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Reviews of Embassy Suites by Hilton Waikiki Beach Walk

4 out of 5
Embassy Suites by Hilton Waikiki Beach Walk
201 Beachwalk Street, Honolulu, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1000 out of 1545 reviews" "
Rating 8 - Good. 388 out of 1545 reviews" "
Rating 6 - Okay. 105 out of 1545 reviews" "
Rating 4 - Poor. 34 out of 1545 reviews" "
Rating 2 - Terrible. 18 out of 1545 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

waldemar

Travelled with partner
Liked: Property conditions & facilities
Evertthig good
Stayed 3 nights in May 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 6 nights in May 2024
Response from Kia on May 26, 2024
Aloha Jeremy, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star review and are happy to hear our close proximity to all the nearby attractions were greatly appreciated during your stay. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Karen Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super impressed with our modern-ocean-view-suite--which had a living room area w door separating the 2 queen beds sleeping area. This worked GREAT to let the kids sleep while my husband worked on his laptop in the LR area. Have a family of 4--so the continental breakfast (basically an all-you-can-eat buffet w/ bacon/sausage, rice, pancakes, fresh fruit, warmed syrup, miso soup, omelettes made to order--w real eggs if requested), got EVERY day started off RIGHT! My husband and 2 boys eat ALOT so this was great as dining in Hawaii is SUPER EXPENSIVE!!! This hotel is CONVENIENTLY located--we walked SOOOO many places--shopping, dining, the beach, even to the parasailing outfit in the nearby marina!!! The hotel's valet parking was SUPER convenient too with easy and roomy, covered, multi-lane circular driveway for efficient pickup/drop off. This hotel also has a sizeable pool for evenings when staying in for the rest of the night, used the VERY EASY to use laundry facilities (got super muddy at the ATV off-roading activity), also used the fitness room to burn off any extra calories like the world famous malasadas from Leonard's Bakery! Our stay was GREAT! Highly recommend--and would stay here again!!!
Stayed 5 nights in May 2024
Response from Kia on May 26, 2024
Aloha Karen Louise, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star review and are so happy to hear your every moment shared was well received, appreciated, and convenient for you and your 'ohana. We do hope with this experience shared to see you and your family once again in both the near and far future. Until then, mahalo nui loa,

10/10 Excellent

Hironao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!
Stayed 5 nights in May 2024
Response from Kia on May 26, 2024
Aloha Hironao, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star review and do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in May 2024
Response from Kia on May 25, 2024
Aloha Romel, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star rating and glad to hear your stay was well appreciated and "very good". We hope with this experience to see you once again with us in the near future. Mahalo nui loa,

10/10 Excellent

Chantel Anae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 and I loved staying here! A great family environment and the free breakfast was the perfect cherry on top! My husband and I enjoyed the complimentary happy hour as well!
Stayed 4 nights in May 2024
Response from Kia on May 23, 2024
Aloha Chantel Anae, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star review and are happy to hear you and your family enjoyed our family friendly environment, along with the breakfast buffet, and evening reception for our adults. We hope with this experience to see you and the rest of your family again the near future. Mahalo nui loa,

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families. We were so pleased with our stay. Staff was honestly 10/10 and the rooms were beautiful. I would likely stay at a hotel with a beach entrance in the future but this was an affordable, clean and honestly ten minute walk to the beach stay. We loved it.
Stayed 5 nights in May 2024
Response from Kia on May 22, 2024
Aloha Lisa, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are thrilled to receive your 5-star rating and very happy to hear your stay experience was appreciated with the cleanliness, close proximity to the beach, and staff interactions. We do hope you get the chance to experience a beach front property in the future, and we also remain hopeful to see you once again with us at The Embassy Suites by Hilton Waikiki Beach. Mahalo Nui Loa!

