Exterior

Reviews of InterContinental Le Moana Resort Bora Bora, an IHG Hotel

4 out of 5
InterContinental Le Moana Resort Bora Bora, an IHG Hotel
Matira Point, BP 156 Vaitape, Bora Bora, Bora Bora

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 351 reviews" "
Rating 8 - Good. 62 out of 351 reviews" "
Rating 6 - Okay. 10 out of 351 reviews" "
Rating 4 - Poor. 1 out of 351 reviews" "
Rating 2 - Terrible. 6 out of 351 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Never been anywhere in the world were I traveled and ran into friendly people on the whole staff and island really! We stayed somewhere else for our last two nights and definitely didn’t compare to the luxury of what we felt staying here!
Stayed 5 nights in Mar 2024
Response from Lynda Teara on Mar 27, 2024
Dear Crystal,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to share your experience.We are very pleased to learn that you enjoyed your stay with us and that you were satisfied with the service and facilities provided by our resort. We are really proud to have met your expectations.We have forwarded your kind comments to our team, who will be delighted to read them.We look forward to welcoming you, your family or friends in the near future.Yours sincerelyLynda TearaExecutive Assistant

10/10 Excellent

ANDREAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Lynda Teara on Mar 19, 2024
Dear Andreas,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. We are very pleased to learn that you enjoyed your stay with us. We would be very happy to welcome you back. Yours sincerely,

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on the property is amazing, staff is very attentive and friendly. Rooms have AC and WiFi as well as a personal porch area with personal access to the ocean. Dinner and breakfast was included. Could be more clear on what is included and what costs extra. Limited snorkel gear. Food was fantastic.
Stayed 3 nights in Mar 2024
Response from Lynda Teara on Mar 12, 2024
Dear Mr Daniel,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We would like to thank you for having taken the time to fill out our guest comments form, and we sincerely apologise that, in your experience, we have fallen short of your expectations on some points.Although unusual, the matters you have raised will be investigated thoroughly with the staff and department heads involved and are receiving general manager attention.Once again, thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Yours sincerely,Lynda Teara Executive assistant

10/10 Excellent

GEOFFREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to bring food and drinks faster. When they sat you at a table and you ordered drinks it may take 10 minutes to get them. And that was when there might have been 5 couples seated.
Stayed 6 nights in Mar 2024
Response from Lynda Teara on Mar 12, 2024
Dear Mr Geoffrey,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May we thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TearaExecutive Assistant

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay @ LeMoana was a GREAT experience! Staff did a great job-very attentive! Our over the water was a great space, but not super clean (especially for the price that we paid). We stayed @ the Maitai over the water prior to LeMoana and it was a better value for the money. Overall, a great property, but overpriced.
Stayed 1 night in Feb 2024
Response from Lynda Teara on Feb 28, 2024
Dear Mr Fred,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.Thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TEARA Executive assistant

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was like paradise! Top notch facilities and amazing, friendly staff.
Stayed 2 nights in Feb 2024
Response from Lynda Teara on Feb 23, 2024
Dear Peggy Iaorana,We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you were satisfied with the service and facilities provided by our resortWe look forward to welcoming you, your family or friends in the near future. Yours sincerely,Lynda TearaExecutive assistant

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Le Moana General Management on Jan 13, 2024
Dear Mitchell,Thank you for taking the time to post review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your reward will be forward it to the team. We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property and I was really pleased to receive a free upgrade to an overwater bungalow! The underwater bungalows are stunning, including the interiors. I only stayed one night. The only disappointment was the food and service. Food was so so, unlike at the Intercontinental in Papeete, which had incredible food and very fast service. Turns out the day I had very slow restaurant service was because it was New Year’s Day, so all the restaurants nearby were closed and the hotel was filled with folks staying in nearby airbnbs. I would have done the same if I were them! But the GM told me the next day that they were unprepared and should have shut the restaurant for outside guests. The staff kindly didn’t charge me for my drink after it took 45 mins to receive after arriving. I wouldn’t use this as a reason not to stay here, just perhaps plan to eat some of your meals at the local restaurants up the road.
Stayed 1 night in Jan 2024
Response from Laurence on Jan 6, 2024
Dear Sarah,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May I personally thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Laurence LévyGeneral Manager

