In addition to an outdoor pool and a children's pool, InterContinental Hanoi Westlake provides a sauna and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a swim-up bar. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, a technology helpdesk, and secretarial services. Event facilities include a conference center, small meeting rooms, and a ballroom. This luxury hotel also offers a fitness facility, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

InterContinental Hanoi Westlake has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning in the restaurant between 6 AM and 10:30 AM.

Cafe Du Lac - This restaurant serves breakfast, lunch, dinner, and brunch. Reservations are required.

Milan - Overlooking the pool, this restaurant serves dinner only. Reservations are required.

Saigon - This restaurant serves dinner only. Reservations are required.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: USD 20 for adults and USD 10 for children (approximately)
• Fee for in-room wireless Internet: USD 10 per 24-hour period (rates may vary)
• Fee for in-room high-speed Internet (wired): USD 10 per 24-hour period (rates may vary)
• Fee for high-speed Internet (wired) in business center: USD 10 per day (rates may vary)
• Airport shuttle fee: USD 65 per vehicle (one way)
• Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.