Exterior

Reviews of Ibis Styles Glasgow Central

3 out of 5
Ibis Styles Glasgow Central
116 Waterloo St, Douglas House, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1006 reviews" "
Rating 8 - Good. 240 out of 1006 reviews" "
Rating 6 - Okay. 60 out of 1006 reviews" "
Rating 4 - Poor. 10 out of 1006 reviews" "
Rating 2 - Terrible. 7 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ina good located for walking around downtown Glasgow. The beds were comfortable and the shower was great!
Stayed 2 nights in May 2024
Response from Larisa on May 25, 2024
Hi Tim, thank you for writing a review. We are pleased that you enjoyed your stay. It is great to hear that our location was convenient for what you wanted to do around the city. Additionally, we are chuffed that you felt that the shower was good, and that you felt comfortable during your stay. Hopefully we will be able to welcome you back to the hotel soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view . 10 minute walk down into the centre
Stayed 1 night in May 2024
Response from Larisa on May 25, 2024
Hi Angela, thank you for your review. We are pleased that you had an overall positive experience during your stay. As a city centre hotel we are, for the most part, surrounded by a modern cityscape - we apologise that the view this provides was not to your taste. Hopefully this did not impact your stay too much.

10/10 Excellent

Donna

Liked: Cleanliness, amenities
Clean and roomy! Nice bar and restaurant as well
Stayed 3 nights in May 2024
Response from Larisa on May 25, 2024
Hi Donna, thank you for writing a review. We are chuffed that you enjoyed your time at the hotel. It is lovely that you found our standard of cleanliness to be high, and that you enjoyed our bar and lounge area. We hope that you will be able to stay again soon!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay, we will be definitely back. Only thing was the price of the pints £6 is a bit much.
Stayed 1 night in May 2024
Response from Larisa on May 25, 2024
Hi Steven, thank you for your review. We are pleased that you enjoyed your visit, and that you plan to stay again. We will pass along your feedback regarding the hotel's bar pricing; hopefully this did not impact your stay too much.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy mid priced hotel close to central station. Staff always helpful and friendly. Lots of restaurants and bars nearby.
Stayed 1 night in Feb 2024
Response from Larisa on May 25, 2024
Hi William, thank you for your review. We are pleased that you enjoyed your stay. It is fantastic to hear that you found our location convenient, and that our team was helpful and friendly. We hope that you will be able to stay again soon!

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good place and very nice lobby with restaurant and coffee shop.
Stayed 2 nights in May 2024
Response from Larisa on May 25, 2024
Hi Marcus, we are delighted to have surpassed your expectations! It is great to hear that you liked our lobby, and were able to enjoy the restaurant and coffee shop areas. We hope that you will be able to visit again soon!

6/10 Okay

Donna, New York

Travelled with partner
Rooms are small
Stayed 1 night in May 2024
Response from Larisa on May 25, 2024
Hi Donna, thank you for your review. As a city centre hotel, space can be quite limited; we are sorry to hear that this was not to your taste. We hope that the rest of your stay was a positive experience.

10/10 Excellent

Manjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team Specially Max was so humble,nice and very helpful person. Room was clean but i dont like the twin bed size.it was so high. Max was a gem person, always ready to help even gave us a direction to the best spot in a city. Staff even call a taxi early in the morning for airport and packed some snaks for me as well. I will definitely recommend thus hotel, near to the Grassmarket too.
Stayed 2 nights in May 2024
Response from Larisa on May 25, 2024
Hi Manjot, thank you for your review. We are delighted that you enjoyed your stay! Thank you for your kind words about our front of house team, particularly Max. We will pass your comments along. We are so pleased that you found our team to be helpful friendly. We hope that you will be able to stay again soon!

10/10 Excellent

Otto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, accommodating staff, good breakfast, and convenient location.
Stayed 1 night in May 2024
Response from Kathleen on May 19, 2024
Hi Otto.I am delighted that you enjoyed your stay with us and that you found the room comfortable. It is great to hear you had a good experience with our staff and that you enjoyed our breakfast aswell. I hope that you come back for another stay soon.