6/10 Okay

Debra Sue

Travelled with family
Liked: Cleanliness, staff & service
They have NO air-conditioned dining areas. Everything is open air and hot!! Air in rooms is at best fair. We requested late check out because our flight does not leave until 6:30 pm. We were told that was not possible so we waited in the open air lobby from 11am check out until 5pm. Nice but definitely NOT 5 star as rated. No shower curtains in bathrooms so our floor flooded at each.shower use. Mosquitoes are terrible!! We saw many guests with multiple bites. We also got quite a few even with long pants and long sleeved shirts. Beautifully land scaped and clean though.
Stayed 6 nights in Dec 2023
Response from Laurence on Jan 3, 2024
Dear Mrs Debra Sue,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.I would like to thank you for having taken the time to share your experience, and I sincerely apologise that, in your experience, we have fallen short your expectations. InterContinental Bora Bora Le Moana Resort is a 4 star hotel renowned for its friendly atmosphere. Our customers choose for its very traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year. Should you wish to secure a late check out you can book it at the time of your booking and the rate is 50% of your room rate. While the hotel is fully booked during Christmas and New years Eve it is difficult to book a late check out upon departure. Regarding the mosuqitoes we haveless that the other resorts are we are located on a peninsula. The breeze blows the mosuqitoes away versus compared to the Resorts on the Motu or mountain side. French Polynesia is a tropical destination. Yours sincerely,Mrs Laurence LevyGeneral Manager

8/10 Good

Kenneth, Seattle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Laurence on Dec 24, 2023
Dear Kenneth Iaorana,Thank you for this high rating that we shall share with our team. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Maria Mirella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly! We had the most beautiful view of the lagoon and mountains from our overwater bungalow.
Stayed 4 nights in Dec 2023
Response from Laurence on Dec 24, 2023
Dear Maria Mirella Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

8/10 Good

Julian M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Lynda Teara on Dec 19, 2023
Dear Mr Julian,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We hope to welcome you back in the future.We wish you a merry christmas and happy new years.Sincerely Yours,Lynda TearaExecutive Assistant

10/10 Excellent

Journey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Excellent accommodations, overwater bungalow with lots of amazing fish. Jet skis, kayaks, snorkeling. Beautiful all around
Stayed 1 night in Nov 2023
Response from Te Aroha ia Rahi, Barbara on Nov 30, 2023
Iaorana Journey,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a peaceful, beautiful place. The staff were friendly and the amenities luxurious. Snorkeling in the are was rich with wildlife.
Stayed 2 nights in Nov 2023
Response from Te Aroha ia Rahi, Barbara on Nov 30, 2023
Iaorana Douglas,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our honeymoon, and we had an absolutely wonderful experience here. The resort itself was so beautiful and all the flowers and palm trees really beautified it, on top of the crystal clear turquoise water underneath all the overwater bungalows and having a nice backdrop of Mount Otemanu. The food here was incredible, especially with all the fresh fruits, vegetables, fish and seafood, and vanilla. It is some of the best I have had, and I am really into looking for good food. We stayed in a standard overwater bungalow and really enjoyed it. The sliding glass table inside it was nice. The water was easily accessible from the ladder on our dock which was connected to our deck, and the water was only about three feet deep. The staff was very friendly, and they were very helpful in helping us book all our dinners and excursions. The resort had a good amount to do there and offered a variety of other things to do around the island. The resort was at a relatively windy location which was pleasant most of the time, but it got so windy during one or two of our outdoor romantic dinners that our drinks were starting to knock over on the table, which was a little annoying. As a whole, the resort had a smaller, slower, and more relaxed vibe to it, which was nice for me and my wife, since we really wanted to relax most of the time while still being able to get out and enjoy different excursions at our leisure. Overall, 10 out of 10 for this place.
Stayed 8 nights in Oct 2023
Response from Laurence on Nov 20, 2023
Dear Erik Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We are taking the opprotunity to congratulate you once again for your honeymoon. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our newly updated overwater bungalow with a view of the mountain and the lagoon. The clear water, free snorkeling equipment, kayaks, and beach chairs were amazing.
Stayed 9 nights in Nov 2023
Response from Te Aroha ia Rahi, Barbara on Nov 17, 2023
Dear Laurel,We are delighted to read that you enjoyed your stay.Thank you so much for coming to share our little corner of Paradise.We look forward to welcoming you next time.