8/10 Good

Manuel Diaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The internet does not work and the TV is complicated to operate other than that we love your hotel it feels like home we will be back to your hotel for sure we will recommend it to everyone. Everyone are freindly
Stayed 4 nights in May 2024
Response from Kia on May 22, 2024
Aloha Manueal Diaz, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience here with us. We are greatful to receive your 4-star rating and are very pleased to hear you enjoyed your time spent with us. We do apologize for your internet & TV experience yet are glad our agents provided you with some relief for these issues. We do look forward to seeing you again in the near future. Mahalo Nui Loa!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location were Fantastic! From checking in, Vallet, housekeeping, bartenders, cooks...each person was friendly and treated us with respect. Any questions we had they were so helpful with us. thank you for making my first trip to Hawai'i such a great one!
Stayed 4 nights in May 2024
Response from Kia on May 22, 2024
Aloha Jennifer, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and are happy to hear you received our hospitality services well. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Deborha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was more food options to the room
Stayed 7 nights in May 2024
Response from Kia on May 22, 2024
Aloha Deborah, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Tonette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only concern is the $50 charge if you loose one of your towel cards. Sometimes, there was no one around to exchange the card for towels. Everything else was amazing
Stayed 3 nights in May 2024
Response from Kia on May 22, 2024
Aloha Tonette, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Kherome, Hermitage Tn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean property was gorgeous.
Stayed 4 nights in May 2024
Response from Kia on May 22, 2024
Aloha Kherome, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and are happy to hear you enjoyed the cleanliness of our rooms and property. We do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Kaiana on May 21, 2024
Aloha and thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We’re glad to hear you enjoyed your overall stay and can’t wait to welcome you back in the near future. A hui hou!

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were excellent. Food and drinks were very good.
Stayed 4 nights in May 2024
Response from Kaiana on May 21, 2024
Aloha and thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We’re glad to hear you enjoyed your overall stay and the hospitality service delivered by our Team. We'll be sure to share your commendation with all as they take great pride in your feedback. We can’t wait to welcome you back in the near future. A hui hou!

6/10 Okay

Diana

Travelled with partner
Breakfast included “There is no such thing”, at the end of the stay they charged me a resort fee $500.00. The hotel is old, a little dirty, but pretty, the cleaning service is mediocre does not know how to clean a bathroom properly, many rules in the Pool, The shade is for people who pay extra $80.00, the bar is expensive, a pina colada in a plastic cup is $22.00 plus taxes, plus tip, that means about $30.00. The staff is friendly, the breakfasts are buffet, the food is fresh, Good flavor and variety, the dining room is still dirty. You have to be prepared to give Tips to everyone or if not you are not worthy of receiving any service. The truth is, I didn't like that part of Hawaii's culture at all. “Tips” are mandatory and for everything. I think it is a destination to visit only once and never return. SORRY:(
Stayed 10 nights in May 2024
Response from Kia on May 22, 2024
Aloha Diana, thank you for taking the time to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are glad to hear you enjoyed the breakfast options provided and apologize we did not exceed your expectations with cleanliness, decor, and cost. It saddens us to hear you may never return to Honolulu, but we do hope you will find it in your heart to venture to our neighbor islands for a fun experience. Mahalo nui loa,

8/10 Good

Edgar Eduardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2024
Response from Kaiana on May 21, 2024
Aloha and thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We’re glad to hear you enjoyed your overall stay and can’t wait to welcome you back in the near future. A hui hou!

10/10 Excellent

Christine Bartolome, Pacifica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that this property is so close to the beach and shopping area. The gym and laundry facilities located on the same floor was convenient. I was able to work out while waiting for the laundry to be done. The manager’s reception with live music and the breakfast with miso soup daily sweet fresh pineapple were really enjoyable. The staff were very friendly and helpful. The pool was nice and clean. The bed was so comfortable. We will definitely stay here again. Tip: Hilton Honors membership is free and it comes with free wifi and welcome gift at all Hilton Hotels. This property gave us free beautiful beach bag that was very useful during our trip.
Stayed 4 nights in Feb 2024
Response from Kia on May 16, 2024
Aloha Christine Bartolome, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star rating and that you enjoyed our location, staff hospitality, location, etc. We hope with tis experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, super helpful with any questions. Breakfast was great every morning and valet was super convenient. Only thing is I believe I left my headphones behind but sadly we’re not found
Stayed 3 nights in Apr 2024
Response from Kia on May 16, 2024
Aloha Cassandra, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star rating and are happy to hear you enjoyed our breakfast, and staff interaction with our valet team. We hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent place for families.
Stayed 5 nights in May 2024
Response from Kia on May 16, 2024
Aloha Genevieve, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star rating and hope you had a wonderful stay experience. We hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Valeriy A

