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Reviews of Hotel du Vin & Bistro Edinburgh

4 out of 5
Hotel du Vin & Bistro Edinburgh
11 Bristo Place, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1000 reviews" "
Rating 8 - Good. 222 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard area is lovely. However they play canned music out there much of the day, so if your room faces the courtyard, as ours did, then you can hear it. I did not notice any soundproofing inside the hotel either (ie, hallway noise and noise from the floor above). The restaurant is lovely, great breakfast and nice bar upstairs. Outstanding location!
Stayed 2 nights in Apr 2024

10/10 Excellent

Malina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed property in the heart of old town. A perfect place to stay in Edinburgh!
Stayed 2 nights in May 2024
Response from Ben on May 15, 2024
Thank you so much, warmest regards

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying for a night in the Hotel du Vin Glasgow, which was extremely poor, it was totally refreshing to arrive in the Hotel Du Vin Edinburgh, and have a wonderful stay - everything you would expect from this brand of small luxury hotel - clean, quiet, luxurious, wonderful staff - highly recommend
Stayed 1 night in May 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. The room we were given was in an older wing of the hotel, which worried us. There was no direct elevator access, and it was a bit of a labyrinth to find the right staircase. But we were SO pleased with the room itself. Even lovelier than the photos. We only stayed one night, but we wish it could've been longer!
Stayed 1 night in Apr 2024
Response from Ben on May 15, 2024
Thank you so much, we have an elevator in the main building, warmest regards

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a suite and was very impressive room, especially, the double shower and roll-top bath. Had a wee bit of a shock at checkout at bar prices tab, ouch..
Stayed 1 night in Apr 2024
Response from Ben on May 15, 2024
Thank you so much

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional room and friendly, helpful staff.
Stayed 3 nights in Apr 2024
Response from Ben on May 15, 2024
Thank you

8/10 Good

Serkan, Bursa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, overall
Stayed 3 nights in Apr 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the location is great
Stayed 1 night in Apr 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff need more training concerning their general information on restaurants, sites, go to places... Afterall, it's an hotel so customers might ask them such questions.
Stayed 1 night in Apr 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location allowed us to walk to all the attractions, shops, and endless dining options. The staff was friendly, the bartender was a super hard worker and great at his job, and the rooms were clean. The hotel locks the gate at night so you have to use your key to get in, which is a nice feature for safety. If you are a light sleeper, it might be too noisy for you. Not from inside, but the people outside late at night (our room was facing the street). I found it entertaining and added to the experience, but not the best location for a good night’s sleep. No complaints about the hotel itself though!
Stayed 3 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property. Comfortable and luxurious.
Stayed 1 night in Mar 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

camela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, very thoughtful and warm.
Stayed 1 night in Mar 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Alan, Roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best value in boutique hotels I’ve experienced in many years.
Stayed 4 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Elton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to everything.
Stayed 8 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you

6/10 Okay

Andrew James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, helpful and very friendly; however unfortunately there were renovation works going on above our room which were started, at times before 8am, until late in the day, which we had not been advised of. We did highlight this to the duty manager but seemingly no action was taken to address the start time of the work.
Stayed 4 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you and apologies for the slight noise issue, warmest regards

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient. Great for walking.
Stayed 2 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property right in old town Edinburgh. The staff, accommodations and dining options were top notch!! We will be back!!
Stayed 2 nights in Mar 2024
Response from Ben on May 15, 2024
Thank you so much

10/10 Excellent

Marion

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all very helpful and friendly. Many cosy little sitting areas scattered around. Good decoration and conveniently located
Stayed 1 night in Mar 2024
Response from Ben on May 15, 2024
Thank you so much

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 2 day stay. The hotel is convenient to many shops and restaurants and an easy walk to most site-seeing attractions.
Stayed 3 nights in Feb 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Amenities
Excellent hotel and staff
Stayed 1 night in Mar 2024

10/10 Excellent

Biswajit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and near to almost all attractions in the city. Friendly and Cordial staff. Breakfast was excellent. Recommend to anyone.
Stayed 4 nights in Feb 2024

10/10 Excellent

carolyn

Travelled with partner
Loved the location, the room and the breakfast. Will continue to book with Hotel Du Vin when I travel!
Stayed 3 nights in Feb 2024

2/10 Terrible

Gerard

Stayed 1 night in Feb 2024
Response from Ben on May 15, 2024
Thank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel, fantastic location, accommodation and facilities were perfect, a very relaxing peaceful setting, breakfast was delicious with plenty to choose from and staff were friendly, welcoming and helpful.
Response from Ben on Feb 21, 2024
Thank you so much for your kind words

10/10 Excellent

Robert

We have stayed in Hotel Du Vin in Stratford upon Avon & now Edinburgh and the quality, cleanliness & service is always excellent. They even left a bottle of Champagne in our room as it was my partners 50th Birthday!
Stayed 3 nights in Feb 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Barrie

Great stay
Second stay at this hotel and would highly recommend. Only thing I would mention, is name of room instead of numbers, did cause some confusion with ourselves and other guests. Did not spoil anything to do with our stay though. If anything, got people talking in the bars
Stayed 1 night in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much, warmest regards

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful stay. Very friendly and accommodating staff throughout our visit. Sublime room. Had an excellent evening meal and a very good breakfast to send us on our way. Hope to return soon.
Stayed 1 night in Jan 2024
Response from Be on Feb 21, 2024
Thank you so much

10/10 Excellent

Martina Pilar

Stayed 3 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Willys in heaven
What a wonderful hotel and restaurant, we’re always gazing from sandy bells over the road. The best onion soup, and the suite was fabulous, we loved the speakers.
Stayed 1 night in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a suite and it was perfect for us. Very clean and the staff were great. Close to the royal mile also
Stayed 5 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great breakfast, but the warm reception and friendly staff were particular highlights, especially the Spanish waitress on duty in the mornings.
Stayed 4 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent location for visiting the sights. Very nice rooms - even standard ones and lovely very hot water. Nice breakfasts and pleasant bar area. Only slight negative is that the lighting was a little dim in the bedrooms but adequate nonetheless. A very enjoyable stay.
Stayed 3 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Raziea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful property and I LOVED my room.
Stayed 3 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

nigel

Stayed 1 night in Jan 2024
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Joanne

Stayed 1 night in Jan 2024
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very comfortable and quiet with friendly staff only too willing to help. Centra for anything you want to do in Edinburgh.
Stayed 2 nights in Jan 2024
Response from Ben on Feb 21, 2024
Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ben on Feb 21, 2024
Thank you

8/10 Good

Aidan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place and location but the room names makes it very hard to find your room!
Stayed 1 night in Dec 2023
Response from Ben on Feb 21, 2024
Thank you so much

10/10 Excellent

Ben

Stayed 1 night in Dec 2023
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Ben on Feb 21, 2024
Thank you

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, wonderful staff, lovely room it was perfect thanks so much!
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were welcoming and helpful. Great position for all Edinburgh attractions. The hotel is very well presented and comfortable. Breakfast was excellent. Room was a little dark facing inwards to the courtyard but was quiet and we slept really well
Stayed 2 nights in Dec 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were very helpful. We were shown to our room and given a mini walking intro to the hotel. Our room was immaculately clean. Highly recommended this hotel in Edinburgh.
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Last minute decision to stay another night in Edinburgh, and booked this hotel, loved it, would definitely stay again
Stayed 1 night in Dec 2023