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - Happy with our stay!
Stayed 1 night in Oct 2023
Response from Te Aroha ia Rahi, Barbara on Oct 31, 2023
Iaorana Diana,Thank you for your kind comment.The entire Moana team is delighted to read that your stay went well and we are very grateful.We hope to have the chance to welcome you again to our little corner of Paradise, take care and see you soon!

10/10 Excellent

lisa, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our 30 year anniversary here in September for 10 nights. The property is in the best spot on the island and absolutely beautiful. The staff is amazing and always continually try to please you. Everything is very clean. The property is a little bit older, but the style is Tahitian style. Which is exactly what we wanted coming to Bora-Bora. The snorkeling right off the beach is amazing. So many colors of fish, coral under each hut. We saw stingrays up and down the beach every day and reef shark as well. We did seven nights in the cottage and 3 nights over water bungalow at the end of the pontoon. The water is shallow all the way out. Definitely worth splurging for. Breakfast was great included each morning. We did the Polynesian show. They did a great job and the food was really good. We had appetizers and drinks through the week. It’s a little expensive, but they were good as well. One block down the street is the lucky house. It has really good food And the Bora-Bora beach club had an amazing dinner and sunset as well. The location is great because you can walk to the market on the street corner or either of those restaurants. If you stay on the other small islands you have to take a water taxi over. Constance at the front desk was so helpful, also Samuel, Alvida, Alban, Teena, Georgina made awesome omelettes! Do the Bora Bora lagoon boat full day. Swam w sharks n rays n Polynesian lunch in water after. Taaroa was an awesome guide!! definitely recommend n go again!
Stayed 3 nights in Oct 2023
Response from Te Aroha ia Rahi, Barbara on Oct 30, 2023
Iaorana Lisa,Thank you for your kind comment.The entire Moana team is delighted to read that your stay went well and the people mentioned are very grateful to you.We hope to have the chance to welcome you again to our little corner of Paradise, take care and see you soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, phenomenal restaurant, fun happy hour, kind people with great service, easy to visit other places on the island.
Stayed 2 nights in Sep 2023
Response from Te Aroha ia Rahi, Barbara on Oct 21, 2023
Iaorana Rebecca,We are delighted to hear that your stay in our little corner of Paradise went well. We look forward to welcoming you back!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay- liked being on the main island
We stayed in a mountain view bungalow (number 10), which got the late day sun so we could relax by ourselves in early evening after daytime activities. We also had the breakfast + dinner meal plan and found the dinners exceeded our expectations. The location is really convenient, you can walk to the public beach, a few restaurants, and a convenience store to stock your in-room fridge. Pool tables and games on property were also a nice addition. We kayaked to the coral garden and it was easy enough - about 15 minutes there a little less back with the wind behind us. All the staff we interacted with were also very helpful and kind and willing to assist with anything we needed. Room was clean and comfortable. Snorkeling in the lagoon was easy - water was clear, variety of fish types and sizes, also saw sting rays every day. We also rented bikes and went around the island - took about 90 minutes of biking and was very pleasant. Stopped in town for some gift shopping and for lunch at Matira beach.
Stayed 4 nights in Sep 2023
Response from Te Aroha ia Rahi, Barbara on Oct 7, 2023
Iaorana Donna,We are delighted to read that you enjoyed your stay with us and that everything went well.We look forward to welcoming you back in the future.Take good care of yourself and we look forward to seeing you again!

10/10 Excellent

Stanislaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Te Aroha ia Rahi, Barbara on Oct 7, 2023
Iaorana,We are delighted to read that you enjoyed your stay with us and that everything went well.We look forward to welcoming you back in the future.Take good care of yourself and we look forward to seeing you again!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time!! Rooms were amazing and very quiet at night. Being able to jump right into the water out of our bungalow was incredible!! The Polynesian buffet dinner and show was so fun!!! Would definitely recommend.
Stayed 1 night in Sep 2023
Response from Te Aroha ia Rahi, Barbara on Sep 18, 2023
Iaorana Elizabeth,Thank you very much for your comment.We are happy to hear that your stay went well.We look forward to welcoming you back to our little corner of Paradise.Te Aroha ia Rahi (Best regards),