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
On arrival the young lady at the desk told us we did not have reservations. On producing documentation she then found our rooms
Stayed 2 nights in May 2024
Response from Larisa on May 25, 2024
Hi Charles, we apologise for this issue on arrival; occasionally reservations do not pull through from third party sites, which can cause some confusion. However, we are pleased that we were able to resolve the issue and check your party in. Hopefully the rest of your stay was enjoyable. Thank you for taking the time to write a review, we hope you have a lovely day.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, great breakfast, friendly stafff.
Stayed 2 nights in May 2024
Response from Larisa on May 15, 2024
Hi Michele, thank you for reviewing your stay. We are delighted that you enjoyed your time at the hotel! It is lovely to hear that our location was convenient, and that you enjoyed the breakfast buffet. Additionally, thank you for your kind words regarding our team, we are pleased that you found them to be friendly. Hopefully you will be able to stay again soon!

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, very quiet despite being in the city centre; clean and comfortable; friendly and helpful staff.
Stayed 2 nights in May 2024
Response from Larisa on May 14, 2024
Hi John, thank you for your review. We are delighted that you enjoyed your stay. It is lovely to hear that you were able to get a comfortable, quiet night's sleep, and felt that the hotel's standard of cleanliness was high. Additionally, we could not be happier that you found our team to be friendly and helpful. We hope you will be able to stay again soon!

10/10 Excellent

Drew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Larisa on May 8, 2024
Hi Drew, thank you for your positive rating! We are chuffed that you enjoyed your stay. We hope to be able to welcome you back to the hotel soon.

8/10 Good

Carola

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Larisa on May 5, 2024
Hi Carola, thank you for your positive rating! We are pleased that you enjoyed your stay, and hope that you will be able to stay again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that I could walk the downtown area from my hotel, added bonus, car rentals were right across the street. I had two meals at the hotel, good quality food served hot!
Stayed 2 nights in Apr 2024
Response from Larisa on May 5, 2024
Hi Brian, thank you for reviewing your stay. We are delighted that you had such a good experience! It is great to hear that our location was convenient for what you needed, and that you felt that our food was to a high standard. We hope that you will be able to stay again soon.

10/10 Excellent

colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice bar and quiet
Stayed 1 night in Apr 2024
Response from Larisa on May 3, 2024
Hi Colin, thank you for writing a review. We are chuffed that you enjoyed your stay! It is great to hear that our location was convenient for what you needed, and that you liked our bar area. Hopefully we will be able to welcome you back to the hotel again soon!

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are too smal for double rooms
Stayed 2 nights in Apr 2024
Response from Larisa on May 3, 2024
Hi Alexandra, we are pleased that you had an overall positive experience during your stay. As a city centre hotel, space can be quite limited, so we apologise that you felt that our rooms are too small. Thank you for your feedback, we hope you have a lovely day.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, close to car parking. Modern, clean, quiet and excellent staffing at all times. Good traditional breakfast too. Rooms comfortable and modern 👍👍
Stayed 1 night in Apr 2024
Response from Reception team on Apr 28, 2024
Dear Kenneth, Thanks a million for taking your time to give us a feedback about your recent stay in ibis Styles Glasgow Central. It is amazing to hear that you were happy with the location of our hotel and you found the rooms comfy and modern as well. Special thanks for mentioning our excellent team, we appreciate your kind feedback a lot! We are looking forward to welcoming you back soon!

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leila on Apr 27, 2024
Dear Jonathan, Thank you for taking your time to give us this excellent rating about your recent stay in ibis Styles Glasgow Central. We are looking forward to welcoming you back!

