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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Executive
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Junior suite - Breakfast included
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Master suite - Breakfast included
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Property Amenities
This 3-star property offers access to a business center. This Guatemala City hotel also offers a fitness facility and currency exchange.
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Showing 1 - 2 results (of 2)
out of 2 reviews
“BERRY NICE, SAFETY AND CONFORTABLE”
ONLY I HAVE 1 DETAIL, BUT THE PEOPLE IN THE HOTEL GIVE 100% SUPPORT, I BE BERRY HAPPY WHIT THIS HOTEL...
“Misrepresented.Very disappointed.Booked a King suite only to be told they have no king beds !”
On arrival they shoed me to a room with two twin beds.I explained that I booked a master suite with a king size bed.The bell boy said all their rooms have two beds.I went to the front desk to be told again that all their rooms have two beds and they DON"T have any king size beds in the hotel . I then showed hime the reservation specifying a king bed and it being a master suite.He grumbbled and then gave me another room which at least was a suite but no king size bed ! The staff on that shift were most unfriendly and seemed more upset than me because i asked for what I paid for.I am very happy that I was given this oppurtunity and would urge you to update your listing .I have been using your site for years now and have never had a problem until now. Really if I pay for a Master suite with a king size bed ,that's what I want .How can you advertise something you don't have !!!I at the end of the day had not much choice but t stay the few ays buit I will NEVER go back to this place and urge you to seriously consider you association with them.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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15 Calle 3-52, Zona 10 Guatemala City, Guatemala
Nearby Points of Interest
The preferred airport for Hotel Santander Plaza is Guatemala City (GUA-La Aurora Intl.) - 2.1 km / 1.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Zona Viva, Guatemala: Known for its nightlife, Zona Viva (Zona 10) also offers many cultural activities. Learn about Mayan costumes at the Museo Ixchel del Traje Indígena. Explore native plant species and local (stuffed) birds at Jardines Botánico. The Parque Zoológico La Aurora is popular with all ages, and the Museo Nacional de Arqueología y Etnología displays Mayan art, masks and significant jade artifacts.
15 Calle 3-52, Zona 10 Guatemala City, Guatemala