2/10 Terrible

Ginger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not usually one to give poor ratings, but I was shocked to see this resort has as high of a rating as it does after staying here. the property is TINY and there is only one small beach to lie on which is completely slanted so you can't lay flat. There is only one restaurant worth eating at (vini vini- the french fancy restaurant is EMPTY and inside ) service is super slow and hardly any of the staff speak good english. We had to use google translater for almost all of our trip. The rooms are dated and almost all of the overwater bungalows have foundational cracks.
Stayed 3 nights in Aug 2023
Response from Laurence on Aug 16, 2023
Dear Ginger,Ia Orana from the InterContinental Bora Bora Le Moana Resort!As we give much importance to the quality of service, our Resort is always much honoured to receive warm comments from our guests about their stay and I am really sorry that and you couldn’t experience the same. The InterContinental Bora Bora Le Moana Resort is a 4 stars hotel renowned for its friendly atmosphere. Our customers choose for its traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year. We are not in competition with the Four Seasons or the Conrad which are indeed 5 stars hotel. I can understand that you did not enjoy the hotel at fair values basis on the expectation you had regarding the two properties mentioned above, you might have mistaking our sister property the InterContinental Thalasso Spa which is indeed a 5 stars hotel when booking your stay. Some matters can be improved and other are not beyond our control. We shall of course share your comments with our owner. Once again, I thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Whereas those matters you experienced are not common in our property, we’ll seriously consider it for improvement of our services. I am particularly concerned regarding your comments and I am reiterating my apologies for your dissatisfaction.Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Laurence on Jul 25, 2023
Dear William,Thank you for this excellent rating, it was a pleasure having you.Sincerely yoursLaurence LevyGeneral Manager

10/10 Excellent

Josias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place. The whole layout was amazing. The beach and pool side by side and the options to eat were great. My wife has a gluten allergy and lactose intolerant that they were able to accommodate. They had gluten free pizza and gluten free pasta. As well as gluten free bread she could eat with her breakfast. The safest she felt was on that resort with the options to eat. Will definitely recommend. Will be going back with our kids. My daughter has the same allergies my wife had so now we know it will be safe for her.
Stayed 2 nights in Jul 2023
Response from Laurence on Jul 18, 2023
Dear Josias Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

6/10 Okay

John

Stayed 1 night in Jul 2023
Response from Laurence on Aug 6, 2023
Dear John,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you will have a comfortable trip.I would like to thank you for having taken the time to share your experience, and I sincerely apologise that, in your experience, we have fallen short of your expectations.The rate you have raised can’t be investigated without details but we shall do our best to improve our service.Yours sincerely,Laurence LévyGeneral Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice part of the island. And not too expensive.
Stayed 4 nights in Jul 2023
Response from Laurence on Jul 13, 2023
Dear Paul,thanky ou for this wonderful feed back.Sincerely yoursMrs Laurence LevyGeneral Manager

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overwater bungalows
The overwater bungalows were clean, spacious, and the beds were very comfortable. We stayed in bungalow #23 and the sunrises were beautiful. The fact this resort is on the mainland allowed us options to eat at more choices of local restaurants than the one restaurant on site. We went to a nearby convenience store and purchased our own beer which saved us tons of $$$ instead of buying from the resort bar. They are participating in a corral growing program which makes for great snorkeling right below your bungalow. We had a slight mix-up with one of our dinner reservations and management made sure to follow up the remaining days and make sure everything else was up to our satisfaction; they even went as far as providing us a complimentary bottle of wine to apologize.
Stayed 4 nights in Jun 2023
Response from Laurence on Jul 3, 2023
Dear Eric,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team. We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water is so clear, the staffs are very courteous and friendly, and there are other restaurants options right outside of the resort. We have breakfast included, and the breakfast buffet has lots of choices. I had a wonderful stay at the Le Moana Bora Bora.
Stayed 2 nights in Jun 2023
Response from Laurence on Jun 30, 2023
Dear Paul Iaorana,We hope you had a safe and comfortable trip back home.Thank you for recommending us as a great destination. We were delighted to read that you had a memorable time in our resort.It was a real pleasure for everyone to read your warm comments and special thanks to our team, who are indeed adorable people.We hope you will come back to our small paradise, maybe on another special occasion!Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is overall a great place to stay. We stayed in the Mountain View water bungalow and I think that's the better option, even though the Seaview are a little more private. The only downside was it doesn't have a reef you can swim to, but has developed its own small patches of coral.
Stayed 2 nights in Jun 2023
Response from Laurence on Jun 30, 2023
Dear Paul,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team.We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the most incredible experience. We celebrated our twentieth wedding anniversary in an over water bungalow and was greeted with a bottle of champagne and fresh flowers. The most incredible experience and the staff and service were unbelievable. I wish I was still there❤️
Stayed 6 nights in Jun 2023
Response from Laurence on Jun 22, 2023
Dear Candace,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.Thank you for your kind words! We truly appreciate you taking the time to review our resort! We love that you enjoyed very much your stay, and we are happy to hear that the staff was great and attentive – we work very hard to ensure that all guests enjoy their stay with us! Thank you again for sharing your experience, and we hope you’ll be back again one day!Yours sincerely,Laurence LévyGeneral Manager