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good only had one night that neighbors were loud and can hear yelling and kids screaming had Trouble sleeping, also a lot of city life noise at night could hear everything woke up a few times from loud noise from outside. Second part I didn’t like very much is on weekend's and Mondays pools are packed and is not very relaxing. parking I think is very expensive $50 per night. Cleaning lady was super nice and kept our room nice and tidy every day.
Stayed 8 nights in May 2024
Response from Kia on May 14, 2024
Aloha Valeriy, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and happy your stay was well received. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Liliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property perfect spot convenient to everything beach, stores, restaurants
Stayed 4 nights in May 2024
Response from Kia on May 14, 2024
Aloha Liliya, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and happy your stay was well received. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Would come back again and stsy
Stayed 7 nights in Apr 2024
Response from Kia on May 14, 2024
Aloha Tristan, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us once again. We are thrilled to receive your 5-star review and happy your stay was well received. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

8/10 Good

Robert Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for walking to several restaurants and bars.
Stayed 6 nights in May 2024
Response from Kia on May 14, 2024
Aloha Robert Allen, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 4-star review and happy your stay was well received. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Kia on May 14, 2024
Aloha Ong, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and happy your stay was well received. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Linda Faye, Beaconsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location, easy walk to the beach and restaurants, comfortable beds.
Stayed 6 nights in May 2024
Response from Kia on May 10, 2024
Aloha Linda Faye, thank you for taking the time to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach & Mahalo for choosing your lodging experience here with us. We are thrilled to receive your 5-star rating and hear your stay was well appreciated with our close proximity to the nearby attractions, and comfortable beds. We hope with this experience to see you again for another wonderful stay in the near future. Mahalo Nui Loa,

10/10 Excellent

Adilene

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, i loved it! Looking forward to booking again when i am back!
Stayed 7 nights in Mar 2024
Response from Kia on May 9, 2024
Aloha Adilene, thank you for taking the time to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star rating and can't wait to see you back with us. Mahalo nui loa,

10/10 Excellent

Carla Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly and funny entertaining bartender at Happy Hour and maintenance man (Auto) was very helpful with the towels and ensuring the pool side was safe and clean. Had a wonderful time! Thank you.
Stayed 5 nights in May 2024
Response from Gianna G. on May 9, 2024
Aloha Carla Ann, mahalo for taking the time to share your feedback on your stay at the Embassy Suites by Hilton Waikiki Beach Walk! It is a pleasure to hear you had a great stay. Thank you for your recognition of our host Otto! He takes pride in his work and always makes guests feel right at home. I will be sure to share your kind words with him. Thank you again for sharing your experience and we hope we have the chance to welcome you back again soon! Aloha.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a marvelous experience here, start to finish. The staff were fantastic, so very friendly and helpful! They made our stay even better with their cheerfulness. The hotel is perfectly situated with easy access to everything we needed, and far enough away to make the beach less crowded and more enjoyable. We have children aged 19, 14, and 11. The 2 bedroom suite was perfect for our family. It was so nice to not have to worry about splitting up the family into two rooms. We had the ability to be together, or have quite time apart. We enjoyed it so much, I would absolutely recommend it and would go back without question.
Stayed 6 nights in May 2024
Response from Gianna G. on May 9, 2024
Aloha Juan, mahalo for taking the time to write this outstanding review of your stay at the Embassy Suites by Hilton Waikiki Beach Walk! It brings us so much joy to hear about your wonderful experience. Mahalo for your kind recognition of our staff. Our hosts are dedicated to delivering warm hospitality to each of our guests and it is a pleasure to hear they made a positive impact on your stay. It is great that our central location was convenient, and our two-bedrooms were an adequate size for you and your family. Mahalo again for sharing your feedback and we look forward to welcoming you back again soon!

