2/10 Terrible
ATIF
Travelled with family and small children
Jun 13, 2024
Disliked: Cleanliness, staff & service, amenities
I stayed there with my family for 2 nights and 1 day I have just wasted my $750. Stove didn't work and when I called the front desk first nobody answered the phone and after calling 3rd time someone answered and refused me to help me by saying this there is nobody now to fix it. And then after sometime I got a call that a guest is complaining about noise coming from our room but my kids were tired they were sleeping but I gave benefit of doubt and thought maybe they are mistaken. Then next day when we were checking out we got a call again about noise at 12 pm. I told we're walking and we are about to check out and it's day time how someone can complain about it. Anyway I spoke to front desk there was a girl she more professional then the manager on duty. Manager name is Alexis I forgot her name but she was rude and aggressive to my wife and I thought better to contact corporate which I will do now. .
ATIF
Stayed 2 nights in Jun 2024