Nord du Sonora − Vacances tout inclus

First room was on the ground floor with direct access to the beach. Sliding door was inoperable, and mosquitoes in the room. For $440 night I expected much better. We tried to checkout early, manager refused to refund the night, did offer another room. Changed rooms, shower took forever to get warm, and power went out twice (not the hotel fault). My daughter got stuck in the bathroom because the handle was broken, the entire stay was almost laughable. On a positive note, the pool was well maintained.

Todo muy limpio y tiene todo lo indispensable para no preocuparse

We were pleasantly surprised when we first walked in but after getting unpacked we noticed that the furniture was stained and the end tables were really dirty. On the good note, my husband really liked the comforter. Most of the pools were closed for maintenance. We'll probably stay in town next time. Carman was great to deal with. Her service was spot on!

Nice location, Nice personel

First room was on the ground floor with direct access to the beach. Sliding door was inoperable, and mosquitoes in the room. For $440 night I expected much better. We tried to checkout early, manager refused to refund the night, did offer another room. Changed rooms, shower took forever to get warm, and power went out twice (not the hotel fault). My daughter got stuck in the bathroom because the handle was broken, the entire stay was almost laughable. On a positive note, the pool was well maintained.