Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby Dira from Bandar Seri Putra, Malaysia
not badPosted 3-Apr-2014
Pros: convenient and good price.
Check in and Check out: ok. Food: not bad, quite yummy Room: ok. Bathroom: Good call with the shower being closed so that the water doesn't wet other areas. Overall: I think I'll come back and since it is near suria sabah, I'll be staying for awhile. :-)
for Familiesby Richard from Perth
Great location but...Posted 15-Jan-2014 on Hotels.com
we stayed 3 nights at this Gaya hotel - customer service excellent but room needs upgrading like old carpet. Breakfast is good. Nothing to see around the town except to Kinabalu National Park. Easy to find cheap local transport (white van with Kinabalu -> Ranau - need to be there early to catch a van at the nearby bus interchange around 8am - take 2 hours to reach up middle the top of the mountain if you want to do a short trek and admission fees of course.Good luck!
for Everyoneby Federico from ITALY
for Familiesby Shalini from Penang, Malaysia
hotel location was good.Posted 29-Dec-2013
Pros: The location was good.
Cons: The toilet, shower and the size of the room.
Location: It was near the beach and shopping complex.
The location was good. It was near to the beach, shopping complex and also the Philippines Market. My room was quite small for a 4 person. I had trouble with the shower place where the water didn't flow away and also the toilet had a bad smell ( even after flushing ).
for Familiesby Australian Chinese from Sydney
The service from the front desk staff is excellentPosted 25-Nov-2013 on Hotels.com
The overall perception is above average.
for Couplesby Manoj from Bangalore
Great LocationPosted 4-Jul-2013 on Hotels.com
for Business Travellersby sleechie
Posted 2-Jul-2013 on Hotels.com
Recommendedby A verified traveller
Posted 23-Jun-2013 on Hotels.com
Pros: The view and the location to the city
Cons: Cleanliness especially the bathroom. Bathroom has strange smell coming from the drain.Sewage tank maybe blocked.
Giving it rating 2 out of 5. Check in inconvenience. Cleanliness issues.
for Business Travellersby Alfred from Singapore
Great locationPosted 8-Jun-2013
Location: Excellent to suria sabah, the best shopping experience in kk
Overall is ok with excellent location. All of the staff are very friendly except a counter receptionist who is a bit cocky.