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Reviews of Sandman Signature Glasgow Hotel

4 out of 5
Sandman Signature Glasgow Hotel
375 West George Street, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 280 reviews" "
Rating 8 - Good. 55 out of 280 reviews" "
Rating 6 - Okay. 25 out of 280 reviews" "
Rating 4 - Poor. 5 out of 280 reviews" "
Rating 2 - Terrible. 2 out of 280 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was at a show at nearby theatre (Kings) and the hotel was ideal distance. Nice room and food at hotel was tasty. Was quiet at time so not much atmosphere.
Stayed 1 night in Mar 2024
Response from Guest Services on May 24, 2024
Dear Russell,Thank you for taking the time to leave this positive review and we hope to see you again in the future. Kind Regards,Guest Services

6/10 Okay

Carmen

Travelled with family
Liked: Cleanliness, amenities
The hotel was nice. Rooms are very compact but brilliant bathroom with the exception of having little to no water as taps weren’t working and neither was shower. The hotel was extremely hot too so if it had aircon, this would of dramatically improved our experience.
Stayed 1 night in May 2024
Response from Hal on May 21, 2024
Thank you for your feedback. We apologize for the inconvenience with the taps and shower, as well as the discomfort caused by the room temperature.Your comments are noted, and we will work to address these issues promptly to enhance the guest experience.We appreciate your understanding.Kind RegardsGuest Services

10/10 Excellent

Scott

Travelled with partner
Easy quick check in, pleasant staff and excellent value for money room and facilities. Very handy location for West End or Central Glasgow. Parking at hotel very limited but multi-storey parking just 3 minutes away & relatively cheap with hotel validated ticket option. Will certainly return
Stayed 1 night in May 2024
Response from Hal on May 15, 2024
Thank you for takin the time to leave this very positive review, we are happy to hear how convenient and friendly. We hope to see you again in the near future.Kind RegardsGuest Services

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - the hotel room was extremely large and the bathroom was absolutely amazing. Super nice staff. Would definitely recommend.
Stayed 1 night in May 2024
Response from Peace on May 13, 2024
Hello Timothy,Thank you for your kind words! We're thrilled to hear that you found our hotel amazing. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards,Guest Service Team

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hal on May 11, 2024
Thank you for taking the time to leave this positive review and we hope to see you again in the near future.Kind RegardsGuest Services

6/10 Okay

Sean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sofa/pull out bed in the room was not very comfortable at all & the pillows in the whole room were very lumpy, so the 3 of us had a not so good sleep.
Stayed 1 night in May 2024
Response from Natalia on May 7, 2024
Dear Sean,We're sorry to hear that your sleep experience wasn't up to par. Your comfort is important to us, and we appreciate your feedback. We'll look into ways to improve the comfort of our sofa beds and pillows to ensure a better night's sleep for our guests in the future. Hope to see you in the future for an improved stay. Kind regards,Guest Service Team

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean well presented rooms,excellent staff,area around the hotel is currently being developed therefore building works are currently ongoing. However would recommend this property.
Stayed 1 night in May 2024
Response from Natalia on May 7, 2024
Dear Stephen,Thank you for your feedback! We're delighted to hear that you enjoyed our location, rooms, and staff. We apologize for any inconvenience caused by the ongoing development in the surrounding area. Despite this, we're thrilled that you would recommend our property, and we look forward to welcoming you back on your next visit!Kind regards,Guest Service Team

10/10 Excellent

Ruth

Stayed 1 night in Apr 2024

10/10 Excellent

Barrie

Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is great. Food was great. Definitely stay again if I come to Glasglow
Stayed 2 nights in Apr 2024
Response from Hal on May 4, 2024
Thank you for taking the time to leave this positive review and we hope to see you again in the near future.Kind RegardsGuest Services

8/10 Good

MICHAEL

Stayed 2 nights in Apr 2024
Response from Hal on May 22, 2024
Thank you for taking the time to leave this review and we hope to see you again in the future,Kind RegardsGuest Services

10/10 Excellent

Darran

Stayed 1 night in Apr 2024
Response from Hal on May 22, 2024
Thank you for taking the time to leave this review and we hope to see you again in the future,Kind RegardsGuest Services

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately they were doing a lot of construction around the hotel during our stay and a lack of parking was the only issue we encountered otherwise the hotel is very nice
Stayed 1 night in Apr 2024
Response from Natalia on May 2, 2024
Dear Jose,We apologize for any inconvenience caused by the construction activity around the hotel and the parking situation. We appreciate your understanding and hope that despite these challenges, you were able to enjoy your stay with us. If you have any further feedback or concerns, please feel free to let us know.Kind regards,Guest Service Team