10/10 Excellent

DEANA Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent our honeymoon at this resort and can’t say enough about how amazing it was. It started with lovely welcome gifts, a beautiful bungalow and the most amazing buffet breakfast daily. We spent hours snorkeling in the lagoon. We loved the fact that we were on the island so we could walk to other restaurants and also the grocery store.
Stayed 6 nights in Jun 2023
Response from Laurence on Jun 22, 2023
Dear Mrs Deana,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team. Congratulations once again for your honeymoon it was a real pleasure having you.We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 Excellent

Arjun

Stayed 1 night in Jun 2023
Response from Laurence on Jul 12, 2023
Dear Arjun Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this high rating. It is a real pleasure for the whole team to see it. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Gerald

Stayed 6 nights in May 2023
Response from Laurence on Jul 12, 2023
Dear Gerald Iaorana,We hope you had a safe and comfortable trip back home.There is no better thanks for us than having happy guests. The whole staff will be delighted to read your rate thank you for them. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Thomas, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful property but some rooms need updating. Bungalow foundation posts starting to crack, deck boards coming loose, creaky ceiling fans and floor boards, etc.
Stayed 3 nights in Jun 2023
Response from Laurence on Jun 20, 2023
Dear Thomas,We thank you for your kind reply. Worls ar eplanned to be done as soon as the occupency will decrease thanks to our owner. Please accept our sincerest apologies for any inconveniences caused. Sincerely yoursMrs Laurence LevyGeneral Manager

10/10 Excellent

Celene

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely beautiful.
Stayed 3 nights in Jun 2023
Response from Laurence on Jun 20, 2023
Dear Celene,Thank you very much for your kind comment. It was a real pleasure having you.Sincerely yoursMrs Laurence LevyGeneral Manager

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations
Stayed 4 nights in Jun 2023
Response from Laurence on Jun 20, 2023
Dear Caroline,There is no better thanks than having happy guests and we are proud to have reached your expectations.Sincerely yoursMrs Laurence LevyGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
AMAZING STAY!!!! We stayed in a horizon view over water bungalow and everything about it was superb. The bed was so comfortable, a pillow menu if you're into that. The staff are friendly and helpful (apart from one concierge who never had a name badge on but she always seemed like she couldn't be bothered) The location is perfect, you face east so watch the sun rise. Then across the road to the main hotel entrance there is a public beach facing west so people gather for sunset. The crystal clear water is home to a variety of coloured fish and every day we'd see the resident sting ray patrolling the waters as well as a baby reef shark. Every evening it was the leopard rays who made their appearance. Room service is cheap at 1000 Xpf and it means you can enjoy eating on your own private deck overlooking the lagoon. Local restaurants nearby and Bloody Marys offer a pick up service from the hotel for a fee.
Stayed 4 nights in Jun 2023
Response from Laurence on Jun 12, 2023
Dear Mark,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We appreciate you taking the time to share your experience. The matter you have raised regarding the concierge staff will be investigated and has received my personal attention. Please accept my sincerest apologies for any inconvenience caused. We are very pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort I have forwarded your kind words to my team.Thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Yours sincerely,Laurence LévyGeneral Manager

