City Studio Suite, Kitchenette (with Lanai)
Check availability

Reviews of Ewa Hotel Waikiki

2 out of 5
Ewa Hotel Waikiki
2555 Cartwright Rd, Honolulu, HI

Reviews

7.0

Good

Rating 10 - Excellent. 237 out of 1006 reviews" "
Rating 8 - Good. 306 out of 1006 reviews" "
Rating 6 - Okay. 226 out of 1006 reviews" "
Rating 4 - Poor. 131 out of 1006 reviews" "
Rating 2 - Terrible. 106 out of 1006 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay ! :)
Stayed 4 nights in May 2024

10/10 Excellent

Cameron St

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful time the hotel was im a great spot not an amazing hotel but definitely a great spot for the price.
Stayed 4 nights in May 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Ewa Hotel on May 21, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

6/10 Okay

liz

Travelled with family
Disliked: Property conditions & facilities
Room was so musty, bathroom tooo small, hallway stunk for 2 days..
Stayed 6 nights in May 2024
Response from Ewa Hotel on May 16, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo

6/10 Okay

Shailesh

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Ewa Hotel on May 16, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo

6/10 Okay

Justin

Travelled with family
Everything was alright
Stayed 3 nights in May 2024
Response from Ewa Hotel on May 14, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo

6/10 Okay

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was dated and run down. It looked better in the pictures than it does in real life. Our room had 2 double beds and 1 kid sized bed. The kid bed did not have any linens and looked to be stained so my 8 year old son refused to sleep on it even with linens on. Parking was also a problem. We rented a car and needed parking but it was full. We were given other parking locations as an option so it ended ok but would have been nice to be able to park at the hotel we stayed at. What made up for it was the wonderful staff and the excellent location of the hotel. The staff always had a smile on their face, was very attentive and friendly. Another plus was having some food trucks right outside of the hotel which is super convenient.
Stayed 4 nights in Apr 2024
Response from Ewa Hotel on May 1, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo

8/10 Good

Erika

Travelled with partner
Liked: Staff & service, amenities
Located in a great area, bathroom needed to be cleaner but overall was good
Stayed 7 nights in Apr 2024
Response from Ewa Hotel on Apr 27, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Victoria

Stayed 5 nights in Jan 2024
Response from Ewa Hotel on Apr 27, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Scottie

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is older and a bit run down. That being said - Excellent location and amenities, especiallyfor the price. We got a room with a kitchenette and a lanai. The lanai was perfect for having coffee and watching the sun come up. The kitchenette has a mini fridge, microwave, sink and 2 burner stove.(these are also a little old and run down, but they all worked perfectly!) Some of the much, much more expensive hotels near by don't offer a fridge or a microwave at all, which we really wanted for our stay as a convenience. Ewa even provides a two person set of dishes(mugs,bowls,plates,silverware), a little bottle of dish soap and a packaged(new) sponge, which was perfect for us. Anything else you could possibly need is available at the little convenience stores just down the street. Linens were clean and neat. Housekeeping does not come every day - which they tell you up front and is no big deal. You can request Housekeeping if you need them to stop by in between their usual routine. The room really had everything - closet with hangers, luggage rack, ironing board and iron. Safe, drawers, cupboards, coffee maker, two person dining table ( in addition to the cute little cafe set on the lanai). Each bed had 3 pillows, soft, medium, and hard firmness. Staff were very nice. You can walk to the beach in just a couple of minutes, and the zoo, and the aquarium. Little conveniece stores are just about every 100 feet in Waikiki.
Stayed 9 nights in Apr 2024
Response from Ewa Hotel on Apr 27, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!!

8/10 Good

Mona, Wotton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very expensive and when you reserve . It not include or we dont no it charge for
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and safe
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Malinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 3 nights in Mar 2024
Response from Ewa Hotel on Apr 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Raleigh

Travelled with family, Business traveller, Travelled with pets
Everything was excellent. Friendly staff, nice parking, fully featured rooms. This was the 3rd hotel I stayed at in Waikiki this trip and it was the best experience. Mahalo
Stayed 6 nights in Mar 2024
Response from Ewa Hotel on Apr 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Thx
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 3, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Misio

Travelled with family
Liked: Cleanliness
I like everything, staff are kind
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 27, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 27, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Mason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old hotel with asbestos ceilings and nasty carpet smell. Not bad if you just want a mattress to sleep on, just don't think about bringing people over
Stayed 4 nights in Mar 2024
Response from Ewa Hotel on Mar 23, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

gianna

Stayed 1 night in Mar 2024
Response from Ewa Hotel on Apr 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

