Province of Syracuse Vacation Packages

Staff was excellent. From the welcome, to the restaurant, everything with our stay was great.

Large room with beautiful view. Excellent range of food at breakfast.

The property was beautiful and in a great location. Breakfast was very good and the cleaning people were wonderful. My only complaint is with the front desk staff. There were two occasions where the person I was speaking with took off when they saw another guest, basically while helping me, and told me a colleague would assist. I’ve never experienced that in a hotel before. Most of the time the staff were wonderful. The hotel should make it clear how you are to get to the lobby when you get dropped off at parking m, which is 4 floors it so below the lobby. The elevator is locked. It should be clear where a bell is so you can find your way and not be stuck. My cab driver called the hotel but my son’s did not so he called me and I had to tell the front desk he needed to get in. Views of the surrounding area are great from the bar and room

Great view, nice breakfast and convenient location to historic locations and the gondola. The bedspread was worn so don’t expect much pampering, but good enough for a 3 star hotel in the fanciest town in Sicily. Excellent staff at desk.

It is not a 4 stars hotel. The hot water stopped working and we were informed that the showers had to be very fast or we would have to wait for the heater to heat it up again.