10/10 Excellent

Kevin C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the family!
Stayed 8 nights in Mar 2024
Response from Kia on May 8, 2024
Aloha Kevin C., thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your stay here with us. We are glad to hear your stay was comfortable due to our suite family rooms and amenities. We hope with this experience to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Gianna G. on May 9, 2024
Aloha Tanya, mahalo for choosing to stay with us at the Embassy Suites by Hilton Waikiki Beach Walk and for your 5/5 rating! We are thrilled to hear you had a wonderful time. Mahalo nui.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Gianna G. on May 9, 2024
Aloha Emily, mahalo for taking the time to leave us a review on your stay at the Embassy Suites by Hilton Waikiki Beach Walk! We are so pleased to know you had a fantastic time. We truly appreciate you choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Excellent

Abigai

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent , the hilton suites are like home , i just love it . I would like to request to change a little bit more breakfast menu ( more variety ) everything else great.
Stayed 5 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kia on May 7, 2024
Aloha Angela, mahalo for taking the time to rate your recent stay with us and for choosing the Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We are thrilled to receive your 5-star and hope you had an enjoyable stay. We hope to see you once again in the near future. Mahalo!

8/10 Good

Natarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the Live TV never worked. Picture was freezing after a couple of minutes.
Stayed 4 nights in May 2024
Response from Gianna G. on May 6, 2024
Aloha Natarajan, mahalo choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk. We are glad to hear you enjoyed your stay. We sincerely apologize for any inconvenience the TV may have caused. We have experienced some connectivity issues with our TV's recently and are actively working on the solution. We truly appreciate your feedback, and we hope we have the chance to welcome you back again. Mahao nui.

8/10 Good

Robert

Everything was good.
Stayed 7 nights in Apr 2024
Response from Gianna G. on May 6, 2024
Aloha Robert, mahalo for choosing to stay at the Embassy Suites by Hilton Waikiki Beach Walk! It is great to hear your experience was enjoyable. We hope to see you again soon!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thanks
Stayed 7 nights in Feb 2024
Response from Gianna G. on May 6, 2024
Aloha Michael, mahalo for taking the time to leave a review for your stay at the Embassy Suites by Hilton Waikiki Beach Walk. We are pleased to know you had a great stay. We hope we have the opportunity to host you on your next visit to Waikiki! Mahalo nui.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only valet parking and was in a busy part of Honolulu, but nice for a night
Stayed 1 night in Apr 2024
Response from Gianna G. on May 5, 2024
Aloha Sarah, mahalo for taking the time to review your experience with us. We are glad to hear that you had a pleasant stay. We understand that Waikiki can be very busy and appreciate your understanding. We hope we have the opportunity to welcome you again soon! Mahalo Nui.

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was my favorite time, loved those omelette
Stayed 5 nights in Apr 2024
Response from Gianna G. on May 5, 2024
Aloha Ewan, mahalo for taking the time to leave us a kind review of your stay! We are glad to hear that you enjoyed our complimentary continental breakfast. We look forward to hosting you again soon. Mahalo nui!

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is old, rooms smell musty and in need of major need update. Carpets look like they have been there since the 70’s. was very disappointed in this property and have stayed at some lovely Hilton Grand Vacation properties like Orlando, Florida and in Markham, Ontario. Very over priced. The one thing we did like was the location but will look elsewhere in the vicinity next visit.
Stayed 1 night in May 2024
Response from Gianna G. on May 5, 2024
Aloha Jill, mahalo for taking the time to leave us an honest review and for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk. We're truly sorry to hear about your less than satisfactory experience. The interior of our suites reflects a traditional Hawaiian theme. However, the poor smell you had in your suite is a concern and we sincerely apologize about this. We assure you that we take this feedback seriously and aim to provide exceptional service to all our guests. Your concerns have been shared with our team and we will take your feedback into consideration to help us improve our guest experience. We are pleased to hear that you enjoyed our central location. Again, we apologize for the issues you experienced and if you have any further concerns, please don't hesitate to reach out to us directly. Mahalo nui loa.

10/10 Excellent

Kulbir Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything and very friendly staff.
Stayed 7 nights in Apr 2024
Response from Gianna G. on May 5, 2024
Aloha Kulbir Singh, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk, and for taking the time to leave feedback on your experience. We are thrilled you had a wonderful time and that our located suited your needs. Mahalo for recognizing our staff, our hosts take pride in their work and aim to make all guests feel at home. We hope we have the chance to welcome you back again soon! Mahalo nui.