2/10 Terrible

Connor

Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Arthur

Disliked: Property conditions & facilities
Not much I can say it was just mid
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 19, 2024
Mar 16, 2024 by Ewa HotelAloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff it’s great , the lady let me check in way early , she was very helpful.location it’s great , close to the beach , shops and restaurants!will definitely recommend:))
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service
There was an issue with the first room, and I alerted the front desk person, and he moved us to a nicer room with no issues. However, it’s almost like they just start using a bedsheet for the shower curtain. It’s so light that it does not stay stationary and water seep through so the bathroom floor was completely flooded after a five minute shower. If the property were to get better shower curtains, all would be well.
Response from Ewa Hotel on Mar 16, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Misio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 16, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ewa Hotel on Mar 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Mar 10, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Kristina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room had a strong mildew smell, black mold on the ceiling, I have bites on my legs from the bed.. and at 4am I got up to use the bathroom and saw two cockroach’s!! Disgusting. Pick a different hotel to stay at!
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Betsi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for only 3 nights and it smelled bad. The room was extremely dirty smelled liked cigarettes a huge roach was in our room and the door on the bottom was broken so you could hear everything and everyone. The front desk was nice but they charge for amenities they charge for parking which was 1st come first serve I would not recommend if I could give no stars I would not only that there was cops in the property I guess they were trying to get people out not a safe place
Stayed 3 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Andy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The few good things- good water pressure and instant hot water, decent Wi-Fi, good location for the beach and Diamond Head side of town, lots of room in the small parking area. The many bad things that should not be a part of any hotel stay- a stale odor in the room, balcony door doesn't slide easily, sugar ants around sink in bathroom, roaches in kitchen floor, bathtub and bedroom walls, no USB plugs or even convenient 2-prong plugs, smallest TV I've seen in decades, no channel guide for the weird TV channels ( ie. 4-1, 4-2???) light-blocking curtains had dozens of small holes in it, no towel rack by the sink, no sidewalks on the street and worst of all, the fire alarm went off and there was no elevator service for some time. And they still charged a resort fee!
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ewa Hotel on Mar 4, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs a maker and tiny ants
Stayed 4 nights in Feb 2024
Response from Ewa Hotel on Mar 3, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Valerie, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The bedding, mattresses and pillows were old and could use a refresh. But the towels were plenty, Beach towels always available and a great front desk gal Carrie. House keeping ladies & gents were great.
Stayed 4 nights in Feb 2024
Response from Ewa Hotel on Feb 28, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Cynthia

Travelled with partner
Disliked: Amenities
HOTEL SMELLED BAD AND WAS NOT VERY CLEAN
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Feb 26, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service, room comfort
Great family stay!
Really great location! Had family rooms, which is exactly what we were looking for. Friendly staff, cleaning every 4 days, but still brought up towels as requested. Parking onsite which is a HUGE perk. There’s no parking easy to find down in that area, and we were not stressed out in the slightest bc we had a reserved area. Only $35 a day. The building is old, but with it being a 2 minute walk to the beach, the climate is always hard on buildings. The place isn’t lavish, but I recommend.
Stayed 7 nights in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Edward W

Travelled with partner
Disliked: Amenities
Standard dated Hawaii hotel- but cheap enough if you want to stay for a week. If you are only coming to Waikiki for a few nights, spend the extra $50 a night and go to the Queen Kap. Hallways and rooms can definitely use a major refresh but it’s relatively clean.
Stayed 9 nights in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Jimmy

Disliked: Staff & service, property conditions & facilities
Needs. Cleaning and maintenance
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking, had to park two streets away and wake up at 6:00 to move the car. The room smelled terrible. It was not a good experience at all.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Yang

Stayed 2 nights in Feb 2024
Response from Ewa Hotel on Feb 22, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Eric

Travelled with group
Liked: Room comfort
You get what you pay for.
This was a nice hotel for the price. It does show its age and could use a refurb. But fornthe price, it was nicd.
Stayed 3 nights in Feb 2024
Response from Ewa Hotel on Feb 18, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ewa Hotel on Feb 18, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Jungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 14, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

4/10 Poor

Jennifer, bradford

Liked: Staff & service
Disliked: Cleanliness, amenities
So expensive. You’re only paying for location here.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

8/10 Good

Brianna

Stayed 7 nights in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

2/10 Terrible

Melvin A

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I travel twice, sometimes three times a month to many locations and stay in at least three different hotels each time. This was the worst hotel I've ever stayed at hands down. Be prepared to park your rental car a block away at their "Sister hotels" and pay an extra $35/day to do so. This hotel does not provide parking for its paying guests!
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Rachael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was quoted two double beds and was put in two single beds room. The beds were uncomfortable and the bathroom was dirty.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

8/10 Good

Linda S

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Good security. Room decor was very dated. Not enough electric outlets.
Stayed 2 nights in Feb 2024
Response from Ewa Hotel on Feb 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon