability. The room was beyond compact and felt very claustrophobic.
Stayed 1 night in Oct 2023
Response from Front Office on Oct 20, 2023
Dear Sofie,Thank you for your review.Please do note that a bigger room was provided with no further charges and indeed no complaints were made during the stay to ensure a different room was provided.Kind regards,Silvija

4/10 Poor

Brian

Disliked: Room comfort
Avoid the underground rooms with no windows
I booked a Superior Double Room through Hotels.com thinking I would spend a little extra to get a nicer room for my girlfriend and I. There was nothing superior about our room on night 1. It was underground with no windows, no ventilation, and smelled like mold. Total fire hazard, and pretty sure that set up is illegal in the UK. The room was as wide as our queen bed and vibrated every 5-min when the tube went by. Thankfully the tube didn't run from 12am-5am, so we were able to get some sleep. After a disastrous night 1, they put us in the correct room night 2 which was fine and as advertised. I'm not even sure who to blame -- Hotels.com or the Mornington. Tough to stomach how much I paid to be in a dungeon with an angry girlfriend all night. Very disappointed.
Stayed 2 nights in Sep 2023
Response from Reception on Oct 5, 2023
Dear Brian,My apologies that your stay did not fully meet your expectations and we can assure that we will take your valuable feedback into consideration to improve our services and facilities.Kind regards,Silvija

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel, best location. I had a very cosy single room, perfect. Tiny bathroom with a terrific shower. Could not ask for anything better
Stayed 2 nights in Sep 2023
Response from Nicole on Oct 1, 2023
Dear Stephan,Thank you so much for sharing your feedback with us. We are very pleased that you had a good time at our hotel.We hope to be able to welcome you again in the future.Kind Regards

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much. I can only think of one thing that I would have liked and that is a bigger room.
Stayed 13 nights in Sep 2023
Response from Front Office on Sep 29, 2023
Dear Cheryl, Thank you very much for the feedback, we are pleased that you enjoyed your stay in our hotel. We hope to be able to welcome you again in the future. Kind Regards,Aretha

10/10 Excellent

Raelene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was a bit of a walk to Victoria station, but manageable. Very helpful people at check in. Very clean rooms. Lots of stairs to the top floor, would be difficult for anyone who has difficulty with stairs.
Stayed 2 nights in Sep 2023
Response from Nicole on Sep 24, 2023
Dear Raelene,Thank you very much for the feedback, we are pleased that you enjoyed your stay in our hotel.We hope to be able to welcome you again in the future.Kind Regards, Nicole

6/10 Okay

Cammy

Stayed 3 nights in Sep 2023
Response from Front Office on Sep 29, 2023
Dear Cammy,Thanks for staying with us. We appreciate your feedback!Kind regards Aretha

8/10 Good

Vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andy on Sep 24, 2023
Dear Vishnu.Thank you for your lovely feedback and the high score.We hope to welcome you again in the future.KInd regards Andrey, the front desk

2/10 Terrible

Sarwat, Oakville

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in at 9 pm from Canada, first the receptionist was too rude she didn’t even greet us. However we were tired and we just wanted the room, but when she told us it is in the basement we asked her to change it as per our reservation that we made a month earlier based on their advertising photos at Expedia, so she became more rude and disrespectful for no reason! We asked for manager she refused and said maybe tomorrow he will connect with you. We went to the room and The reality hits us that the room does reflect the photos in the ad or even the room description as “superior suite”! As it was like a dungeon in the basement with no windows, and you have to cross over the two beds to move to the bathroom! The toilets does has an empty toiletries the phone doesn’t work so we went back to ask her to fill it but she gave us a bottle to fill it for ourselves and asked us to return the bottle even if it’s empty! She didn’t want to collect it nor they have room service to take it! For the phone she didn’t even bother to give us an answer!…we were exhausted and went to sleep, the following day we had pre booked museums appointment and the manager didn’t call us or show as we asked for! For my fellow Canadians please be careful and don’t go there, they are horrible services and rooms doesn’t reflect any photos they have they are tiny to the extent of you can’t stand! I have been visiting London for the past 30 years and this is my worst experience ever for a hotel
Stayed 3 nights in Sep 2023
Response from Nicole on Sep 20, 2023
Dear Sarwat,Please accept our apologies regarding the room and the service not being done correctly. Please note that it has been explained to your son how to remove the ''DND from the phone so we can communicate.And you agreed to change rooms the next day but it wasn't done as you didn't mention anything the following day.Regarding availability, we can't do anything about it as the rooms have the same category. As you had booked a room with two beds, this was also explained to you.Kind Regards

8/10 Good

Kim Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Andy on Sep 24, 2023
Dear Kim Thank you for your feedback and the high score.We do hope you enjoyed your stay with us and can welcome you again in the future.Kind regards Andrey, the front desk

10/10 Excellent

Pamela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfortable hotel with excellent staff.
Stayed 1 night in Sep 2023
Response from Andy on Sep 24, 2023
Dear Pamela.Thank you very much for your feedback and the high score.We hope to welcome you again in the future.Kind regards Andrey, the front desk

10/10 Excellent

William, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Veey tidy (but VERY small) room 15-20 min walk from Victoria Station. Great neighborhood with loads of restaurants and coffee shops nearby Great value stay
Stayed 1 night in Sep 2023
Response from Jessica on Sep 16, 2023
Dear William,Thank you very much for your review,we are very happy to know that you enjoyed your stay with us.Looking forward to welcoming you in the near futurekind regards,Jessica

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andy on Sep 24, 2023
Dear Scott Thank you for your feedback and the high score.We hope you have enjoyed you r stay with us and can welcome you again in the future.Kind regards Andrey, the front desk

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent location but room is extremely small! You actually has to crawl over to the other side of the bed! No luggage space & no elevator. Caution in room size!!
Stayed 3 nights in Sep 2023
Response from Front Office on Sep 7, 2023
Dear David, Thanks for sharing a review with us. We hope to welcome you back to our hotel. Kind Regards, Aretha

6/10 Okay

Linda

Travelled with partner
The room size is extremely small. No closet or hangers. No space for luggage
Stayed 3 nights in Sep 2023
Response from nicole on Sep 12, 2023
Dear Linda,Thanks for sharing your feedback,We are sorry that the size of the room was not up to your expectations, but unfortunately, we cannot do much about it as the rooms are more or less the same size. We hope to see you again in our hotel.Kind Regards,Nicole

8/10 Good

Katerina

Travelled with family
Disliked: Amenities
Small hotel, good neighborhood and nice people at reception. The room was extremely small, as well as the bathroom. No elevator, and no help to get the bag to the room. The beds were comfortable.
Stayed 1 night in Sep 2023
Response from Front Office on Sep 7, 2023
Dear Katerina, Thanks for sharing a review with us. Our reception is open 24/7 and the staff would be happy to help you We hope to welcome you again to our hotel. Kind Regards, Aretha