Hotel Casa Veranda

3.5 star property
Comfortable hotel, walk to Avenida La Reforma
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Casa Veranda

Exterior
Junior Suites, 2 Double Beds
Breakfast, lunch, dinner served; international cuisine
Lobby
Bathroom sink
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Restaurant
The price is CA $112
CA $137 total
includes taxes & fees
1 Jun - 2 Jun

Check out the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationLa Aurora Zoo18 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)5 min drive
  • Popular LocationPaseo Cayala7 min drive
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Room options

Junior Suites, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Master Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Master Suite 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Guatemala City

Hotel Casa Veranda is located in Zona 10, a neighborhood in Guatemala City, and is in a shopping district and near the airport. Oakland Mall and Paseo Cayala are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo and Mundo Petapa. Looking to enjoy an event or a game while in town? See what's going on at Estadio Nacional Mateo Flores.

What's nearby

  • Avenida La Reforma - 2 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • Oakland Mall - 14 min walk
  • La Aurora Zoo - 18 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • San Martín - 2 min walk
  • T.G.I Friday's Avia - 2 min walk
  • Burger King - 1 min walk
  • Del Griego - 1 min walk
  • RBG Bar & Grill

About this property

Hotel Casa Veranda

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel Casa Veranda provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. The on-site international cuisine restaurant, La Pergola, offers breakfast, lunch, dinner, and light fare. In addition to a 24-hour business center and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • 1 meeting room, luggage storage, and a 24-hour front desk
  • A gift shop, smoke-free premises, and ATM/banking services
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with bathtubs and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 36.60
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 36.60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 81 per person (one-way)
  • Airport shuttle fee per child: USD 81 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 36.60 (subject to availability)
  • Late check-out fee: USD 36.60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Is Hotel Casa Veranda pet-friendly?

Yes, Hotel Casa Veranda allows dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 40 per pet, per night.

How much does it cost to stay at Hotel Casa Veranda?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on Jun 1, 2024 start from CA $112.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Veranda?

Limited spots are available.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 36.60 (subject to availability).

What time is check-out at Hotel Casa Veranda?

Check-out is at 1 PM. Late check-out is available for USD 36.60 (subject to availability).

Does Hotel Casa Veranda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–10:30 PM on request. A fee of USD 81 per person applies.

Where is Hotel Casa Veranda located?

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 830 reviews" "
Rating 8 - Good. 213 out of 830 reviews" "
Rating 6 - Okay. 78 out of 830 reviews" "
Rating 4 - Poor. 28 out of 830 reviews" "
Rating 2 - Terrible. 26 out of 830 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best customer service!
Stayed 5 nights in May 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there and love it. Been travelling in guatemala for 40 years and mostly stayed at the panamerican but recently been staying in zone 10 hotels. Casa Veranda is the most guatemalan of them.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly. Everything was in order, clean rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Veranda tiene un exelente personal, me senti como en casa, lo recomiendo!
Stayed 7 nights in Apr 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

Jaslin, Santa Clara

Liked: Amenities
I stayed here for 8 nights. What I liked the most about this hotel was the newly renovated gym on the top floor. It was clean and everything worked well. I used it almost everyday. I stayed in a one bedroom suite. It was spacious. There was a kitchen and there were pans and pots. There were no plates or bowls or utensil. I asked the front desk a few times to bring me these items but they never came. One evening when I was eating at the counter, there was water dripping from the ceiling. I walked down to the front desk and told them about it. The technician came very quickly to fix it. I asked for compensation and got a free breakfast. I walked down to the front desk many times to talk to the staff because the phone wasn’t working. I mentioned it to the staff but it was never fixed. The location was good. I could walk to the Oakland Place Mall and there were a lot of restaurants around within walking distance.
Stayed 8 nights in Apr 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient easy parking shopping
Stayed 3 nights in Apr 2024

8/10 Good

Karl

Travelled with partner
We’ve stayed here many times. Always loved it. Unfortunately, last night early, we asked if we could get two more coffee pods. First the front desk said that they’d have to look into it. Didn’t hear back from them. I called again and finally got a response. We’d have to pay $1 per pod and have to go down to the front desk to pick them up. I just said no thanks. Small thing to complain about, no doubt, but such a petty act on their part. I would gladly pay a dollar, but making me go pick up the coffee pods was ridiculous. Management needs to better train their staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Martha l

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and well located. Spacious.
Stayed 1 night in Apr 2024