8/10 Good

Takao

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Gianna G. on May 5, 2024
Aloha Takao, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! We are glad to know you had a pleasant experience. We hope we have an opportunity to make your next stay with us exceptional!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff are awesome - from Jay at the front desk to Otto at the pool and Aldrin, Kerry and Lorenzo at breakfast. Attentive, friendly, hardworking! They’re like our family!
Stayed 7 nights in Apr 2024
Response from Gianna G. on May 3, 2024
Aloha Jessica, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! We greatly appreciate your kind words regarding your experience. It is wonderful to know our staff did an excellent job to help make your stay exceptional. I will be sure to share this recognition with Jay, Otto, Aldrin, Cary, and Lorenzo! Our hosts take pride in their work, and it is great to hear of the impact they make. We look forward to welcoming you back again soon!

10/10 Excellent

Arnel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was very friendly.
Stayed 3 nights in Apr 2024
Response from Gianna G. on May 2, 2024
Aloha Arnel, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach walk. We truly appreciate your kind review. Thank you for recognizing our staff's dedication to providing exceptional service! We're thrilled to hear that they made your stay memorable. We hope we have the chance to welcome you back again soon! Mahalo nui.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gianna G. on May 3, 2024
Aloha Mohammad, mahalo for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We appreciate your review and are happy to hear you had an enjoyable experience. If we have the chance to welcome you again, please feel free to reach out to us so we can ensure you have an expectational stay. Mahalo.

2/10 Terrible

Alec

Travelled with family and small children
Liked: Cleanliness
Booked a room with a king bed received 2 queen beds
Stayed 4 nights in Apr 2024
Response from Kia on Apr 30, 2024
Aloha Alec, thank you for taking the time to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We do apologize for the inconvenience of not being able to provide you with a king bed. We unfortunately & unexpectedly lost a king room to an out-of-order status and apologize this had affected your room reservation. We do hope you were able to enjoy the complimentary upgrade to the premium ocean view as compensation for the unforeseen room condition and hope we have another chance to provide you with the quality stay we are known to provide. Mahalo Nui Loa!

8/10 Good

CARLOS ALBERTO

Stayed 5 nights in Apr 2024
Response from Kia on May 22, 2024
Aloha Carlos Alberto, thank you for taking the time out of your day to rate/review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are greatful to receive your 4-star review and hope you had a wonderful stay experience. We look forward to servicing your stay with us in the near future. Mahalo Nui Loa,

10/10 Excellent

Ilyas

Stayed 6 nights in Apr 2024
Response from Kia on May 22, 2024
Aloha llyas, thank you for taking the time out of your day to rate your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging experience with us. We are thrilled to receive your 5-star review and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with our family of 5. Great location land facilities. Maybe not the easiest to get to the main Waikiki beach but still close enough to everything. We did have a rental car for our entire trip and the parking was easy in and out. The breakfast was great and the service as well. Great value for families, especially if young.
Stayed 8 nights in Apr 2024
Response from Kaiana on Apr 30, 2024
Aloha James, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We're glad to hear you appreciated our central location, parking amenity and daily breakfast offerings. We strive to provide rewarding guest experiences and happy to know you found value in our resort. We look forward to welcoming you and your Ohana back in the near future. Mahalo!

10/10 Excellent

Roger N.

Liked: Cleanliness, staff & service, property conditions & facilities
we loved it staff where great room was nice very family Fredley place 5 stars.
Stayed 5 nights in Apr 2024

6/10 Okay

Becky

Travelled with partner
Liked: Staff & service, property conditions & facilities
The reason we chose to stay at embassy suites was because of the larger suites, breakfast and evening reception. That all met our expectations. The cleanliness of our room and the hallways etc left a bit to be desired. I requested help in the laundry and didn't get an answer until the next day and then I received 5 phone calls in regards to the problem I needed help with the previous day. The bed was comfortable, the room was quiet.
Stayed 7 nights in Apr 2024
Response from Kaiana on Apr 30, 2024
Aloha Becky, thank you for taking a moment to share your invaluable feedback with us. While I'm happy to know you appreciated our spacious guest suites, breakfast offerings and poolside evening reception, I'm sorry to hear the cleanliness of the resort was not up to par along with the lack of assistance when first requested regarding the laundry facility. I hope we were able to assist you in a timely manner and look forward to having another opportunity to welcome you back in the future. Mahalo Nui Loa.