6/10 Okay
liane
Travelled with partner
May 15, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Will never stay here again. Staff and service were great. Rest was not. Was not a true 'courtyard' w expected self suffiency functions in the room itself. Fridge froze all our food/drink despite turning it down, I should've let engineering come replace. The beds were uncomfortable and small, we thought doubles not actual queens. Old historic hotel clearly marriott bought, so operable windows have been hermetically glass closed sealed in. No fresh air - but worse, the thermostat was blocked to ONLY be 65-68 degrees!! No increased fan or cooler options. Bedding was very light didn't feel 'tucked in' but due to therm setting too, roasted w down light comforter. Bar/restaurant closed at 10p! When finally get back to the hotel after events 930p or later, no other good option nearby without another walk about. Poor booze options in hotel market to replace the bar. And no microwave in rooms - one per entire floor. Coffee in rooms were weak and only one dried creamer per packet. (We got 1/2 and 1/2 to keep in the fridge- it froze!)
liane
Stayed 5 nights in May 2024