GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - Second Party Certified
This property participates in Energy Star For Hospitality, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
Property Amenities
Rooms
This 11-story hotel's guestrooms are decorated in a handsome traditional style with rich colors, Colonial-style furnishings, overstuffed armchairs, subtly patterned wall coverings, and valanced window treatments.
Rooms at The Lenox Hotel Boston include LCD TVs with digital service and pay movies, iPod docking stations, desks with ergonomic chairs, and multi-line phones with voice mail. Wireless Internet access is complimentary.
Bathrooms feature Aveda toiletries, telephones, makeup mirrors, and bathrobes. Turndown service is provided nightly. Filtered water is complimentary.
Room Amenities
Dining
City Table - Contemporary American cuisine featuring fresh and organic ingredients. Open for breakfast and dinner daily. Private dining area with gold-leaf ceiling available.
Solas - Irish-flavored watering hole serving ales, whiskeys, cocktails, and wines. Pub fare such as Irish Stout Onion Soup, New England Clam Chowder, and Shepherd's Pie. Open for dinner daily.
City Bar - Boston hotspot with inventive cocktails and small plates. Specialty drinks include El Diablo with infused tequila, and Raspberry Truffle Martini.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Lenox Hotel Boston
of guests recommend
out of 249 reviews
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Showing 1 - 10 results (of 249) · See more The Lenox Hotel Boston reviews
“weekend celebration”
We arrived from on Friday night to celebrate the birthdays of my sisters who live right outside of Boston. The staff couldn't have been more helpful, and the location of the hotel was great for doing some Christmas shopping and just walking around. We had an excellent brunch at the hotel restaurant. I would definitely go back and recommend others do the same.
“an all american Boston hotel”
hotel all fantastic, reception a little cold in reception probably many regular guest- as an european maybe less interesting to them...hawklike ambiance on departure...what are all those men in uniform doing at departure time? took me over an hour to get help into a shuttle to the airport, as they were moore interested to get me into their pals´ cab? and so many of them maybe 8-10 gathering around...location and historical hotel compensate well...
“The only hotel I use in Boston”
This hotel offers consistently superior service for a very reasonable price. Have used it exclusively for the last 20 years, and will continue to do so.
“Amazing, beautiful hotel, the service was superb...the rooms were small but very luxurious!”
Small rooms, but they were beautiful. I'd go back in a moment. The staff were wonderful.
“Convenient location”
Although expensive, the Lenox is a very convenient location if you need to be in the Back Bay. The restaurants are excellent. One lack is a coffee maker in the room, although there is free coffee in the lobby in the morning.
“Nice Hotel”
Nice hotel, not great or spectacular in any way. For a 4 star hotel I did expect a little bit of a nicer room, but I wouldn't go so far to say I was disappointed. For instance, the bathroom toilet was the kind you find in public bathrooms and was tucked into a little nook behind the door making the toilet paper at an awkward spot to reach. The turndown service left a robe on the bed, but it had a big stain on the front of it - which was a bit offputting. The room was just sort of outdated and dim for my taste. The good points: The location is fantastic. Right off the shopping area and just a couple blocks from the park. About a block from the Copley T station, so it's easy to take the T from the airport if you want to save a few bucks on cab fare. As a single female traveler, I felt very safe at the hotel and walking around the area. They provide Aveda products in the room, which of course are amazing. The staff were always very friendly and helpful. There was free fruit and coffee in the lobby each morning, and donuts in the afternoon. The bed was comfortable and the hotel was pretty quiet so I never had trouble sleeping.
“One of Boston's Best”
Fantastic place. Great room. Wonderful staff. Location superb. A "must" in Boston. Two slight remarks: The first day, we came back at 4h 30PM after spending the whole day touring Boston. The room was not yet made up! Really... in a hotel of that class. Something wrong with housekeeping. A newspaper at the door would be nice in the morning. Otherwise everything was perfect. Thank you.
“Unique Hotel in Prime Location”
My wife and I visited Boston over Veteran's day weekend and stay at this hotel. We were greeted at the door by old school doormen (thats a good thing) and a very friendly front counter staff. After check in, we went to the room and was surprised by how small the room was. (Single Queen) Being that we are hotel snobs, we tried to adjust to our normal space and creature comforts. During my hunt for a plug for my phone, I found old candy wrappers and dust balls the size of a dollar behind the furniture which was an immediate turn off. During the first night we found out that the walls and doors are very thin. Ill leave that part up to your imagination. The next morning we requested another room and was surprised with the difference in size. (2 Full Size Bed) This room was better in every respect and made up for the first. The walls and doors were thin, but the bed was no longer next to the door. I recommend this hotel if you are looking for something different and close to the bars/restaurants in Back Bay. You are walking distance to everything and only a 15 min ride from the airport. Taxis hover around the area, and everyone seemed to be friendly.
“lovely hotel and great location”
Well appointed room, very comfortable bed, extremely helpful staff...close to restaurants, convention center, mall and historic sites...highly recommend.
“Will stay here again”
This was our second time staying at the Lenox and when we come back to Boston we will definitely stay here again. The hotel is convenient to attractions, restaurants and shopping. Our room was smaller this time and wish there had been at least a club chair rather than one 'office' type chair to relax and watch TV at the end of the day; as it was, one of us had to sit on the bed. Staff once again went above and beyond if you had questions or needed anything. However when I phoned a few days before arriving I was told they would make a note and try to get us in before the 4pm check-in since our arrival was 9:30 a.m. But when we got there they had no such reminder and even though they said they'd call the moment our room was ready, no such call came as we walked around the area for 7 hours. Hotel is a luxury hotel and we were regulars in the Irish pub since it has great food and a cozy atmosphere.
Showing 1 - 10 results (of 249) · See more The Lenox Hotel Boston reviews
61 Exeter Street Boston, 02116 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for The Lenox Hotel Boston is Boston, MA (BOS-Logan Intl.) - 5.4 km / 3.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Back Bay, Boston, Massachesetts, United States of America: Bostons elite hold court in Back Bays shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the citys imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
61 Exeter Street Boston, 02116 United States of America
