Long Island Kid friendly Vacations

I arrived to the hotel, the lobby was hot, loud and smelly. Apparently, the AC in the lobby was out, and they were running about 5 swamp coolers in the lobby. They made the lobby very uncomfortable to be in because they were super loud and made it smell musty. I was informed upon arrival that I would have a $25 per night amenity fee for a total of $85 ( I was staying 4 days 3 nights) for the use of the exercise rooms, the discounts to restaurants and Citi Bikes. (I was never told how to access the Citi Bikes or discounts, nor was I told where the exercise room was, but ok) Then I waited forever and took the elevator up to my room (one elevator was broken the entire time I was there). The hallways looked dingy, with small particles of trash on the ground- something a working vacuum would have taken care of- but the same trash was there all weekend. My room was fine; the sheets had a small stain that had obviously been cleaned but should not be on bedsheets at a hotel. The room smelled a bit off. I opened the window, and it was fine, but it didn't smell fresh at all. The bed was comfortable, and I was able to fall asleep. I was worried becasue my room is right next to the ice maker, but when I alerted the front desk, they said it was turned off after 10. Great! Imagine my surprise when the ice maker goes off at midnight... and for a long time. I called downstairs and they said it was staff getting ready for the morning. !!! COME ON!!!

The information about the deposit wasn’t clear. Maybe because I used Expedia to book the information, but paying almost 300 dollars for nonrefundable inclusions (when initially I was told it was the deposit), then being charged my last day as the “deposit” is very annoying

Great location! Close t9 restaurants, gym, park and tennis courts! The only thing I would suggest is additional hooks for towels. Our room only had one.

great suite .

The information about the deposit wasn’t clear. Maybe because I used Expedia to book the information, but paying almost 300 dollars for nonrefundable inclusions (when initially I was told it was the deposit), then being charged my last day as the “deposit” is very annoying

Great location! Close t9 restaurants, gym, park and tennis courts! The only thing I would suggest is additional hooks for towels. Our room only had one.

I arrived to the hotel, the lobby was hot, loud and smelly. Apparently, the AC in the lobby was out, and they were running about 5 swamp coolers in the lobby. They made the lobby very uncomfortable to be in because they were super loud and made it smell musty. I was informed upon arrival that I would have a $25 per night amenity fee for a total of $85 ( I was staying 4 days 3 nights) for the use of the exercise rooms, the discounts to restaurants and Citi Bikes. (I was never told how to access the Citi Bikes or discounts, nor was I told where the exercise room was, but ok) Then I waited forever and took the elevator up to my room (one elevator was broken the entire time I was there). The hallways looked dingy, with small particles of trash on the ground- something a working vacuum would have taken care of- but the same trash was there all weekend. My room was fine; the sheets had a small stain that had obviously been cleaned but should not be on bedsheets at a hotel. The room smelled a bit off. I opened the window, and it was fine, but it didn't smell fresh at all. The bed was comfortable, and I was able to fall asleep. I was worried becasue my room is right next to the ice maker, but when I alerted the front desk, they said it was turned off after 10. Great! Imagine my surprise when the ice maker goes off at midnight... and for a long time. I called downstairs and they said it was staff getting ready for the morning. !!! COME ON!!!