Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Penang, Malaysia

Cheapskate hotel

Posted 4-Nov-2014
Pros: Location
Cons: See my experience
Location: 1) Suria Sabah Mall 2) Kota Kinabalu Waterfront 3) Sunrise/ Sunset 4) Flea Market 5) Seafood Market 6) Market, market and marketsssss
1) NO PARKING SPACES? Have to park at the nearby Mall. 2) No coffee, tea etc, kettle in the room. 3) VERY CHEAP BREAKFAST. At least should have egg bar/ stall. Not just sunny side up and toast (Come on!) 4) And few more for RM200++ per night.
4 out of 5
Recommended
for Getaway With Friends
by Krisnanfrom Kuala Lumpur

Great location, very satisfied

Posted 17-Aug-2014 on Hotels.com
Comfortable, pleasant and happy
3 out of 5
Recommended
for Everyone
by Dirafrom Bandar Seri Putra, Malaysia

not bad

Posted 3-Apr-2014
Pros: convenient and good price.
Cons: -
Check in and Check out: ok. Food: not bad, quite yummy Room: ok. Bathroom: Good call with the shower being closed so that the water doesn't wet other areas. Overall: I think I'll come back and since it is near suria sabah, I'll be staying for awhile. :-)
4 out of 5
Recommended
for Families
by Richardfrom Perth

Great location but...

Posted 15-Jan-2014 on Hotels.com
we stayed 3 nights at this Gaya hotel - customer service excellent but room needs upgrading like old carpet. Breakfast is good. Nothing to see around the town except to Kinabalu National Park. Easy to find cheap local transport (white van with Kinabalu -> Ranau - need to be there early to catch a van at the nearby bus interchange around 8am - take 2 hours to reach up middle the top of the mountain if you want to do a short trek and admission fees of course.Good luck!
4 out of 5
Recommended
for Everyone
by Federicofrom ITALY

This traveller left a rating score only Posted 6-Jan-2014
4 out of 5
Recommended
for Families
by Shalinifrom Penang, Malaysia

hotel location was good.

Posted 29-Dec-2013
Pros: The location was good.
Cons: The toilet, shower and the size of the room.
Location: It was near the beach and shopping complex.
The location was good. It was near to the beach, shopping complex and also the Philippines Market. My room was quite small for a 4 person. I had trouble with the shower place where the water didn't flow away and also the toilet had a bad smell ( even after flushing ).
4 out of 5
Recommended
for Families
by Australian Chinesefrom Sydney

The service from the front desk staff is excellent

Posted 25-Nov-2013 on Hotels.com
The overall perception is above average.
3 out of 5
Recommended
for Couples
by Manojfrom Bangalore

Great Location

Posted 4-Jul-2013 on Hotels.com
Satisfied
5 out of 5
Recommended
for Business Travellers
by sleechie

This traveller left a rating score only Posted 2-Jul-2013 on Hotels.com
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 23-Jun-2013 on Hotels.com