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on Earth
Hotel is a true Paradise. Management upgraded our room to an overwater bungalow which was just amazing. Staff was superior but Ms Rinako went all out in the Concierge to to change our Air Tahiti ticket spending almost an hour on phone and finally was successful. Toto of front office was extremely helpful and profesional in meeting our requests. We are definitely coming back!!!
Stayed 2 nights in Jun 2023
Response from Laurence on Jun 10, 2023
Dear Mr Bruce Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us. We have already shared your comments with Rinako however I have some difficulties to know who Toto is. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Guests-in-2023
It is picture perfect where we stayed at. Resort fees and services are not so great. Staff and room service are mediocre. Daily cleaning is rushed and not up to par. Restaurant staff is not super friendly. We are also charged upward $2,000 more in fees and taxes for 5 days stay on top of our paid accommodation. Please make sure to inquire all charges and fees upon check-in.
Stayed 4 nights in May 2023
Response from Laurence on Jun 6, 2023
Dear Mr Davis,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you will have a comfortable trip.I would like to thank you for having taken the time to fill out this review form, and I sincerely apologise that, in your experience, we have fallen short of your expectations.The matters you have raised will be investigated thoroughly with the staff and department heads involved and are receiving my personal attention.Thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Please accept again our sincere apologies for the misadventures that you encountered during your stay.Yours sincerely,Laurence LévyGeneral Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very good resort. Well maintained. Staff was nice and extremely attentive. Very good food and enjoyed having access to rest of the island. Only complaint was no on-site fitness center.
Stayed 4 nights in May 2023
Response from Laurence on Jun 6, 2023
Dear David Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We’re very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING!! From check-in to check-out, we had the most incredible stay!! The staff exceeds perfection and we’re so helpful.
Response from Laurence on May 24, 2023
Dear Dawn, Iaorana,We thank you for your loyalty and for being a valuable IHG Rewards Club Member, for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We’re very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

Yvonne

Liked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Te Aroha ia Rahi, Barbara on May 21, 2023
Iaorana Yvonne,Nous sommes heureux de voir que vous avez apprécié votre séjour.Merci !Au plaisir vous accueillir une prochaine fois dans notre petit coin de Paradis.

10/10 Excellent

cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the hotel property took advantage of the beauty surrounding it. Small details of the lodgings - like the glass-top coffee table looking down to the sea was clever and appreciated
Stayed 1 night in May 2023
Response from Laurence on May 16, 2023
Dear Cynthia Iaorana,We thank you for your loyalty and for being a valuable IHG Rewards Club Member, for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful property. Our only complaints were that the air conditioner did not work, despite having all the doors and table closed it was cooler outside than it was in the bungalow.
Stayed 1 night in May 2023
Response from Te Aroha ia Rahi, Barbara on May 13, 2023
Iaorana Samantha,Thank you for taking the time to leave your comment following your stay in our little corner of Paradise.We will be sure to pass it on to the appropriate department.We look forward to welcoming you back!

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility is good, but it could be bad
Stayed 1 night in May 2023
Response from Laurence on May 11, 2023
Dear Sam,Thank you for this high rating.Sincerely yoursMrs Laurence Levy

10/10 Excellent

Radosveta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant, unique experience. This is truly paradise.
Stayed 7 nights in Apr 2023
Response from Te Aroha ia Rahi, Barbara on Apr 25, 2023
Iaorana,We are happy to know that you enjoyed our little corner of Paradise.We look forward to welcoming you back again next time.Take care.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Lynda Teara on Apr 25, 2023
Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.Thank you for your kind words! We truly appreciate you taking the time to review our resort! We love that you enjoyed very much your stay, and we are happy to hear that the staff was great and attentive – we work very hard to ensure that all guests enjoy their stay with us! Thank you again for sharing your experience, and we hope you’ll be back again one day!Yours sincerely,

10/10 Excellent

Steve, Surrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful location on a lagoon with amazing views. Several restaurants within walking distance. Staff were all amazing!
Stayed 4 nights in Apr 2023
Response from Lynda Teara on Apr 22, 2023
Dear Steve,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.Thank you for your kind words! We truly appreciate you taking the time to review our resort! We love that you enjoyed very much your stay, and we are happy to hear that the staff was great and attentive – we work very hard to ensure that all guests enjoy their stay with us! Thank you again for sharing your experience, and we hope you’ll be back again one day!Yours sincerely,

10/10 Excellent

Karen

Stayed 1 night in Apr 2023
Response from Te Aroha ia Rahi, Barbara on May 13, 2023
Iaorana Karen,Thank you for having taken the time to leave your appreciation following your stay in our little corner of Paradise.We look forward to welcoming you back!