10/10 Excellent

Youngrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Apr 2024
Response from Larisa on Apr 20, 2024
Hi Youngrong, thank you for rating your recent stay! We are chuffed that you had a positive experience during your visit. We would love to be able to welcome you back to the hotel soon!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and quiet accommodations. Rooms were cleanly and neat. Bonus: if you skip a daily cleaning you are comped a free bar beverage.
Stayed 2 nights in Apr 2024
Response from Larisa on Apr 20, 2024
Hi Rachel, thank you for your review. We are delighted that you enjoyed your stay! Thank you for your kind words about our team, we will pass this along. It is great to hear that your room was quiet. Additionally, we are chuffed that you enjoyed the free drink voucher for skipping room service. We hope that you will be able to stay again soon!

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean boutique style hotel. Would stay again.
Stayed 5 nights in Apr 2024
Response from Larisa on Apr 20, 2024
Hi Angela, thank you for writing a review. We are pleased that you enjoyed your stay! It is great to hear that you found the hotel's standard of cleanliness to be high, and that you liked our style. We hope that your next stay will be soon!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, good price, near to the train station, staff were friendly.
Stayed 3 nights in Apr 2024
Response from Leila Szabo on Apr 15, 2024
Dear James Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming atmosphere, modern decor, great location.
Stayed 1 night in Apr 2024
Response from Larisa on Apr 14, 2024
Hi Magdalena, thank you for your review. We are delighted that you had a positive experience during your visit. It is lovely to hear that you felt welcomed, and enjoyed our modern decor. Additionally, we are pleased that our location was convenient for what you needed. We hope that you will be able to visit again soon.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Leila on Apr 9, 2024
Dear Craig, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Fraser

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel. Great theme and location. Rooms and lobby cold Bar staff don’t know how to make cocktails so had to change drinks selection Breakfast buffet had run out of bacon,egg&sausage. Had to prompt staff member to refill as it was not being monitored.
Stayed 1 night in Apr 2024
Response from Leila on Apr 9, 2024
Dear Fraser, Thank you very much for taking your time to write a review. Web are very happy to hear that you found the hotel nice and you liked our style as well.As summer is approaching we recently hired many new staff members who are still training on the bar and breakfast set up. We apologise if this has caused you any inconveniences. We hope to see you back again with us!

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely get your moneys worth and more! Champagne lifestyle on a lemonade budget! Would highly recommend!
Stayed 1 night in Mar 2024
Response from Larisa on Apr 6, 2024
Hi Lynsey, thank you for your review. We are delighted that you enjoyed your stay with us! It is great to hear that you found your visit to be good value for money. We hope that you will be able to stay again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location.
Stayed 1 night in Apr 2024
Response from Leila Szabo on Apr 5, 2024
Dear Robert, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to SECC. Bar was a little lacking in atmosphere.
Stayed 1 night in Mar 2024
Response from Larisa on Apr 2, 2024
Hi Stephen, thank you for leaving a review. We are pleased that you enjoyed your stay. It is great to hear that our location was convenient for what you needed in the city, and we appreciate your feedback regarding the atmosphere at the bar. Hopefully you will be able to visit again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leila on Mar 30, 2024
Dear Stephen, Thank you for taking the time to rate your recent stay. We are pleased that you had an overall positive experience during your visit and hope that you will be able to stay again soon.

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed at this hotel and when I discovered that I was working locally and had to stay over, my automatic thought was to stay here again. I was so pleased with the room, with the breakfast setting me up nicely for the day ahead. There is no doubt that I will stay here again
Stayed 1 night in Mar 2024
Response from Larisa on Mar 29, 2024
Hi Ronald, thank you for taking the time to write a review. We are happy to have been your first thought for accommodation in the city centre! It is fantastic that you were pleased with your room, and enjoyed the breakfast buffet. We hope to see you again soon!

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practically laid out rooms. Comfortable beds. Pillows could use work. Quiet area but close to transport and the action of Buchanan Street and the job of Central Station. Excellent breakfast and great hangout zone in the bar area.
Stayed 7 nights in Mar 2024
Response from Larisa on Mar 29, 2024
Hi Matthew, thank you for your review. We are very pleased that you enjoyed your stay! It is great to hear that you liked your room, and found your bed to be comfortable. Thank you for your feedback regarding the pillows in your room, we will pass this along. It is lovely that our location was convenient for what you needed, and that you enjoyed the breakfast buffet and out lounge area. We hope you will visit again soon!