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Bar area not open during the day
Stayed 1 night in Apr 2024
Response from Natalia on May 2, 2024
Dear Garry,We apologize for any inconvenience caused by the bar area not being open during the day. We strive to provide a comfortable and convenient experience for all our guests, and your feedback is valuable to us. We'll make sure to take your comments into consideration for future improvements. If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Guest Service Team

6/10 Okay

Laura

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Natalia on May 2, 2024
Dear Laura,Thank you for your feedback. We appreciate you taking the time to share your experience. If there are any specific areas where we can improve to make your next stay more enjoyable, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Kind regards,Guest Service Team

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No variety of bedding, heating was at minimum setting but still too warm. TV difficult to operate, arabic settings and history of previous guest viewing, needed reset. Only option to get info was a QR code. Noisy building work from 7am onward, informed of this AFTER we had booked. Room was well-decorated and very comfortable with a really nice bathroom and shower.
Stayed 1 night in Apr 2024
Response from Natalia on Apr 28, 2024
Dear William,We're sorry to hear about the challenges you faced during your stay. Your feedback regarding the bedding, heating, TV operation, and noise from construction is duly noted, and we apologize for any inconvenience caused. We'll address these issues internally to ensure a smoother experience for future guests. Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back under better circumstances.Kind regards,Guest Service Team

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely warm and no way to adjust the temperature. This hotel is off the beaten path and lots of construction.
Stayed 2 nights in Apr 2024
Response from Natalia on Apr 28, 2024
Dear Michelle,We apologize for the discomfort caused by the room temperature and the inconvenience of nearby construction. Your feedback is valuable, and we'll work to address these issues to enhance our guests' experience. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Kind regards,Guest Service Team

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent, staff very helpful, good size room, clean, comfortable beds & large shower. Unfortunately it is surrounded currently by building works which detract from the "peaceful haven". However these works will eventually be completed & all will be well.
Stayed 1 night in Apr 2024
Response from Hal on Apr 22, 2024
Thank you for taking the time to leave this very positive review, we thank you for being so understanding about the construction and we hope to see you again in the near future.Kind RegardsGuest Services

10/10 Excellent

GU-LUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2024
Response from Hal on Apr 18, 2024
Thank you for taking the time to leave this positive review and we hope to see you again in the near future.Kind RegardsGuest Services

10/10 Excellent

Callum

Stayed 1 night in Apr 2024
Response from Hal on May 3, 2024
Thank you for taking the time to leave this positive and we hope to see you again in the near future.Kind RegardsGuest Services

10/10 Excellent

bryan, CAIRNBULG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Natalia on Apr 13, 2024
Hello Bryan,Thank you for taking time leave the review and we are very happy you enjoyed your stay. , We hope to be able to welcome you back in the future. Kind regards,Guest Service Team

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready and seemed unclear about when it would be
Stayed 1 night in Mar 2024
Response from Hal on Apr 11, 2024
Thank you for taking the time to leave this review and thank you fir the feedback I will investagate what happened at check-in. We hope to see you again in the future.Kind RegardsGuest Services

10/10 Excellent

Birgitte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, helpful staff, super clean rooms and comfy beds.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 9, 2024
Dear Birgitte,Many thanks for taking the time to leave a review, we are delighted to hear that you enjoyed your stay and we hope to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local construction nuisance
Stayed 4 nights in Mar 2024
Response from Hal on Mar 28, 2024
Thank you for taking the time to leave this very positive review and we look forward to seeing you in the near future. Kind RegardsGuest Services

8/10 Good

David, Vancouver

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall a decent property.
Stayed 3 nights in Mar 2024
Response from Hal on Mar 25, 2024
Thank you for taking the time to leave this review and we hope to see you again in the future.Kind RegardsGuest Services

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Guest Services on Mar 25, 2024
Dear Nick,Thank you for your very positive review and we hope to see you again in the near future.Kind RegardsGuest Services

8/10 Good

Ewart

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy because of Road Construction going on around the property.
Stayed 7 nights in Mar 2024
Response from Guest Services on Mar 21, 2024
Dear Ewart,Many thanks for taking the time to leave a review, we are sorry to hear that you were disturbed by the councils roadworks outside the hotel.We hope to welcome you back for a more relaxing stay once they are finished.Kind regards,Guest Services

8/10 Good

Rahim

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is renovated recently and is a pleasant place to stay overall. Coffee bar in the lobby was a nice touch. Breakfast was too repetitive and could improve somewhat in variety, especially noticeable on longer stays. Chop restaurant on location is good but hours are somewhat limited in the evenings and service staff overworked/slow.
Stayed 7 nights in Mar 2024
Response from Hal on Mar 19, 2024
Thank you for taking the time to leave a positive review, as for the negative I will forward this feedback to the Chop to review what can be done in the future. We look forward to your stay in the future.Kind RegardsGuest Services

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hal on Mar 18, 2024
Thank you for your very positive review and we hope to see you again in the near futureKind RegardsGuest Services

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 12, 2024
Dear Simon,Many thanks for taking the time to leave a review, we are delighted to hear that your stay went well and we hope to welcome you back in the near future.Kind regards,Guest Services

8/10 Good

Marcela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are lovely, staff are helpful. Lifts seems to fill up quickly and take forever and would have enjoyed to sit and have a drink and wait to check in and make use of pool table at the hotel but bar doesn’t open till 3 so went elsewhere instead and came back which was fine
Stayed 1 night in Mar 2024
Response from Jojo on Mar 10, 2024
Dear Marcela,We appreciate your positive comments about our lovely rooms and helpful staff. We apologize for any inconvenience with the lifts and limited bar hours. Your feedback is important to us, and we'll use it to improve our services. We hope to see you again soon!Kind regards,Guest Service TeamSandman Signature Glasgow Hotel

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 11, 2024
Dear GillianMany thanks for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and we hope to be able to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on Mar 11, 2024
Dear Lauren,Many thanks for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and we hope to be able to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Halil on Mar 9, 2024
Thank you for your positive taking the time to leave positive very feedback and we hope to see you again in the futureKind RegardsGuest Services

10/10 Excellent

Stephen, Blackdog, Bridge Of Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel, good location, friendly staff
Stayed 4 nights in Feb 2024
Response from Halil on Mar 3, 2024
Thank you for taking the time to leave such a positive review and we hope to see you again in the futureKind RegardsGuest Services

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 29, 2024
Dear Vicky,Many thanks for taking the time to leave a review of your recent stay, we are delighted to see you enjoyed your stay and hope to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Guest Services on Feb 28, 2024
Dear Maria,Many thanks for taking the time to leave a review, we hope to welcome you back in the future.Kind regards,Guest Services

10/10 Excellent

Moya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 26, 2024
Dear Moya,Many thanks for taking the time to leave a review, we are delighted to hear your stay went well and we hope to welcome you back in the future.Kind regards,Guest Services

10/10 Excellent

Louise

Stayed 2 nights in Feb 2024
Response from Guest Services on Mar 21, 2024
Dear Louise,Many thanks for taking the time to leave a review, we are delighted to hear that you enjoyed your stay and hope to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Halil on Feb 25, 2024
Thank you so much for leaving such a positive and we look forward to having you stay in the futureKind RegardsGuest Services

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Halil on Feb 25, 2024
Thank you so much for leaving such a positive and we look forward to having you stay in the futureKind RegardsGuest Services

10/10 Excellent

Sam

Stayed 1 night in Feb 2024
Response from Guest Services on Mar 21, 2024
Dear Sam,Many thanks for taking the time to leave a review, we are delighted to hear that you enjoyed your stay and hope to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Breakfast excellent, Kevin the restaurant supervisor, friendly and helpful.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Dear Catherine,Many thanks for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and found the staff to be friendly and helpful.We hope to welcome you back in the near future.Kind regards,Guest Services

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hal on Feb 18, 2024
Thank you for taking the time to leave this great review and we look forward to your stay with us in the futureKind RegardsGuest Services

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, spotless and very close to the King’s Theatre where we were seeing a show. Great value for money and will stay again.
Stayed 1 night in Feb 2024
Response from Hal on Feb 18, 2024
Good Evening DonnaThank you very much for your very positive feedback and taking the time out of your day. We look forward to your next stay with us in the future.Kind RegardsGuest Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 18, 2024
Dear Rosie, Many thanks for taking the time to leave a review, we are delighted you enjoyed your stay and wish to welcome you back in the future.Kind regards,Guest Services

10/10 Excellent

Mikey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 18, 2024
Dear Mikey, Many thanks for taking the time to leave a review, we are delighted you enjoyed your stay and wish to welcome you back in the future.Kind regards,Guest Services

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 18, 2024
Dear John,Many thanks for taking the time to leave a review, we are delighted you enjoyed your stay and wish to welcome you back in the future.Kind regards,Guest Services

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and very comfortable bed.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 18, 2024
Dear Vicki,Many thanks for taking the time to leave a review, we are delighted you enjoyed your stay and wish to welcome you back in the future.Kind regards,Guest Services