Northern Switzerland Luxury Vacations

Highly disappointed with our visit at this hotel. This was the tail end of our travel and considered our “splurge” and did expect a lot from a boutique hotel. We understand the hotel was under construction so there was no window view. We also were given an outdated room where tiles were chipped and the shower was very old and had a broken shower head. We saw some much nicer rooms but unfortunately were not given one of those. Wifi didn’t work on our tv so we couldn’t use the Xbox. The shower looked a bit dirty as well with old shower curtain. Given the amount of money spent, we were very disappointed in the room. I will say the positives were the nice staff and the breakfast provided in the morning. In addition, location to restaurants were great as well. I would definitely choose a different hotel that is worth the star rating the next time. Take your hard earned money somewhere else until all renovations are completed.

Very relaxing. Staff was very accommodating

We received a really nice upgrade from the check-in man Jordi noticed that it was both my wife and my birthday that week and he upgraded us to a much much larger room..

The hotel and its property and the views are amazing. Everything is kept very clean including our room. The reception staff were always responsive to our needs and helpful to provide us with anything we needed. The bar staff was fantastic and even provided us with blankets to sit outside in the cool evening. The only problem we experienced was our last morning when we had limited time before leaving for the train station, no one came to take our order for more than 20 minutes. Everyone else was greeted and waited on except us, leaving us to leave with only having croissants, juice and coffee. It is a beautiful place and maybe not everyone will experience what we did.

Overall, we had a positive stay at The Dolder Grand. The location is wonderful, offering a peaceful retreat outside the hustle and bustle of Zurich. The staff, from check-in to the concierge and porters, were consistently friendly, professional, and welcoming. However, I would give the hotel four stars rather than five, particularly for families traveling with young children. While the hotel makes some effort to accommodate families, it is not what I would consider a truly family-friendly luxury resort. Children have limited access to certain amenities, including the spa and pool-related facilities, and the restaurant does not offer a dedicated children’s menu. The hotel does provide a children’s playroom, which is a nice gesture, but it is essentially a guest room converted into a play space rather than a fully equipped kids’ club with supervised activities and programming, as you might find at other family-friendly luxury resorts. The property is also quite large, so getting around can take time, especially with little ones. Ultimately, we found ourselves leaving the hotel to find activities to keep our children entertained. This was disappointing, as one of the main reasons we chose to stay outside Zurich was to enjoy a relaxing resort and take advantage of the hotel’s amenities without needing to leave the property. The Dolder Grand is a beautiful hotel with exceptional service in a wonderful setting. I would absolutely recommend it to adults but not families.

Highly disappointed with our visit at this hotel. This was the tail end of our travel and considered our “splurge” and did expect a lot from a boutique hotel. We understand the hotel was under construction so there was no window view. We also were given an outdated room where tiles were chipped and the shower was very old and had a broken shower head. We saw some much nicer rooms but unfortunately were not given one of those. Wifi didn’t work on our tv so we couldn’t use the Xbox. The shower looked a bit dirty as well with old shower curtain. Given the amount of money spent, we were very disappointed in the room. I will say the positives were the nice staff and the breakfast provided in the morning. In addition, location to restaurants were great as well. I would definitely choose a different hotel that is worth the star rating the next time. Take your hard earned money somewhere else until all renovations are completed.

We received a really nice upgrade from the check-in man Jordi noticed that it was both my wife and my birthday that week and he upgraded us to a much much larger room..

The hotel and its property and the views are amazing. Everything is kept very clean including our room. The reception staff were always responsive to our needs and helpful to provide us with anything we needed. The bar staff was fantastic and even provided us with blankets to sit outside in the cool evening. The only problem we experienced was our last morning when we had limited time before leaving for the train station, no one came to take our order for more than 20 minutes. Everyone else was greeted and waited on except us, leaving us to leave with only having croissants, juice and coffee. It is a beautiful place and maybe not everyone will experience what we did.

Highly disappointed with our visit at this hotel. This was the tail end of our travel and considered our “splurge” and did expect a lot from a boutique hotel. We understand the hotel was under construction so there was no window view. We also were given an outdated room where tiles were chipped and the shower was very old and had a broken shower head. We saw some much nicer rooms but unfortunately were not given one of those. Wifi didn’t work on our tv so we couldn’t use the Xbox. The shower looked a bit dirty as well with old shower curtain. Given the amount of money spent, we were very disappointed in the room. I will say the positives were the nice staff and the breakfast provided in the morning. In addition, location to restaurants were great as well. I would definitely choose a different hotel that is worth the star rating the next time. Take your hard earned money somewhere else until all renovations are completed.