8/10 Good

James

Stayed 2 nights in Mar 2024
Response from Leila on Apr 10, 2024
Dear James, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leila Szabo on Mar 21, 2024
Dear Ryan, Thank you for rating your recent stay. We are so pleased to see that you enjoyed your time at the hotel. Hopefully you will be able to visit again soon!

8/10 Good

Jana

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Danielle on Mar 19, 2024
Hello Jana, thank you for the score. I am pleased you enjoyed your recent stay. We hope to welcome you back again!

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Larisa on Mar 17, 2024
Hi Susan, thank you for rating your stay. It is good to see that you had an overall positive experience during your stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Larisa on Mar 14, 2024
Hi Jonathan, thank you for your review. We are so pleased that you enjoyed your stay with us, thank you for your kind words. We hope to be able to welcome you back to the hotel soon!

10/10 Excellent

Jane

Stayed 1 night in Mar 2024
Response from Larisa on Apr 2, 2024
Hi Jane, thank you for rating your recent stay. We are pleased to see that you had a good experience with us, and hope that you will be able to sty again soon.

8/10 Good

Christopher

Stayed 3 nights in Feb 2024
Response from Leila on Feb 25, 2024
Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Korben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Hotel was perfect for our get away for valentines😁👌
Stayed 1 night in Feb 2024
Response from Leila on Feb 25, 2024
Dear Korben, Thank you very much for your amazing feedback. We are so happy to hear that we could contribute to a nice Valentine's Day for you. We are looking forward to welcoming you back again with us!

10/10 Excellent

Jane Eithne

Stayed 2 nights in Feb 2024
Response from Leila Szabo on Mar 21, 2024
Dear Jane Eithne, Thank you for rating your recent stay. We are so pleased to see that you enjoyed your time at the hotel. Hopefully you will be able to visit again soon!

10/10 Excellent

Helen

Stayed 1 night in Feb 2024
Response from Leila on Feb 23, 2024
Dear Helen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Hazel

Stayed 1 night in Feb 2024
Response from Danielle on Feb 20, 2024
Hello Hazel, thank you for taking the time to rate your recent stay with us. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel
Stayed 2 nights in Feb 2024
Response from Leila on Feb 23, 2024
Dear Gemma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2024
Response from Danielle on Feb 20, 2024
Hello Lisa, thank you for taking the time to rate your stay with us. I am so pleased you had a good time. We hope to have the pleasure of welcoming you back next time you are in Glasgow!

10/10 Excellent

Michael S.

Stayed 20 nights in Jan 2024
Response from Larisa on Feb 14, 2024
Hi Michael, thank you for taking the time to rate your recent stay with us. We are so pleased that you had a positive experience during your visit! Hopefully we will be able to welcome you back to the hotel soon.

8/10 Good

Laura

Stayed 1 night in Feb 2024
Response from Larisa on Feb 14, 2024
Hi Laura, thank you for rating your recent stay with us positively. We hope to have you back to stay soon!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic room with clean facilities- ideal for an overnight stay
Stayed 1 night in Feb 2024
Response from Larisa on Feb 11, 2024
Hi Paul, thank you for your review. We are pleased that you had a positive experience during your stay. It is great to hear that you felt that we are ideal for an overnight stay. We hope that you will visit again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great venue for a stay. We would recommended it.
Stayed 1 night in Feb 2024
Response from Larisa on Feb 11, 2024
Hi John, thank you for your review! We are chuffed that you enjoyed your stay. Hopefully we will be able to welcome you back to the hotel soon!

8/10 Good

Louise

Stayed 1 night in Feb 2024
Response from Reception team on Feb 12, 2024
Dear Louise, Thank you for taking the time to rate your recent stay with us. We are so pleased that you had a positive experience during your visit! Hopefully we will be able to welcome you back to the hotel soon.