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"There was a small issue with one of my room bookings, however the staff offered us a $20 credit to use which was very appreciative. The rooms were comfortable, smelled very good. Hyatt will be my go to for traveling from now on. "

"Awesome and friendly staff "

"We enjoyed our stay. The room was spacious and clean and breakfast was amazing. We highly recommend to stay in this hotel if you are visiting Houston. "

"My family and I really enjoyed our stay at this hotel. The staff was amazing - friendly and very helpful. The location was convenient and near lots of shopping. Everything we could want food and shopping-wise was within a 10 minute drive. Our room was clean with a pleasing view of the area. The pool was beautiful and came with cabanas. The one complaint would be the elevators, which were not as fast or reliable as we would have expected given this hotel has 26 floors; and it always seemed at least one was down. Otherwise, we had a great stay and would happily return in the future."

"Breakfast was a joke"

"This property was top tier, the best hotel in Houston, hands down."

"My family and I have stayed here several times when we are visiting this part of Houston. Great location to the Galleria. Friendly and professional staff. Clean, spacious rooms and other areas. "

"We enjoyed this hotel very much. Conveniently located right in the mall, we ate at Joey Uptown across the street and it was delicious. Bedding and room were very nice and clean. There were actually multiple layers of bedding which I appreciate rather than the thin "blanket/sheet" that seems to be popular. We would definitely stay here again. A+++"

"It was absolutely amazing!"